davekathy Posted November 27, 2016 #76 Share Posted November 27, 2016 ...Would it be okay for passengers to roam through crew areas and get meals and coffee from the midnight meal in the crew mess? Sounds better than paying to dine with the Senior Officers. ;o) Link to comment Share on other sites More sharing options...
PCWalton1 Posted November 27, 2016 #77 Share Posted November 27, 2016 Yep, D+ have a worse rep than Pinnacle in my experience. Sent from my HTC One_M8 using Tapatalk I don't know, what about those Platinums? :p Link to comment Share on other sites More sharing options...
CarnieAddict Posted November 27, 2016 #78 Share Posted November 27, 2016 Well, I can tell you for sure that the blue coveralls mentioned in the OP are working uniforms for engine crew, and when in working uniform, they are not granted access to pax areas except to perform their duties. Getting a coffee or latte is not part of their duties. You could not be more wrong. Link to comment Share on other sites More sharing options...
Rare A&L_Ont Posted November 27, 2016 #79 Share Posted November 27, 2016 (edited) You could not be more wrong. Please explain why they are wrong? Edited November 27, 2016 by A&L_Ont Link to comment Share on other sites More sharing options...
hel0013 Posted November 27, 2016 #80 Share Posted November 27, 2016 You could not be more wrong. Please enlighten us if he is so wrong? Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted November 28, 2016 #81 Share Posted November 28, 2016 I don't know, what about those Platinums? :p Aren't they part of the great unwashed. Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
clean1owner Posted November 28, 2016 #82 Share Posted November 28, 2016 (edited) While you are correct that I haven't worked for RCI, I have worked for NCL, and know enough folks over at RCI to know how similar rules and regulations are between all the lines. I know that I as Chief Engineer, who had unlimited access to passenger areas, on duty and off, would be reprimanded if I showed up in the Officers' Mess in coveralls, let alone in a passenger area in a working uniform while not working (and helping myself to a coffee would not be work). And frankly, I would reprimand my engineering staff for going to the crew mess hall for coffee during working hours, outside of prescribed break periods, let alone doing it in passenger areas. I stand corrected. Thank you for your insight. And not accusing me of "making something up" or any other disparaging remark. I was unaware of your experience as Ships Crew. Funny how some of those who complain about others shooting off at the mouth are rather quick to draw. Edited November 28, 2016 by clean1owner Link to comment Share on other sites More sharing options...
Rjh8842 Posted November 28, 2016 #83 Share Posted November 28, 2016 A couple of thoughts. 1) while I would not have been rude to the employee I do think it was unprofessional. 2) it was just a cup of coffee. I don't care. I know people who work in the food industry that have been fired for taking a bite of extra food at closing instead of throwing it away. 3) it was 430 in the morning so they needed the coffee. If you are used to working those hours it does not effect you the same as someone with a 9-5 would. 4) I work in the service industry and unfortunately it is not what it should be. I am always the professional and do not understand why the work ethic has disappeared. I remember years ago listening to stories from my co-workers about how they treated costumers. I for a long time thought that they were exaggerating and saying what they wanted to do. Until one day someone I knew experienced it first hand and told me all about it. I finally realized I was being naïve and they really do act that way at work. I have rarely had issues with costumers but I remember not too long back I mentioned an outrageous demand a costumer made and mentioned it my manager because it was too funny. My manager then asked how I reacted ( professionally of course) and her response was she would have .....(unprofessional). I have worked for this company for several years and when a new trainee comes in they often ask what is my worst experience with a costumer. everyone around me who have been around from a few weeks to a couple of years are filled with stories of how awful costumers are. I always have the answer " I don't really have any" why? Because I get back what I put out there. If you are professional the costumer will generally treat you with respect. Unfortunately the service industry is full of people who just do not care about keeping up standards. Sent from my K88 using Forums mobile app Link to comment Share on other sites More sharing options...
Merion_Mom Posted November 28, 2016 #84 Share Posted November 28, 2016 A couple of thoughts. 1) while I would not have been rude to the employee I do think it was unprofessional. 2) it was just a cup of coffee. I don't care. I know people who work in the food industry that have been fired for taking a bite of extra food at closing instead of throwing it away. 3) it was 430 in the morning so they needed the coffee. If you are used to working those hours it does not effect you the same as someone with a 9-5 would. 4) I work in the service industry and unfortunately it is not what it should be. I am always the professional and do not understand why the work ethic has disappeared. I remember years ago listening to stories from my co-workers about how they treated costumers. I for a long time thought that they were exaggerating and saying what they wanted to do. Until one day someone I knew experienced it first hand and told me all about it. I finally realized I was being naïve and they really do act that way at work. I have rarely had issues with costumers but I remember not too long back I mentioned an outrageous demand a costumer made and mentioned it my manager because it was too funny. My manager then asked how I reacted ( professionally of course) and her response was she would have .....(unprofessional). I have worked for this company for several years and when a new trainee comes in they often ask what is my worst experience with a costumer. everyone around me who have been around from a few weeks to a couple of years are filled with stories of how awful costumers are. I always have the answer " I don't really have any" why? Because I get back what I put out there. If you are professional the costumer will generally treat you with respect. Unfortunately the service industry is full of people who just do not care about keeping up standards. Sent from my K88 using Forums mobile app Do you work in the theater world? ;) Link to comment Share on other sites More sharing options...
Spurschick Posted November 28, 2016 #85 Share Posted November 28, 2016 (edited) I guarantee this story never happened. Since all public areas A under 24hr surveillance. Why would,a crew member take a risk of having there actions recorded... perhaps the OP was still dreaming at 4:30am.[emoji99][emoji42] Sent from my iPad using Forums If you are questioning crew members being in there having coffee I can tell you they I can well believe it as they were using suite lounge at similar hours as well. Same cruise. Didn't bother us. Exchanged hellos. They were not interfering with our ability to have a coffee. Shame some passengers have to be so rude Edited November 28, 2016 by Spurschick Link to comment Share on other sites More sharing options...
caribbean sailor Posted November 28, 2016 #86 Share Posted November 28, 2016 Are we REALLY this petty? Do passengers REALLY think they are so superior? I have no words. I would welcome the gents (working all night to make our experience better) to help themselves to a cup of coffee. I do believe in karma.... I agree with you 100% because you can buy a cruise ticket,this does not make you any better then the guy sweeping the deck.Maybe better off but not better.:mad: Link to comment Share on other sites More sharing options...
BillNY Posted November 28, 2016 #87 Share Posted November 28, 2016 Having just read this thread for the first time, I believe the point of the OP has been lost in the discussion of whether or not the crew members were violating their rules by trying to grab a cup of coffee. The point, if I'm not mistaken, was that it was rude of the passenger to feel the need to berate the crew members. If her comment was coming from a place of "For your own good, dear crew member, you might get fired if you partake of that cup of coffee; please reconsider", then I might say the discussion about "can they or can't they" might be relevant. I'm sure, however, that her comment was meant to put the crew members "in their place" and remind herself of her status as not only a passenger but a "Diamond diamond diamond super important" passenger. It all reminds me of the adage that if you want to see the true measure of a person, watch how he/she treats those on the lower end of the social strata, not his equals. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
rbschultz Posted November 28, 2016 #88 Share Posted November 28, 2016 Put simply...that couple who made the remarks were rude and lacked any level of class. Their decision to become the "policemen" for the lounge at 4:30am was beyond arrogant. The crew was not at fault, and should not have to deal with people who are such snobs. Agreed they were rude and it was uncalled for, but the staff should know better. Part of their contract is that they do not partake in guests food/drink whether offered or not. That includes bartenders whom guests are not allowed to purchase shots/drinks for. Link to comment Share on other sites More sharing options...
Fred the ferret lover Posted November 28, 2016 #89 Share Posted November 28, 2016 While you are correct that I haven't worked for RCI, I have worked for NCL, and know enough folks over at RCI to know how similar rules and regulations are between all the lines. I know that I as Chief Engineer, who had unlimited access to passenger areas, on duty and off, would be reprimanded if I showed up in the Officers' Mess in coveralls, let alone in a passenger area in a working uniform while not working (and helping myself to a coffee would not be work). And frankly, I would reprimand my engineering staff for going to the crew mess hall for coffee during working hours, outside of prescribed break periods, let alone doing it in passenger areas. Huh? I know someone that works at 7 11. I guess that means they know everything that goes on at all the other convenience stores in the area. Not all companies are the same you know, even if they operate.cruise ships. Link to comment Share on other sites More sharing options...
Rare BecciBoo Posted November 28, 2016 #90 Share Posted November 28, 2016 (edited) I generally mind my own business on cruises. It's really not anyone else's business addressing improper behavior. We all know what is considered improper behavior...by crew and passengers, don't we? But its not our place to reprimand anyone...IMHO. But I agree, a passenger trying to chastise a crew member for something is as poor behavior as the crew members offense any day. She should have waited to talk to the concierge about it. Edited November 28, 2016 by BecciBoo Link to comment Share on other sites More sharing options...
WhiskeyTangoFoxtrot Posted November 28, 2016 #91 Share Posted November 28, 2016 There's enough special snowflakes on this board to constitute a blizzard...:rolleyes: Link to comment Share on other sites More sharing options...
luckyprincess Posted November 29, 2016 #92 Share Posted November 29, 2016 (edited) I don't know, what about those Platinums? :p Hey now! As a platinum representative I can assure you we are perfectly behaved at all times.... :p Now excuse me as I head back to steerage.... Edited November 29, 2016 by luckyprincess Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now