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What are the "offers" loaded onto our seapass card?


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I remember we used to get "coupon books" in our cabin when we cruised. Now I see something about "onboard offers loaded onto our seapass card". We are lowly "gold" members (1 point away from platinum, ugh) so my questions are...

 

1. Do they even do coupon books anymore?

2. Do these offers replace the coupon book?

3. What are these offers? Specifics if available for Gold Members please.

4. How do we know or check what is "on our seapass card"?

5. Does everyone in the cabin get individual offers or is it one set of offers shared by everyone in the cabin (me, wife, 2 teens... all gold members)?

 

Thank you for any insight.

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I found this a few months ago. Your mileage may vary, and there should be a sheet in your stateroom with details like this of what has been preloaded for gold. These do replace the coupon book (unless yourTA sends you one). These will apply to each person in the cabin, meaning everyone gets one of every perk. 7c452d10d8977c2bc42f5650e36f1117.jpg

 

 

Sent from my iPad using Tapatalk

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Below is a link to the C&A web page with the C&A different tier benefit. Coupon books are no longer used as these on loaded on to each passengers onboard seapass card thus each person get these.

Only exception I know of is the D+ large bottle of wine which is one per cabin even if there is two D+ members in the cabin.

 

https://secure.royalcaribbean.com/cas/benefits.do

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You have to be diligent, I have noticed on several cruises since they started loading these onto the seapass cards, that the deals aren't always automatically deducted. Especially the drink deals. You might want to mention to the waiter/salesperson/food server that you have a "coupon" on your card you want to use. I also keep that list with me and mark off the deal as we use it.

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We got buy one get one free milk shakes at Johnny Rockets last week as a gold reward on our card. It came in handy when we went for our free lunch there (Boardwalk room) and had told our 4 yr old we were going for milk shakes to find out milk shakes weren't included.

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I found this a few months ago. Your mileage may vary, and there should be a sheet in your stateroom with details like this of what has been preloaded for gold. These do replace the coupon book (unless yourTA sends you one). These will apply to each person in the cabin, meaning everyone gets one of every perk. 7c452d10d8977c2bc42f5650e36f1117.jpg

 

 

Sent from my iPad using Tapatalk

 

So how do the drink coupons work if everyone in the cabin has purchased a beverage package?

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There would be no need to use C&A drink coupons if everyone had a Deluxe beverage package.

 

That is what I thought... kind of a bummer to just "lose" a perk because you already gave them your money. Not a big deal... it is just that if you are going to get coupons as a "reward" for your status you should be able to use them or substitute another similar discount in the form of an on-board credit. I totally get the coupons are not really a "reward" but rather a way to get us to buy something we may not otherwise have purchased but it would be nice to have a honest and true coupon/reward benefit program. Perks that truly make people feel special as a repeat customer and are a real value keeps repeat customers while "nickel and diming" customers tends to drive them away.

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That is what I thought... kind of a bummer to just "lose" a perk because you already gave them your money. Not a big deal... it is just that if you are going to get coupons as a "reward" for your status you should be able to use them or substitute another similar discount in the form of an on-board credit. I totally get the coupons are not really a "reward" but rather a way to get us to buy something we may not otherwise have purchased but it would be nice to have a honest and true coupon/reward benefit program. Perks that truly make people feel special as a repeat customer and are a real value keeps repeat customers while "nickel and diming" customers tends to drive them away.

What you describe is not currently part of the corporate mindset at Royal. I suspect that the repeat cruiser crowd is something they would be happy to lose.

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There would be no need to use C&A drink coupons if everyone had a Deluxe beverage package.

 

Could the coupons somehow be used if you went over the $13 (or whatever it may be now) limit? Say you spend $15 - could the extra $2 be discounted 10%? I know it's probably a stretch, but thought it worth asking.

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Could the coupons somehow be used if you went over the $13 (or whatever it may be now) limit? Say you spend $15 - could the extra $2 be discounted 10%? I know it's probably a stretch, but thought it worth asking.

No way.

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What you describe is not currently part of the corporate mindset at Royal. I suspect that the repeat cruiser crowd is something they would be happy to lose.

True. I’m sure there are many people who don’t use a large portion of the coupons (OK I know they’re no longer actual coupons). DH and I have yet to use an internet coupon and don’t care for JR milkshakes so that one goes unused as well. I know there are others. That’s the way it is. Something about a gift horse? Be thankful for what you get.

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You have to be diligent, I have noticed on several cruises since they started loading these onto the seapass cards, that the deals aren't always automatically deducted. Especially the drink deals. You might want to mention to the waiter/salesperson/food server that you have a "coupon" on your card you want to use. I also keep that list with me and mark off the deal as we use it.

That is a good idea to mention the deals.

On one occasion we got charged for both glasses of wine on the bogo and when i told the waiter he came back with a new receipt for just 1.

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Could the coupons somehow be used if you went over the $13 (or whatever it may be now) limit? Say you spend $15 - could the extra $2 be discounted 10%? I know it's probably a stretch, but thought it worth asking.

 

No way.

Just as an FYI, on Harmony recently at dinner in the Solarium Bistro our waiter put my wife's $18 glass of wine through as a Diamond drink rather than through our package. When he brought the glass back he mentioned that he did that to save us the over $13 charge. Figured he must've done something weird since I'm not sure an $18 glass of wine would qualify as a Diamond drink anyway. Of course it was our 2nd time in the restaurant that week and he may have just liked my wife LOL

As usual with RC, YMMV.

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Last week on Anthem, the "offers" loaded onto our sea pass cards included "two free spins" in the casino. When we inquired there about this, we were each given two big gold "coins" and directed to a particular slot machine. Three of the spins came up empty, but on the fourth, my wife won... 15 cents! Wow, that went far! ;p

 

Most of the other offers had to do with beverages, and since we each had a beverage package, were of no use to us.

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