BEWARE of sending someone cruise cash!

[khewston]

My sister and her husband cruised on the Conquest this past February for their 40th wedding anniversary. I had sent them onboard cruise cash in the amount of $250. Never even thought about asking her how much she received until today, when she asked my if I received the right amount of cruise cash she sent me last week while I was on the Sunshine. I told her the amount and she confirmed it was right. So, I asked her if she received the right amount on the Conquest in February. She told me that she received $150. I just went and checked my credit card statement and sure enough $250 had been charged to my card! I will call on Monday to see why this happened. She does not believe it was included on any of her credits and she is going to investigate when they are open on Monday.

 

Also, On my cruise last week, my other sister had sent cruise cash and I never received a note that it was on my account or whom it was from. The only reason I knew it was from her is because she asked me if I got it.

 

There is just no excuse for this!

[bobandsherry]

Had cruise cash sent to us many times, never a problem. I'm sure carnival will get this resolved for you.

 

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[salty dingo]

Sounds like a $100 gratuity;p.

[blarko]

I’ve purchased cruise cash many times, for myself, and for my kids when they’ve cruised. Have never had an issue. Carnival will make it right.

[coevan]

no reason to BEWARE, a little overboard, Carnival will take care of your problem.

[bobandsherry]

Going to guess the friend may be recalling the amount in error.

 

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[glittergal1]

Can I ask a question about this cruise cash , if you purchase say $200 if you Dont spend it all do you get it back ?

[bury me at sea]

Can I ask a question about this cruise cash , if you purchase say $200 if you Dont spend it all do you get it back ?

 

No, cruise cash is nonrefundable.

[vamartha]

I sent a beach towel to a co-worker week before last on the Sunshine. The gift card was not included and she didn't know who it came from. And last fall on the Magic, I received gifts with no card attached and I went to Cherry On Top and had them look it up so I would know who to thank. I do think they have gotten a bit worse at enclosing the gift card so that you know what has been given and who it is from. Years ago I always received the card attached to the item. Not so much recently.

[vamartha]

No, cruise cash is nonrefundable.

True, but as recently as last fall you could still use the "cash out via slot machine/casino cashier" method.

[cb at sea]

It's a hassle that some cash gifts are non-refundable....I wouldn't "gift" anything that is "use it or lose it".

[blarko]

I’ve never had a problem spending all of my cruise cash [emoji3]

[bobandsherry]

I’ve never had a problem spending all of my cruise cash [emoji3]

Yep, cruise cash and then some.... [emoji3]

 

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[cruisequeen4ever]

That’s awful; I really hope you get it resolved! On Princess, we’ve had a few mishaps with gifts, too. It kinda zaps the surprise when you have to make sure the person carries proof of the Gift onboard in case of a mishap.

 

 

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[Lottacruises]

Why don't people just give cash or a gift card?

[cmichael1279]

Why don't people just give cash or a gift card?

 

I agree! I don't see any reason to spend money on something like Cruise Cash that's non-refundable... You never know what might happen!