Delta Dear Posted September 22, 2017 #1 Share Posted September 22, 2017 I can only access this and other Boards on my iPhone not on my computer. Is anyone else having that problem or can anyone give me a solution? I'm not sure how I can report it to Cruise Critic. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
BoopTennis Posted September 22, 2017 #2 Share Posted September 22, 2017 I am fine using my PC. Try a new browser? Link to comment Share on other sites More sharing options...
Rare Tak8 Posted September 22, 2017 #3 Share Posted September 22, 2017 Sorry, no solution. I'm on my laptop now. Link to comment Share on other sites More sharing options...
ggprincess2004 Posted September 22, 2017 #4 Share Posted September 22, 2017 Never had a problem using my laptop to access this. There is a How can we improve this page? question at the bottom of the pages, for feedback, and you can check and see if the FAQ provide a means to contact as well. Link to comment Share on other sites More sharing options...
WALKER1313 Posted September 22, 2017 #5 Share Posted September 22, 2017 Different browser or clear cookies or disable your ad protection add-on. Sent from my SCH-S968C using Forums mobile app Link to comment Share on other sites More sharing options...
hpeabody Posted September 22, 2017 #6 Share Posted September 22, 2017 I have no issues using a PC and Mozilla Firefox. But, earlier this week I got nothing but a blank white page using my iPad and Safari. Clearing the history on my device fixed the issue immediately for me. Link to comment Share on other sites More sharing options...
skynight Posted September 22, 2017 #7 Share Posted September 22, 2017 On a desktop right now. Try to refresh your browser. Link to comment Share on other sites More sharing options...
Thrak Posted September 22, 2017 #8 Share Posted September 22, 2017 Clear your history and your cookies. After doing that close your browser and restart the computer. That will fix 90% of issues such as you are describing. Link to comment Share on other sites More sharing options...
paul929207 Posted September 22, 2017 #9 Share Posted September 22, 2017 On my laptop now and not having any problems Link to comment Share on other sites More sharing options...
rgmacm Posted September 22, 2017 #10 Share Posted September 22, 2017 I have had this problem before...ended up posting in the troubleshooting board here on CC about problems. They couldn't help.... I deleted cookies...no change....:eek: I changed browsers (tried many different ones...) no change.:eek: Finally...we figured out it was a change in Kaspersky. Don't know if that (or similar) could be your problem...just share my experience. Needless to say, we're no longer using Kaspersky.... ;p Link to comment Share on other sites More sharing options...
EastBay Cruisers Posted September 22, 2017 #11 Share Posted September 22, 2017 Clear your history and your cookies. After doing that close your browser and restart the computer. That will fix 90% of issues such as you are describing. Yes. Try deleting your browsing history and the cookies. I'm using CC on my laptop with Firefox browser and Windows 10. It works fine. No problems accessing the CC message boards. - EBC Link to comment Share on other sites More sharing options...
Times Prince Posted September 22, 2017 #12 Share Posted September 22, 2017 I have had this problem before...ended up posting in the troubleshooting board here on CC about problems. They couldn't help....I deleted cookies...no change....:eek: I changed browsers (tried many different ones...) no change.:eek: Finally...we figured out it was a change in Kaspersky. Don't know if that (or similar) could be your problem...just share my experience. Needless to say, we're no longer using Kaspersky.... ;p No problem for me to access Cruise Critic using any one of my PC's or laptops - all Microsoft O/S, Windows 7 or 10, Microsoft Internet Explorer, MS Edge, or Chrome. We've used McAfee and Norton security. We did once years ago have a problem with our Internet Security identifying Cruise Critic as a suspect non-trusted site and blocking it with a clear message to me, but that has since been resolved. Link to comment Share on other sites More sharing options...
baz48 Posted September 22, 2017 #13 Share Posted September 22, 2017 I just posted about this in the technical forum. I couldn't get to the Boards using Chrome, but I could with Firefox. It was suggested I clear my cookies and history in Chrome. That solved the problem. Link to comment Share on other sites More sharing options...
joanne2 Posted September 22, 2017 #14 Share Posted September 22, 2017 I was having the problem and finally asked on the cc facebook page. They suggested clearing cookies and it worked. Link to comment Share on other sites More sharing options...
Delta Dear Posted September 23, 2017 Author #15 Share Posted September 23, 2017 Thanks everyone. I deleted history and cookies. Now working laptop with Windows 10 on IE, It still is not working on Chrome. I just get a plain white page. This is fine, I'll just use IE when I want to come here. I appreciate all of your help. Link to comment Share on other sites More sharing options...
Delta Dear Posted September 23, 2017 Author #16 Share Posted September 23, 2017 UPDATE: I found out where to remove the cookies on Chrome, so now all is back to normal. Thanks, again. Link to comment Share on other sites More sharing options...
newbie53 Posted September 23, 2017 #17 Share Posted September 23, 2017 I'm having this problem with Chrome on my android tablet. Cleared cookies, history, everything. Closed browser, turned off device, restarted it all, and I still get a white screen accessing the boards. :( Link to comment Share on other sites More sharing options...
Lucky TGO Posted September 23, 2017 #18 Share Posted September 23, 2017 I only use my iPad Pro and it works great. :D Tony Link to comment Share on other sites More sharing options...
baz48 Posted September 23, 2017 #19 Share Posted September 23, 2017 I'm having this problem with Chrome on my android tablet. Cleared cookies, history, everything. Closed browser, turned off device, restarted it all, and I still get a white screen accessing the boards. :( Maybe you need to update the version of Chrome that you're using? Link to comment Share on other sites More sharing options...
UpcountryTravelers Posted September 27, 2017 #20 Share Posted September 27, 2017 I'm using my laptop and Pale Moon. Works great. Link to comment Share on other sites More sharing options...
newbie53 Posted September 27, 2017 #21 Share Posted September 27, 2017 Maybe you need to update the version of Chrome that you're using? It gets updated whenever there is one available. However, after not using it for a few days, it's working again. :confused: Link to comment Share on other sites More sharing options...
Kingofcool1947 Posted September 27, 2017 #22 Share Posted September 27, 2017 (edited) I can only access this and other Boards on my iPhone not on my computer. Is anyone else having that problem or can anyone give me a solution? I'm not sure how I can report it to Cruise Critic. Sent from my iPhone using Forums Nope. Working perfectly. Using Kapersky anti-virus protection. All CC boards accessible.. What browser are you using? Have you updated? Edited September 27, 2017 by Kingofcool1947 Link to comment Share on other sites More sharing options...
Mingus Posted September 27, 2017 #23 Share Posted September 27, 2017 It gets updated whenever there is one available. However, after not using it for a few days, it's working again. :confused: Same here. For the past couple of weeks, wasn't able to access the boards using Chrome (even after clearing the cookies & cache). Firefox was ok. Then starting a few days ago, using Chrome is now ok. Link to comment Share on other sites More sharing options...
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