Fouremco Posted January 2, 2018 #1 Share Posted January 2, 2018 Celebrity and its web team have lost their way once again. Imagine my surprise when I tripped across this page advertising cruises to Vancouver, British Columbia, but showing a photo of Blue Rocks, Nova Scotia. Sure, they're both in Canada, but some 6,000km apart and on two different oceans. Hopefully the IT crew never gets the opportunity to get close to any ship's bridge! Link to comment Share on other sites More sharing options...
gerelmx Posted January 2, 2018 #2 Share Posted January 2, 2018 For my pass unnoticed because I do not know your country, they may be cross-eyed Link to comment Share on other sites More sharing options...
Lastdance Posted January 2, 2018 #3 Share Posted January 2, 2018 (edited) This is not unusual due to the fact that geography is not important to a lot of people. Also, this is just about advertising and nothing about factual information...that's what it's all about nowadays! Edited January 2, 2018 by Lastdance Link to comment Share on other sites More sharing options...
Fouremco Posted January 2, 2018 Author #4 Share Posted January 2, 2018 This is not unusual due to the fact that geography is not important to a lot of people. Also, this is just about advertising and nothing about factual information... Yet I doubt that a Celebrity ad for a Hawaiain cruise would use a photo of Bar Harbour. Just sloppy work. Link to comment Share on other sites More sharing options...
Bootstrap77 Posted January 2, 2018 #5 Share Posted January 2, 2018 Yet I doubt that a Celebrity ad for a Hawaiain cruise would use a photo of Bar Harbour. Just sloppy work. Agreed. Link to comment Share on other sites More sharing options...
Cruise Arizona Posted January 2, 2018 #6 Share Posted January 2, 2018 I think a lot of people think it is OK to use a generic picture when they have no idea where it is, and they just assume that readers don't eaither. Boy are they mistaken. There is a face book ad for some travel agency that is touting drops on Trans-Pacific cruises that has a picture of St. Lucia in it. I'm sure having a picture out of place is the least of the problems with the Celebrity website. Yesterday I tried to access and print luggage tags from the consumer check-in page and it kept re-directing me to the page with information about luggage tags not the actual PDF luggage tags. I had to go in through the TA Portal and access them that way. Many many problems with the web site. Keeps me in business. :) Link to comment Share on other sites More sharing options...
gerelmx Posted January 2, 2018 #7 Share Posted January 2, 2018 Yet I doubt that a Celebrity ad for a Hawaiain cruise would use a photo of Bar Harbour. Just sloppy work. I understand your discomfort, the same would happen to me if on the tour to the Mayan ruins they put a picture of Giza. Link to comment Share on other sites More sharing options...
GUT2407 Posted January 2, 2018 #8 Share Posted January 2, 2018 Yet I doubt that a Celebrity ad for a Hawaiain cruise would use a photo of Bar Harbour. Just sloppy work. Very sloppy. But not surprised. Link to comment Share on other sites More sharing options...
Fouremco Posted January 2, 2018 Author #9 Share Posted January 2, 2018 Very sloppy. But not surprised. Too true. Link to comment Share on other sites More sharing options...
cltnccruisers Posted January 3, 2018 #10 Share Posted January 3, 2018 The IT "team" is in India- that's part of the problem. Link to comment Share on other sites More sharing options...
Cruise Arizona Posted January 3, 2018 #11 Share Posted January 3, 2018 I think a lot of people think it is OK to use a generic picture when they have no idea where it is, and they just assume that readers don't eaither. Boy are they mistaken. There is a face book ad for some travel agency that is touting drops on Trans-Pacific cruises that has a picture of St. Lucia in it. I'm sure having a picture out of place is the least of the problems with the Celebrity website. Yesterday I tried to access and print luggage tags from the consumer check-in page and it kept re-directing me to the page with information about luggage tags not the actual PDF luggage tags. I had to go in through the TA Portal and access them that way. Many many problems with the web site. Keeps me in business. :) I just realized that the "Trans Pacific Price Drop" ad running on Facebook with the picture of St. Lucia, is from CruiseCritic or at least one of their sponsors since it bears the CruiseCritic logo. Link to comment Share on other sites More sharing options...
Jeremiah1212 Posted January 3, 2018 #12 Share Posted January 3, 2018 Stock photography is certainly nothing new in website design. I wouldn’t get too concerned with it. Link to comment Share on other sites More sharing options...
Fouremco Posted January 3, 2018 Author #13 Share Posted January 3, 2018 Stock photography is certainly nothing new in website design. I wouldn’t get too concerned with it. There's certainly a place for stock photographs, but if you are advertising Fords, you don't show photographs of Chevies. :halo: Link to comment Share on other sites More sharing options...
publicpersona Posted January 3, 2018 #14 Share Posted January 3, 2018 Using random stock photographs seem to be a Celebrity thing these days. On our just completed Southern Caribbean cruise on Summit, the Celebrity Today had pictures from Asia and other assorted places on the front. Just weird. Link to comment Share on other sites More sharing options...
ChinchillaGrl Posted January 3, 2018 #15 Share Posted January 3, 2018 Actually, I suspect that this is deliberate marketing, to get the idea of blending borders. There are photos at the top of the daily bulletins that follow this theme...the Caribbean beach right next to the Roman coliseum. Although I could defend and genuinely liked their "Marco Polo" campaign, this crosses a line!:loudcry: Link to comment Share on other sites More sharing options...
Corgi Girl Posted January 3, 2018 #16 Share Posted January 3, 2018 Celebrity and its web team have lost their way once again. Imagine my surprise when I tripped across this page advertising cruises to Vancouver, British Columbia, but showing a photo of Blue Rocks, Nova Scotia. Sure, they're both in Canada, but some 6,000km apart and on two different oceans. Hopefully the IT crew never gets the opportunity to get close to any ship's bridge! This is unacceptable. Doesn't anyone check for accuracy? Link to comment Share on other sites More sharing options...
DYKWIA Posted January 3, 2018 #17 Share Posted January 3, 2018 Trying to remember whether it was the Royal Caribbean website or the Celebrity Website that last year for several months featured a lovely aerial photo of a Mediterranean port clearly showing a cruise ship from a different cruise line entering / leaving port. Very sloppy, unprofessional, and showing a remarkable lack of attention to detail. Link to comment Share on other sites More sharing options...
dateacher Posted January 3, 2018 #18 Share Posted January 3, 2018 Not surprised. As a former teacher, we are pressured not to worry about incomplete or incorrect work. As long as they got part of the answer or better yet, if they were a star athlete, that's all that mattered. "School isn't the real world. We'll do it right when we get paid to do it." Link to comment Share on other sites More sharing options...
gerelmx Posted January 3, 2018 #19 Share Posted January 3, 2018 Here in CC site I was browsing for a cruise from Galveston TX, Royal Caribbean ships in the Fjords !! Link to comment Share on other sites More sharing options...
Straughn Posted January 3, 2018 #20 Share Posted January 3, 2018 You get what you pay for. Link to comment Share on other sites More sharing options...
donaldsc Posted January 3, 2018 #21 Share Posted January 3, 2018 Who cares!!!! DON Link to comment Share on other sites More sharing options...
Fouremco Posted January 3, 2018 Author #22 Share Posted January 3, 2018 Who cares!!!! DON Clearly not Celebrity. It's only one more indication of the lack of pride that Celebrity shore-based staff seem to have in their work. Another example: I received an email today advertising Celebrity's "Season of Savings Sale". Among the conditions was the statement that "Cruise must be booked September 6 to October 2, 2017. " Really? Was this an old ad that was sent out again in error or did they cut and paste the conditions from an old ad and forget to correct the dates. Either way, sloppy work. Link to comment Share on other sites More sharing options...
mdcelebrity Posted January 3, 2018 #23 Share Posted January 3, 2018 Who cares!!!! DON It might seem trivial items to some, but - especially given the shaky performance of the Celebrity Web site for so many persons -- a seemly small detail adds to the degradation of the trust factor of clients/potential clients. If they can't get the small stuff right ... Link to comment Share on other sites More sharing options...
ChucktownSteve Posted January 3, 2018 #24 Share Posted January 3, 2018 (edited) Yet I doubt that a Celebrity ad for a Hawaiain cruise would use a photo of Bar Harbour. Just sloppy work. Don't you think you may be giving them more credit than they deserve? Face it peeps, Celebrity saves money when they use cheap stock photos and off shores their web site to techies that don't understand western hemisphere geography. What difference, at this point, does it make? Edited January 3, 2018 by ChucktownSteve Link to comment Share on other sites More sharing options...
Fouremco Posted January 3, 2018 Author #25 Share Posted January 3, 2018 don't you think you may be giving them more credit than they deserve? lol Link to comment Share on other sites More sharing options...
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