Coffee cards no longer good for gelato

[Jadedwon]

My brother just emailed me telling me the coffee cards are no longer good for gelato. He’s on the Regal. I bought them specifically for that feature. I called Princess, the support person said her info says they’re good, BUT they can change it anytime they choose. Does any one have any info?

Thank you!

[Micahs Grandad]

That would be very disappointing

[Cruise Raider]

I read that same thing on these boards a couple of months ago ... however, it does NOT appear to be applied consistently from one ship to another.

[srpilo]

And the hits just keep on coming...

[floridalover5623]

My brother just emailed me telling me the coffee cards are no longer good for gelato. He’s on the Regal. I bought them specifically for that feature. I called Princess, the support person said her info says they’re good, BUT they can change it anytime they choose. Does any one have any info?

Thank you!

At one time the Royal was giving 3 scoops per punch and a few months later the Emerald was only giving 1 scoop per punch.

I wonder what their doing today?

[voljeep]

did the gelato cost a punch?

[floridalover5623]

did the gelato cost a punch?

You could pay for it with your cruise card ($$) or at one time use your coffee card to pay for it with punches.

Who know what they're doing now?

[missymerv]

I did a BVE a few weeks ago on the Regal and brought an old coffee card for gelato and it was declined as well.

[Sea Day Cruiser]

I was on the Regal in September and used my coffee card for gelato, but instead of getting the old three scoops for a punch it was one scoop for one patch. I was told that had changed just on the cruise before mine.

[Lucky TGO]

That would be very disappointing

 

I totally agree. Here we go again with the Nickel & Diming. Thanks Carnival Princess. :mad::mad::mad:

Tony

[need2cruisesoon]

How does it work when you order a ice cream Sundae?

 

 

Sent from my iPad using Forums

[ooops]

We were on the Royal in April/May and they were giving 3 scoops for 1 punch. We're heading back to the Royal in a few weeks...I hope it's still the same.

[sf49erfreak]

when we were on the emerald in sept they told us only one scoop for the punch so it wasnt worth it when you could just buy 3 scoops for 1.50 and use the punch for a coffee item of 2 or 3 dollars

[diane.in.ny]

We just got off the Royal (Oct 21) and got three scoop sundaes for one punch

[ambelina]

Just off of the Ruby and we received 3 scoops for a punch on an old coffee card.

[floridalover5623]

when we were on the emerald in sept they told us only one scoop for the punch so it wasnt worth it when you could just buy 3 scoops for 1.50 and use the punch for a coffee item of 2 or 3 dollars

The Emerald for some time now has been charging 1 punch per scoop even when the other ships were giving 3 scoops. :confused:

[dchip]

We are on the Regal right now. It cost us $8.05 for 2 cones. Coffee cards are NOT accepted.

 

Denise

[erber]

We are scheduled to be on the Regal in February and were hoping to use coffee cards at Gelato's but it is not looking good based on this thread. We have enjoyed using a coffee card on the Royal and the Regal several times in the past. I guess we will just have to get used to using the coffee card only for coffee and tea drinks.

[Optotronics]

I think princess should be in control of what a coffee card can purchase across all ships and not let individual ships decide policy.

If they want to change their policy then they need to make an announcement that coffee cards are changed as well as changing the design of the cards so that those of use that were sold cards on previous cruises where we could get our ice cream. They were marketed to us at the time as being good for specialty coffee and ice cream from gelato's.

To change the terms of the card after the sale of coffee card borders on fraud when they are promoted as being for ice cream as well. I will be on the royal next week and if they give me any hassle, I'll be asking for a supervisor. If they want to change their rules after the card is purchased they should be will to either let the cards from previous cruises use them as in the past or offer to buy back cards and give OBC credit for all unused punches on the card.

[memoak]

I think princess should be in control of what a coffee card can purchase across all ships and not let individual ships decide policy.

If they want to change their policy then they need to make an announcement that coffee cards are changed as well as changing the design of the cards so that those of use that were sold cards on previous cruises where we could get our ice cream. They were marketed to us at the time as being good for specialty coffee and ice cream from gelato's.

To change the terms of the card after the sale of coffee card borders on fraud when they are promoted as being for ice cream as well. I will be on the royal next week and if they give me any hassle, I'll be asking for a supervisor. If they want to change their rules after the card is purchased they should be will to either let the cards from previous cruises use them as in the past or offer to buy back cards and give OBC credit for all unused punches on the card.

 

Unfortunately this is not a fight you are going to win. The cruise line can change rules whenever they want as has been shown with all the people who had AIBP beverage plans (unlimited) have been moved to the new Premier plan (15 alcohol drink limit per day and no cans of soda just fountain and small bottles of water only not large.

[Optotronics]

Unfortunately this is not a fight you are going to win. The cruise line can change rules whenever they want as has been shown with all the people who had AIBP beverage plans (unlimited) have been moved to the new Premier plan (15 alcohol drink limit per day and no cans of soda just fountain and small bottles of water only not large.

This is not the same, those that bought AIBP before the change could have dropped the package before their cruise and gotten a full refund if they didn't like the new terms. An analogy to this would be buying the AIBP before their cruise or even on their first day onboard, then midway thru the cruise change to the 15 drink limit and instead of selling them wine at a 40% discount, only giving a 25% discount that they where told at the time of purchase would give 40% discount.

they have to give the customer the terms they promised on the cards they sold or the option of OBC for the remaining punches since they changed the terms after the sale.

[floridalover5623]

I think princess should be in control of what a coffee card can purchase across all ships and not let individual ships decide policy.

If they want to change their policy then they need to make an announcement that coffee cards are changed as well as changing the design of the cards so that those of use that were sold cards on previous cruises where we could get our ice cream. They were marketed to us at the time as being good for specialty coffee and ice cream from gelato's.

To change the terms of the card after the sale of coffee card borders on fraud when they are promoted as being for ice cream as well. I will be on the royal next week and if they give me any hassle, I'll be asking for a supervisor. If they want to change their rules after the card is purchased they should be will to either let the cards from previous cruises use them as in the past or offer to buy back cards and give OBC credit for all unused punches on the card.

I hope you're successful with your argument. I fully agree with your thinking but somehow I don't believe you're going to win in this case.

[floridalover5623]

We are on the Regal right now. It cost us $8.05 for 2 cones. Coffee cards are NOT accepted.

 

Denise

Are people actually buying them?

[neverbeenhere]

One born every ...

[Itchy&Scratchy]

Are people actually buying them?

yes, my hubs and kiddo enjoyed the gelatos on Regal last year.... I protested, but was told "we are on vacation and can enjoy some nice things".