riekl Posted January 30, 2017 #1 Share Posted January 30, 2017 I've tried for the past 3 days to sign waivers online and it says online waivers aren't enabled for my ship? I find it hard to believe this is true of Harmony? We had done it for both Oasis and Alure previously? Link to comment Share on other sites More sharing options...
Fouremco Posted January 30, 2017 #2 Share Posted January 30, 2017 What's your sail date? Link to comment Share on other sites More sharing options...
riekl Posted January 30, 2017 Author #3 Share Posted January 30, 2017 what's your sail date? 3/18 Link to comment Share on other sites More sharing options...
cb at sea Posted January 30, 2017 #4 Share Posted January 30, 2017 Might still be too soon..who knows? How long does it take to sign something?? Link to comment Share on other sites More sharing options...
Ken at the beach Posted January 30, 2017 #5 Share Posted January 30, 2017 I've tried for the past 3 days to sign waivers online and it says online waivers aren't enabled for my ship? I find it hard to believe this is true of Harmony? We had done it for both Oasis and Alure previously? Waivers must be signed on board for Harmony. They are not available to sign on line. Link to comment Share on other sites More sharing options...
Rare A&L_Ont Posted January 30, 2017 #6 Share Posted January 30, 2017 Waivers must be signed on board for Harmony. They are not available to sign on line. That is 100% correct. Yes, sounds crazy but we couldn't do it for our November cruise and we can't do it for our March 11th sailing date either. Link to comment Share on other sites More sharing options...
riekl Posted January 30, 2017 Author #7 Share Posted January 30, 2017 Might still be too soon..who knows? How long does it take to sign something?? I've seen the line to sign waivers at flowrider be 30minutes long .. online waivers is a time saver.. i can't imagine why they don't have this on harmony. Link to comment Share on other sites More sharing options...
Ken at the beach Posted January 30, 2017 #8 Share Posted January 30, 2017 I've seen the line to sign waivers at flowrider be 30minutes long .. online waivers is a time saver.. i can't imagine why they don't have this on harmony. Agreed, it is very inconvenient. Link to comment Share on other sites More sharing options...
Rare A&L_Ont Posted January 30, 2017 #9 Share Posted January 30, 2017 I've seen the line to sign waivers at flowrider be 30minutes long .. online waivers is a time saver.. i can't imagine why they don't have this on harmony. I noted on the post cruise survey that they should have it available online in advance of the cruise. Link to comment Share on other sites More sharing options...
Biker19 Posted January 30, 2017 #10 Share Posted January 30, 2017 Waivers must be signed on board for Harmony. They are not available to sign on line. Not even on the cabin TV? How about Royal IQ? Link to comment Share on other sites More sharing options...
Fouremco Posted January 30, 2017 #11 Share Posted January 30, 2017 (edited) Never mind, I just saw Ourusualbeach's post. Edited January 30, 2017 by Fouremco Link to comment Share on other sites More sharing options...
Ken at the beach Posted January 30, 2017 #12 Share Posted January 30, 2017 Not even on the cabin TV? How about Royal IQ? Cabin TV yes but not Royal IQ. Cabins aren't open till 1 so it doesn't do anything for those looking to play early. Link to comment Share on other sites More sharing options...
Ken at the beach Posted January 30, 2017 #13 Share Posted January 30, 2017 Are your cruise docs available for printing? I'm on the Allure a week before you and our docs only became available a few days ago. I signed our waivers just today. It's not available on Harmony at all. Only on Oasis and Allure. Link to comment Share on other sites More sharing options...
Rare A&L_Ont Posted January 30, 2017 #14 Share Posted January 30, 2017 (edited) Not even on the cabin TV? How about Royal IQ? We didn't see it on Royal IQ but we didn't look for it either. It is my understanding that you can do it on the TV. The flowrider was open at 11:30 on embarkation day and we couldn't get our cabin for the room keys to swipe for the waivers at the sports desk and we couldn't access the TV until 1pm either. Therefore I did the paper forms for the flowrider, rock wall and Zip Line. It took them 5 minutes to find them and about 5 minutes to finish them. RC could made this easier to do. You didn't need them for the Abyss or the water slides. Edited January 30, 2017 by A&L_Ont Link to comment Share on other sites More sharing options...
Fouremco Posted January 30, 2017 #15 Share Posted January 30, 2017 It's not available on Harmony at all. Only on Oasis and Allure. Yes, I saw your post after hitting the send button. I've already amended it. Thanks. :) Link to comment Share on other sites More sharing options...
Ken at the beach Posted January 30, 2017 #16 Share Posted January 30, 2017 We didn't see it on Royal IQ but we didn't look for it either. It is my understanding that you can do it on the TV. The flowrider was open at 11:30 on embarkation day and we couldn't get our cabin for the room keys to swipe for the waivers at the sports desk and we couldn't access the TV until 1pm either. Therefore I did the paper forms for the flowrider, rock wall and Zip Line. It took them 5 minutes to find them and about 5 minutes to finish them. RC could made this easier to do. You didn't need them for the Abyss or the water slides. Andrew, don't you find it strange that you don't need waivers for the slides. Link to comment Share on other sites More sharing options...
Rare A&L_Ont Posted January 30, 2017 #17 Share Posted January 30, 2017 (edited) Andrew, don't you find it strange that you don't need waivers for the slides. Lisa reminded me that she didn't have to do it for the Abyss. Only I did the waivers. She rode the water slides and the Abyss. We can only guess that it is height based and not as dangerous and flowrider and rock climbing. I can see not having them for the water slides, but I was surprised about the Abyss. Edited January 30, 2017 by A&L_Ont Link to comment Share on other sites More sharing options...
swoopy2110 Posted January 30, 2017 #18 Share Posted January 30, 2017 You can sign the waivers on the TV once you get onboard Agree though, it does seem counter-productive you can't do it in advance online They probably haven't created the interface between the website and the 'smart-ships' yet that allows you to do it in advance, as their web based way of signing will be designed to talk to the 'older ships' only Link to comment Share on other sites More sharing options...
Biker19 Posted January 30, 2017 #19 Share Posted January 30, 2017 They probably haven't created the interface between the website and the 'smart-ships' yet that allows you to do it in advance, as their web based way of signing will be designed to talk to the 'older ships' only They have it for Quantum class. Link to comment Share on other sites More sharing options...
swoopy2110 Posted January 30, 2017 #20 Share Posted January 30, 2017 They have it for Quantum class. Learn something new every day :) When we sailed on Anthem it couldn't be done online in May 2015 Must have been created since that point Link to comment Share on other sites More sharing options...
Rare BillOh Posted January 30, 2017 #21 Share Posted January 30, 2017 I've seen the line to sign waivers at flowrider be 30minutes long .. online waivers is a time saver.. i can't imagine why they don't have this on harmony. The same thing happened to me on Allure's innaugural season, but by my 2013 visit I saw they had it down. At least they did have tablets available and it made the process pretty quick. With the zip line taking a few minutes of explanation and gearing up, it really didn't add to the time needed, but I can see where it would be more of a delay for the flowrider. Hopefully they will get the tie in between shore and ship done soon. Link to comment Share on other sites More sharing options...
FireStation46 Posted January 31, 2017 #22 Share Posted January 31, 2017 So odd i wonder what rationale is. So easy for out 4/17 cruise. Maybe for such a big ship they hope it speeds thungs up but why not implement is fleet wise online capability escapes me. You can print Set Sail passes online why not waivers? Link to comment Share on other sites More sharing options...
Biker19 Posted January 31, 2017 #23 Share Posted January 31, 2017 You can print Set Sail passes online why not waivers? The former is from an IT system on land, the latter is mainly from an IT system on the ship.;) Link to comment Share on other sites More sharing options...
FireStation46 Posted February 1, 2017 #24 Share Posted February 1, 2017 The former is from an IT system on land, the latter is mainly from an IT system on the ship.;) Time to get an upgrade in IT. Link to comment Share on other sites More sharing options...
Biker19 Posted February 1, 2017 #25 Share Posted February 1, 2017 Time to get an upgrade in IT. Have you seen all the complaints around here about RCI web site issues? RCI IT system is always a work in progress. Link to comment Share on other sites More sharing options...
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