nolesrule Posted June 6, 2016 #151 Share Posted June 6, 2016 This whole thing is just bizarre. All that stress for no reason whatsoever? I know mistakes get made from time to time, but this is just beyond over the top. Enjoy your cruise. Link to comment Share on other sites More sharing options...
Fouremco Posted June 6, 2016 #152 Share Posted June 6, 2016 Unbelievable!!! How anything could get this screwed up defies imagination. :eek::eek::eek: Link to comment Share on other sites More sharing options...
monster12 Posted June 6, 2016 #153 Share Posted June 6, 2016 Good thing you were able to figure out all out and aren't sitting at home while you could still be on the ship in your original booked room. Enjoy! Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
IsanTom Posted June 7, 2016 #154 Share Posted June 7, 2016 I understand they have identified several Ghost sightings. They have hired Ghost Busters to cruise in the next few cruises. Hopefully, they will be successful and the Ghosts walk the plank. Link to comment Share on other sites More sharing options...
TigerLady Posted June 7, 2016 #155 Share Posted June 7, 2016 Got a missed call from Crown and Anchor Society number, called them back they said it was the "Resolution Department" that called me not them. They said someone would call me back and no one has. I have a cruise that leaves Monday (Empress) anyone have any idea what this could be? A little concerned with 2 days out. You have the worst luck, or someone on RCCL REALLY doesn't like you. Hope things get resolved the way YOU want them this time. Link to comment Share on other sites More sharing options...
TigerLady Posted June 7, 2016 #156 Share Posted June 7, 2016 If you are saying you are a travel agent, you might want to read the community guidelines. http://boards.cruisecritic.com/faq.php?faq=guidelines Thank you.. My thoughts as well.. Work is work.. This is not a place for that comment.. Link to comment Share on other sites More sharing options...
TigerLady Posted June 7, 2016 #157 Share Posted June 7, 2016 Sorry to hear about your cancelled cabin. Try to look for another sailing from Royal for about the same time. Have this information ready when they call you with an offer for your inconvenience.... Hope that something works out for you .... Guess you missed the post, several pages back, about him getting a cabin?? Link to comment Share on other sites More sharing options...
Garavar Posted June 7, 2016 Author #158 Share Posted June 7, 2016 The new cabin we were assigned is 9640. AC works fine, toliet flushes, so we are overall happy. So if anyone is in that one enjoy! Only downfall is we didnt get our Welcome Gift. I asked Loyalty Embassador about our Welcome Gift and water. She said she would send it. (This was yesterday at 5 pm). I went to here again today at 11 am because it still hasnt arrived. She apologized and said she would be send me 2 waters right away. I asked her if it was 4 waters (2 per each Emerald member) she said its 1 each. Is she right? I feel like we always get 4 Bottles of water and those cookies. But we have stayed in OS/GS last few times so I might be confused. The room is okay, its pretty small and there is very little storage space. It feels smaller than a Balcony on Allure/Oasis but cant be certain cause ive only been in Balcony once in the last 10 years. Link to comment Share on other sites More sharing options...
nolesrule Posted June 7, 2016 #159 Share Posted June 7, 2016 I'm pretty sure that it was one bottle per person. The two times we sailed as Emerald, both were in GS. On the first cruise it was just me and the Mrs. and we got 2 bottles, and on the second cruise we also had the kids and got 4 bottles. We got a large bottle of water for being in the suite. The cookies are for Emerald, not for being in a suite. Link to comment Share on other sites More sharing options...
Garavar Posted June 7, 2016 Author #160 Share Posted June 7, 2016 I'm pretty sure that it was one bottle per person. The two times we sailed as Emerald, both were in GS. On the first cruise it was just me and the Mrs. and we got 2 bottles, and on the second cruise we also had the kids and got 4 bottles. We got a large bottle of water for being in the suite. The cookies are for Emerald, not for being in a suite. Guess we got lucky then cause we always seem to get 4 bottles. We turn Diamond after these cruise points post. What will I get then? Link to comment Share on other sites More sharing options...
nolesrule Posted June 7, 2016 #161 Share Posted June 7, 2016 Guess we got lucky then cause we always seem to get 4 bottles. We turn Diamond after these cruise points post. What will I get then? I have no idea. We turned Diamond after our last cruise. Someone else will have to answer that question. Link to comment Share on other sites More sharing options...
ARCruisinNana Posted June 7, 2016 #162 Share Posted June 7, 2016 I have no idea. We turned Diamond after our last cruise. Someone else will have to answer that question. Probably the same. That's also what Pinnacles get. Link to comment Share on other sites More sharing options...
kimala Posted June 7, 2016 #163 Share Posted June 7, 2016 I have no idea. We turned Diamond after our last cruise. Someone else will have to answer that question. I didn't really LOVE the welcome gift but...whatever it's free. I do like the free drinks during happy hour and hopefully they are still issuing vouchers that you can use at any bar during happy hour so one doesn't have to goo the diamond lounge. Link to comment Share on other sites More sharing options...
copnlpn2 Posted June 7, 2016 #164 Share Posted June 7, 2016 I just checked my cell phone and noticed there was a missed call from RCCL. I listened to the message they left and realized the call was meant for someone else...telling them their Legend cruise had been cancelled! I just called RCCL to let them know I hadn't booked the Legend and now the actual cruiser has missed the phone call. I was assured RCCL is also sending out emails to notify guests of their cancelled cruise. Even though the call wasn't intended for me, I felt bad for anyone getting a notification that their cruise has been cancelled! Link to comment Share on other sites More sharing options...
Rare richstowe Posted June 7, 2016 #165 Share Posted June 7, 2016 I just checked my cell phone and noticed there was a missed call from RCCL. I listened to the message they left and realized the call was meant for someone else...telling them their Legend cruise had been cancelled! I just called RCCL to let them know I hadn't booked the Legend and now the actual cruiser has missed the phone call. I was assured RCCL is also sending out emails to notify guests of their cancelled cruise. Even though the call wasn't intended for me, I felt bad for anyone getting a notification that their cruise has been cancelled! Your efforts were very nice . I'm not sure RC cares as much as you did . Link to comment Share on other sites More sharing options...
land lover Posted June 7, 2016 #166 Share Posted June 7, 2016 (edited) re: the water and how many bottles, who knows? On Splendour out of Venice last Nov. being D+ I got 2, a total of 4 for a B2B(DH & I both sailing) Explorer 4 days out of WA, I traveling as a solo got 3. Glad to hear u got in a room that is functional...enjoy the birthday and get away.... Edited June 7, 2016 by land lover Link to comment Share on other sites More sharing options...
Garavar Posted June 7, 2016 Author #167 Share Posted June 7, 2016 Got 2 waters and almonds at 5 pm today. So not too much of a delay. Link to comment Share on other sites More sharing options...
LovesCruising Posted June 8, 2016 #168 Share Posted June 8, 2016 Im still shaking my head over this entire thing - they called and cancelled you - then they gave you a "new" cabin - then you got to port and they didn't know you were cancelled and you were in the same cancelled cabin until you went to guest relations and explained and then they put you in another JS. What if you just accepted that first call and thought you were cancelled. Scarey stuff. :eek: Link to comment Share on other sites More sharing options...
foxgoodrich Posted June 8, 2016 #169 Share Posted June 8, 2016 (edited) re: the water and how many bottles, who knows? On Splendour out of Venice last Nov. being D+ I got 2, a total of 4 for a B2B(DH & I both sailing) Explorer 4 days out of WA, I traveling as a solo got 3. Glad to hear u got in a room that is functional...enjoy the birthday and get away.... Yes! Who knows? :confused: On our May 8 cruise on Liberty (7 night) we got EIGHT bottles of water! We were amazed. We're both D+ and had a regular balcony cabin. We've definitely never gotten 8 waters before, even in a full suite. So maybe now D+ get 4 apiece...or maybe that only happens on Liberty...or maybe that only happens when our particular cabin steward on Liberty distributes the water...or maybe only on Mother's Day...okay, you get it. I'm advising other D+ not to count on being as well hydrated as we were!:o (I'm regarding it as a fluke.:rolleyes:) Judy Edited June 8, 2016 by foxgoodrich Link to comment Share on other sites More sharing options...
Garavar Posted June 8, 2016 Author #170 Share Posted June 8, 2016 Im still shaking my head over this entire thing - they called and cancelled you - then they gave you a "new" cabin - then you got to port and they didn't know you were cancelled and you were in the same cancelled cabin until you went to guest relations and explained and then they put you in another JS. What if you just accepted that first call and thought you were cancelled. Scarey stuff. :eek: They also sent my luggage to the wrong room and I had to go get it myself. Link to comment Share on other sites More sharing options...
Snit13 Posted June 8, 2016 #171 Share Posted June 8, 2016 They also sent my luggage to the wrong room and I had to go get it myself. Not so funny, but I swear someone warned you this was going to happen with all the confusion the put you thru. Remember they suggested you tag it to one of your friends cabins. Glad you got it. Keep laughing, beats crying. Link to comment Share on other sites More sharing options...
Fouremco Posted June 8, 2016 #172 Share Posted June 8, 2016 They also sent my luggage to the wrong room and I had to go get it myself. Remind me to never book on the same cruise as you! :) Link to comment Share on other sites More sharing options...
constable145 Posted June 8, 2016 #173 Share Posted June 8, 2016 Sorry to hear that you room was canceled just before your cruise. If that would have been us we would have been on the road and never would have recieved the message. Wonder what they would have done if you never got the message and showed up at the port for your cruise? Umm doesn't your phone reside in your pocket? Phones aren't a thing that hang on the wall... you know that ,right? Link to comment Share on other sites More sharing options...
Biker19 Posted June 8, 2016 #174 Share Posted June 8, 2016 (edited) Phones aren't a thing that hang on the wall... you know that ,right? My phone (with a cord) hangs on the wall and that's the one RCI calls.:cool: Biker, who believes for some technologies old school is just fine. Edited June 8, 2016 by Biker19 Link to comment Share on other sites More sharing options...
itching2cruiseagain Posted June 8, 2016 #175 Share Posted June 8, 2016 The new cabin we were assigned is 9640. AC works fine, toliet flushes, so we are overall happy. So if anyone is in that one enjoy! The room is okay, its pretty small and there is very little storage space. It feels smaller than a Balcony on Allure/Oasis but cant be certain cause ive only been in Balcony once in the last 10 years. You are correct it is SMALL!!! We were in 9636 and 9638 on the May 28 sailing. IMHO, the room should maybe be called a Balcony, definitely not a Junior Suite. It is very small, no tub, no fridge, closet is small and the balcony is small too. We were very surprised at the size as well. Glad you were able to go on your cruise after all. :) Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now