Medallion should be simple to use

[caribill]

Per the President of CCL Corp, the Medallion should be simple to use:

 

Question: You've talked a lot about making the new Ocean Medallion smart technology [launching on Nov. 12] "invisible." What exactly does that mean and why is that important?

 

Answer: The whole idea of a cruise is the experience. The experience you want is not to have to fool around and figure out technology. That's not what people are going on a cruise for. So it needs to be seamless. The idea is that the guest feels everything is engineered for them with no effort on their part. Things just happen the way they want it to happen. They don't have to learn a new way to do anything. It's better than getting a new phone, which, because it's upgraded, it's got different features. We don't want anyone to have to learn anything. You walk on, you walk off.

 

https://www.thestreet.com/story/14251162/1/carnival-ceo-arnold-donald-says-yes-millennials-do-take-cruises-and-reveals-what-s-selling-now.html?puc=yahoo&cm_ven=YAHOO&yptr=yahoo

[paul929207]

Thanks for the update

[Pam in CA]

Many cars now use a key fob to unlock the car. No key used anywhere. That technology has been in use for many years. It's certainly convenient as you don't have to fish around for your key. Safer, too, as you walk up to your car, get in and lock the door seamlessly. I have never heard anyone saying, "I'll only drive a car that requires a key."

 

When you have a key fob and get it serviced at your dealer, the check-in person gets all of the car's information from the key fob.

 

I see the Medallion as similar. Convenient and safer. No demagnetizing.

[floridalover5623]

Many cars now use a key fob to unlock the car. No key used anywhere. That technology has been in use for many years. It's certainly convenient as you don't have to fish around for your key. Safer, too, as you walk up to your car, get in and lock the door seamlessly. I have never heard anyone saying, "I'll only drive a car that requires a key."

 

When you have a key fob and get it serviced at your dealer, the check-in person gets all of the car's information from the key fob.

 

I see the Medallion as similar. Convenient and safer. No demagnetizing.

You might just hear them say that if they lose their fob & find out the replacement price from a dealer. :eek:

[XBGuy]

When all is said and done with this medallion implementation more will have been said than done. Very quickly passengers will realize that it is no big deal. Some will eagerly await delivery to their home so they can link it to their SmartPhone. Some will put it in their pocket and use it just like they use the current card keys. All will look forward to enjoying a great cruise.

 

In my 2015 Honda Civic I started getting a message on the console a few months ago that the battery in my key fob was weakening. I had to go to YouTube to figure out how to replace it. :) Even on my previous car, a 2003 Accord, the mechanical key was electronically linked to the vehicle. So, yes, if I'd lost my keys it would have cost quite a bit (Over $100? I really don't know.) to replace it. As much as I hate to admit it, I do like the new fob. It is so cool to walk up to my car and have the door unlocked without reaching into my pocket to use the mechanical key.

[Potstech]

One of my cars has only a key and no key fob was ever made for it. Most cars still have a lock that can be opened without the fob for those few times the battery dies in the fob.

[beg3yrs]

... Some will eagerly await delivery to their home so they can link it to their SmartPhone. ...

 

Those folks will be very disappointed. The medallion does not link to smart phones, it links to the ship's system and the ship's system links to the smart phone via wifi.

[pablo222]

Those folks will be very disappointed. The medallion does not link to smart phones, it links to the ship's system and the ship's system links to the smart phone via wifi.

 

The folks may still be disappointed, but the medallion can link to a smart phone.

 

This was covered in the princess press release quoted on cruise critic:

 

"Wearing the medallion, you can access the Ocean Compass digital concierge via smart phones, tablets and laptops. "

 

 

https://www.cruisecritic.com/news/news.cfm?ID=7442

 

This page:

 

"Guests will also be able to link the Medallions to a smartphone and stateroom TV app that will let them set food and drink preferences for meals before arriving in the dining room, play interactive games with other guests, and locate friends and family members around the ship. "

It also has a picture of the phone (presumably) linked to the medallion.

http://www.travelmarketreport.com/articles/Carnival-Corp-Unveils-Ocean-Medallion

Edited August 4, 2017 by pablo222

[beg3yrs]

The folks may still be disappointed, but the medallion can link to a smart phone.

 

This was covered in the princess press release quoted on cruise critic:

 

"Wearing the medallion, you can access the Ocean Compass digital concierge via smart phones, tablets and laptops. "

 

 

https://www.cruisecritic.com/news/news.cfm?ID=7442

 

This page:

 

"Guests will also be able to link the Medallions to a smartphone and stateroom TV app that will let them set food and drink preferences for meals before arriving in the dining room, play interactive games with other guests, and locate friends and family members around the ship. "

It also has a picture of the phone (presumably) linked to the medallion.

http://www.travelmarketreport.com/articles/Carnival-Corp-Unveils-Ocean-Medallion

 

That release is technically very misleading. The technology in the medallion doesn't work directly with the smartphones. The medallion links to the ship's system and the ship's system links to the smartphone. Without the ship's system in the middle, nothing will work.

 

Think of this: If the medallion had the power to link directly to a smartphone, it would need batteries and a processor and the processor would need complex programming. All this translates into increased cost and lower reliability.

[Colo Cruiser]

Oh boy!! It can it can't it can it can't.

CC lore.........

[SantaFeFan]

When all is said and done with this medallion implementation more will have been said than done. Very quickly passengers will realize that it is no big deal. Some will eagerly await delivery to their home so they can link it to their SmartPhone. Some will put it in their pocket and use it just like they use the current card keys. All will look forward to enjoying a great cruise.

 

In my 2015 Honda Civic I started getting a message on the console a few months ago that the battery in my key fob was weakening. I had to go to YouTube to figure out how to replace it. :) Even on my previous car, a 2003 Accord, the mechanical key was electronically linked to the vehicle. So, yes, if I'd lost my keys it would have cost quite a bit (Over $100? I really don't know.) to replace it. As much as I hate to admit it, I do like the new fob. It is so cool to walk up to my car and have the door unlocked without reaching into my pocket to use the mechanical key.

 

I speak from experience with our 2010 Civic. After both key/fobs, AND the valet key were lost, the car was unusable. The cost would have been over $300 for each key/fob from the dealer, and required having it towed to the dealer, making a service appointment, and leaving the car for the day. I instead found a local locksmith who came to our house. He charged just over $200 for the first, and about $50 for each additional I purchased at the same time. I purchased three to be safe.

 

EDIT: as soon as we sell that car, those missing key/fobs will be found behind a dresser or under another piece of furniture in the house. I can pretty much guarantee it! ;p

Edited August 4, 2017 by SantaFeFan

[greenie082756]

Per the President of CCL Corp, the Medallion should be simple to use:

 

Question: You've talked a lot about making the new Ocean Medallion smart technology [launching on Nov. 12] "invisible." What exactly does that mean and why is that important?

 

Answer: The whole idea of a cruise is the experience. The experience you want is not to have to fool around and figure out technology. That's not what people are going on a cruise for. So it needs to be seamless. The idea is that the guest feels everything is engineered for them with no effort on their part. Things just happen the way they want it to happen. They don't have to learn a new way to do anything. It's better than getting a new phone, which, because it's upgraded, it's got different features. We don't want anyone to have to learn anything. You walk on, you walk off.

 

https://www.thestreet.com/story/14251162/1/carnival-ceo-arnold-donald-says-yes-millennials-do-take-cruises-and-reveals-what-s-selling-now.html?puc=yahoo&cm_ven=YAHOO&yptr=yahoo

 

I had to read that twice. This paragraph is trying to state that this new technology will be a non issue.

I do not believe that.

First, they have to send the medallion to your residence so that you can go online and personalize it. To put in your wants and not wants. Hmmm..

I wonder how many phone calls customer service will get from those that are not computer literate?

The only easy part of the medallion that I believe is the walking on and walk off part.

You are still going to have to use your smart phone to communicate to the medallion of your wants or needs. Right?

Don't get me wrong, I am looking forward to hearing how it all goes. I just do not believe that its going to be as seamless as they are trying to state.

[RocketMan275]

 

 

It looks as if the Ocean Medallion will be used to send out advertising to passengers, encouraging them to purchase more items. Example: "We see that you're on Deck 11 right now -- why not step over to the bar for an afternoon drink or two?" "We see that you did not sign up for a shore excursion at the next port of call. There are still spaces left on that excursion -- sign up now!" etc. etc.

How does the medallion "encourage" passengers to purchase items? I don't see a display that one could read and I'm fairly certain that it doesn't talk.

[Murray's Pop]

How does the medallion "encourage" passengers to purchase items? I don't see a display that one could read and I'm fairly certain that it doesn't talk.

 

Like! :D

[XBGuy]

Those folks will be very disappointed. The medallion does not link to smart phones, it links to the ship's system and the ship's system links to the smart phone via wifi.

 

I see your point. I guess I wrote that poorly.

[pablo222]

That release is technically very misleading. The technology in the medallion doesn't work directly with the smartphones.

 

Think of this: If the medallion had the power to link directly to a smartphone, it would need batteries and a processor and the processor would need complex programming. All this translates into increased cost and lower reliability.

 

 

It has a battery and bluetooth.

 

 

Here are two articals about magic bands.

 

https://atdisneyagain.com/2014/01/27/making-the-band-magicband-teardown-and-more/

 

http://gizmodo.com/how-i-let-disney-track-my-every-move-1792875386

Edited August 4, 2017 by pablo222

[caribill]

You might just hear them say that if they lose their fob & find out the replacement price from a dealer. :eek:

 

I have a rental car today with this keyless technology. There are two fobs on it. The attached tag says "average key replacement cost $225."

[pablo222]

Oh boy!! It can it can't it can it can't..

 

Thanks for your thoughts, Keith.

[XBGuy]

One of my cars has only a key and no key fob was ever made for it. Most cars still have a lock that can be opened without the fob for those few times the battery dies in the fob.

 

For both my cars, there is, in fact, a key that slides in/out of the fob. Yes, that key will open the doors. What I don't see is a gazinta on my crosole to use that key to start the engine in case of fob battery failure. I wonder if there is something tucked away on the steering column--like all my previous cars had.

[EastBay Cruisers]

How does the medallion "encourage" passengers to purchase items? I don't see a display that one could read and I'm fairly certain that it doesn't talk.

I could be wrong about this......but from the info I received, the medallion seems to act like one of those drugstore "club cards" used by Walgreens, Rite-Aid, CVS, etc. Those drugstore cards track every purchase and your spending habits. Then, the store sends e-mails encouraging you to buy more of those products. Drugstore cards, of course, don't speak and don't display text messages, but they connect with the company's data management systems that do send the advertising.

 

Princess advertising about Ocean Medallion says that it will serve as your "personal concierge" for food and beverage service. For example, if yesterday you ordered a couple bottles of wine delivered to your stateroom at 5 PM, the medallion technology tracks that ( like a drugstore card), then sends a text or email asking if you want 2 bottles of wine at the same location every day of the cruise. I believe that is what is meant by "personal concierge."

 

I'm not a techie, but it seems as if the medallion uses NFC ( near field communications) to track your location on the ship, your purchases, and time of day you ordered them. It then connects to the system that sends ad texts to smartphone or emails to laptops ( like a drugstore or supermarket "club card" would do). - EBC

[easyboy]

Per the President of CCL Corp, the Medallion should be simple to use:

I do hope it will be..

[latserrof]

 

In addition, there will be many (1000?) touchscreens throughout the ship so it can assault you with "personalized" advertising.

[Waynetor]

This "personal concierge" idea has me confused. They talk about for example having a glass of wine delivered automatically to your seat in the theater. Hard to imagine you enter that before leaving home so does that mean every time you want this "personal concierge" service you need to enter your order into a personal device of some kind and then make sure you are in the area you said you would be and don't change your mind on what you want? If you want a different drink each time, would you have to do it all over again? What happens if, for example you want a drink in the theatre but once you get there, no seats are available and you leave? Sounds like it would be just as easy to order the old fashion way (assuming there will be staff wandering around looking to take orders).

 

Any idea what happens if you don't receive the medallion before leaving home? We leave home late Nov and will cruise most of Dec on a non medallion ship, then spend a couple weeks in Florida before doing a couple cruises starting Jan 12 on the Regal over 6 weeks after we left home.

[Murray's Pop]

It has a battery and bluetooth.

 

 

Here are two articals about magic bands.

 

https://atdisneyagain.com/2014/01/27/making-the-band-magicband-teardown-and-more/

 

http://gizmodo.com/how-i-let-disney-track-my-every-move-1792875386

These are Disney's bands. Not sure they are the same until someone rips one apart.

 

Sent from my SM-G930V using Forums mobile app

[molme]

I'm wondering how the medallion is going to work in the casino. Have always put my card in the card reader and retrieved my money to play on and then when done playing put money back on card. How will this work with the fob?