It actually happened! An AMAZING UPGRADE FAIRY JUST VISITED!

[ljcofy]

We sail on Allure on Sunday in a Grand Suite. I just got a call from RC. It was a 1-866 number, which I never typically answer, especially when I am at work and running to a meeting, but something/someone told me to answer it. Thank goodness I did! They offered me the opportunity to upgrade from a grand suite to a grand loft suite. At first I said no, not realizing it would put us in Star Class (we are pretty infrequent cruisers so am not well versed on what fits where). But then he told me it was Star Class and I quickly did the math. There are 4 of us sailing, and by the time I put in what we would pay for the beverage packages (already bought), the gratuities that Star Class includes as a perk, and a specialty restaurant, the cost to upgrade was only about $400 for all 4 of us in total! So for Star Class, that was a STEAL! So excited! I was going to try to keep it a surprise for my family until they opened up the door to the room, but I think the concierge might meet you at the pier, so that would blow the surprise.

 

I did ask him if I hadn't picked up the phone would he have left a message, and he said no. He said they continue to run down the list if someone doesn't answer, and if he left messages the room might be gone by the time the person called back, which would have resulted in a bad customer experience. Better to never know!

 

Can't believe it! We have sailed in a grand suite once before and loved it (2 years ago), so I was very happy with where we were, especially with the new suite perks, but am so excited for this room and to try out Star Class, which we will probably never do again!!

 

ljcofy

[Clarea]

Good deal!

 

Also, that was the upsell fairy calling, not the upgrade fairy.;p

[alexkrn46]

Good deal and enjoy there will be more room for all of you.

[George C]

Very cool, still waiting for our 1st upsell on RCCL( had a few on Hal)

[toxicfairy]

Very cool. I would try to keep it a secret as long as I could. Super exciting I'd have been busting a smile the whole meeting...no matter what it was about...lol!

[Ashland]

Congrats.....Personally I don't care which fairy calls...I just hope someday one of them will :hearteyes:

[molly361]

Congrats Good deal!!

[lovelife]

Congrats! Can't wait for my first upsell call.

[CruiseCheapsk8]

Very nice! That is a great deal to be able to upgrade with all of those perks. Well done and enjoy!

[stellarcam]

We sail on Allure on Sunday in a Grand Suite. I just got a call from RC. It was a 1-866 number, which I never typically answer, especially when I am at work and running to a meeting, but something/someone told me to answer it. Thank goodness I did! They offered me the opportunity to upgrade from a grand suite to a grand loft suite. At first I said no, not realizing it would put us in Star Class (we are pretty infrequent cruisers so am not well versed on what fits where). But then he told me it was Star Class and I quickly did the math. There are 4 of us sailing, and by the time I put in what we would pay for the beverage packages (already bought), the gratuities that Star Class includes as a perk, and a specialty restaurant, the cost to upgrade was only about $400 for all 4 of us in total! So for Star Class, that was a STEAL! So excited! I was going to try to keep it a surprise for my family until they opened up the door to the room, but I think the concierge might meet you at the pier, so that would blow the surprise.

 

I did ask him if I hadn't picked up the phone would he have left a message, and he said no. He said they continue to run down the list if someone doesn't answer, and if he left messages the room might be gone by the time the person called back, which would have resulted in a bad customer experience. Better to never know!

 

Can't believe it! We have sailed in a grand suite once before and loved it (2 years ago), so I was very happy with where we were, especially with the new suite perks, but am so excited for this room and to try out Star Class, which we will probably never do again!!

 

ljcofy

Just curious. Did you book directly through RCCL? Just wondering if one is more likely to get an upgrade offer if one books directly through Royal Caribbean as opposed to using a TA?

[Gordo]

How very exciting. The Star Class experience is amazing. And what a great deal!!

 

You can still try to keep it as a surprise. If the Royal Genie has time to reach out to you, you can explain the situation and see if he/she has a suggestion on how to keep it a surprise as long as possible. But even if the family finds out right when you get to the port, it will still be a wonderful surprise.

 

Have a great vacation, and please report back on your experience.

[lbjen]

The Royal Family Suite is still open for our cruise, there is about a 99.9999999% chance they will never call us about it but my little heart still holds out hope! Have a great trip in your lovely upgraded suite!

[ljcofy]

I did book directly through RC.

 

 

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[pasodancer]

Congratulations - you will fall in love with Star Class!!! Now, go play the lottery!

[Artemus]

Good job!

[KiwiGal117]

Very nice! Congratulations!!! Maybe you could still keep it a surprise by just going along with the check in process and if anyone asks, just say I guess they changed things since last time. As you say you don't cruise all that often, you may be able to keep them in the dark by just playing dumb!!

[conandrob240]

Care to provide the number (or at least first 6 numbers- 866-???

[riclop]

Good for you.

[easyboy]

Nice to know. Congrats!

 

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[Ned11]

Lucky you!

Do they offer this in the UK and if you booked through a TA?

 

 

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[BillOh]

We sail on Allure on Sunday

 

\

ljcofy

 

 

Thanks for taking the time to detail your experience.

[The Scurvy Pirate]

I just got a call from RC. It was a 1-866 number, which I never typically answer

 

Is there a particular number that shows up? It would be nice if I could put the contact info in my phone, so that if I do get a call, I simply won't ignore it as spam call.

[Jenjer]

Very cool have an amazing trip.

 

We upgraded to the Haven and NCL and didn't tell the kids. The looks on their faces....best thing ever.

[Suzieanna]

that's so exciting!!! its good to hear that things like this do happen....

[Rogueperson]

That is considered an upsale fairy, not a upgrade fairy. However, these upgrades can be found on your own. I was sailing on the Anthem last year. I had an interior room. I noticed that balcony rooms had dropped significantly to the point I reached out to my TA and asked if she could look at upgrading. She got me an upgrade from interior to balcony for $46.00 total for 2 people about a month prior to sailing.

 

You don't have to pray for them to call on this kind of deal. You maybe able to find it on your own and catch it before someone else gets "offered".