mommasaurus Posted August 22, 2018 #1 Share Posted August 22, 2018 We have an OBC from a travel agent for an upcoming cruise. Our gratuities have already been pre-paid and we tend to do our own thing at the ports. If we do not use this OBC is it refundable? Link to comment Share on other sites More sharing options...
Clarea Posted August 22, 2018 #2 Share Posted August 22, 2018 We have an OBC from a travel agent for an upcoming cruise. Our gratuities have already been pre-paid and we tend to do our own thing at the ports. If we do not use this OBC is it refundable? Most likely this is refundable. If the travel agent is passing on OBC from Royal, then it may not be refundable. Link to comment Share on other sites More sharing options...
Rare mcatmcat Posted August 22, 2018 #3 Share Posted August 22, 2018 Good morning Quick question, if I call directly to Royal and add OBC from my credit card is that refundable? Thank you Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Clarea Posted August 22, 2018 #4 Share Posted August 22, 2018 Good morningQuick question, if I call directly to Royal and add OBC from my credit card is that refundable? Thank you Yes. Link to comment Share on other sites More sharing options...
Rare mcatmcat Posted August 23, 2018 #5 Share Posted August 23, 2018 Thank you Link to comment Share on other sites More sharing options...
johnjen Posted August 23, 2018 #6 Share Posted August 23, 2018 We have an OBC from a travel agent for an upcoming cruise. Our gratuities have already been pre-paid and we tend to do our own thing at the ports. If we do not use this OBC is it refundable? Use any RCL OBC first. Then (if you have it) use credit card OBC after that. There IS a difference between the two because RCL's obc does not get refunded....good thing is though, the guest services people on board actually will advise you on this. Now, if you have left over OBC say from your Bank of America RCL Visa card, you will get that refunded in cash. Link to comment Share on other sites More sharing options...
karena1 Posted August 23, 2018 #7 Share Posted August 23, 2018 As a rule, the ship will use the non-refundable first, it actually shows on your shipboard statement. any time I have both it tells me how much refundable is left and how much non-refundable is left. I typically don't worry as we let our tips hit the onboard account so any OBC we have is normally gone. If not, we will use it up on booze for hubby or whatever. For Harmony for the President's cruise, we have a lot, so used $300 towards one of our bev pkgs and will still have enough to cover our tips for the week, so all is good! Link to comment Share on other sites More sharing options...
39august Posted August 23, 2018 #8 Share Posted August 23, 2018 Ask your TA. As noted above, it likely is. But the only way to be sure before you board is to ask the TA. And if you don't use it and don't want it to go back to your credit card, just go to guest services the last afternoon and cash it out. Link to comment Share on other sites More sharing options...
Enforcer Posted August 23, 2018 #9 Share Posted August 23, 2018 Hi, Don't know if this is still possible, if you can't get a refund on OBC then on the last night of the cruise withdraw it as cash from the Casino, OK you pay a small percentage but if it was free then its all yours. Link to comment Share on other sites More sharing options...
stevea36 Posted August 23, 2018 #10 Share Posted August 23, 2018 Hi, Don't know if this is still possible, if you can't get a refund on OBC then on the last night of the cruise withdraw it as cash from the Casino, OK you pay a small percentage but if it was free then its all yours. no longer available. They will give you chips or machine credit to use to gamble, but you cannot cash out those amounts. you will, however, be able to cash out winnings. Steve Link to comment Share on other sites More sharing options...
molly361 Posted August 23, 2018 #11 Share Posted August 23, 2018 no longer available. They will give you chips or machine credit to use to gamble, but you cannot cash out those amounts. you will, however, be able to cash out winnings. Steve What ship and when was this? Sent from my BG2-W09 using Forums mobile app Link to comment Share on other sites More sharing options...
stevea36 Posted August 24, 2018 #12 Share Posted August 24, 2018 What ship and when was this? Sent from my BG2-W09 using Forums mobile app That's the current policy on all RCI ships Sent from my SM-G950U using Forums mobile app Link to comment Share on other sites More sharing options...
Thorben-Hendrik Posted August 24, 2018 #13 Share Posted August 24, 2018 That's the current policy on all RCI ships Sent from my SM-G950U using Forums mobile app BS! :rolleyes: Fake news! (n) Link to comment Share on other sites More sharing options...
robtulipe Posted August 24, 2018 #14 Share Posted August 24, 2018 no longer available. They will give you chips or machine credit to use to gamble, but you cannot cash out those amounts. you will, however, be able to cash out winnings. Steve Correct, the table chips received for non-refundable OBC are white non-cashable ones and must be played so once they have been used up or lost then the winnings, which are paid in regular table chips, should be cashed out. For slot credits all one needs to do is to insert credit slip in a slot machine and then cash out which should provide a cashable credit slip. I always add a few dollar cash along with the non-cashable slip to change the balance of the cashable slot credit slip, without actually playing the slot and wait a bit before going back to the cashiers counter to get the cash out. This has worked as recently as our Anthem cruises earlier this year. Link to comment Share on other sites More sharing options...
Tiggerontheseas Posted August 24, 2018 #15 Share Posted August 24, 2018 no longer available. They will give you chips or machine credit to use to gamble, but you cannot cash out those amounts. you will, however, be able to cash out winnings. Steve So, say, if you take $100.00 of machine credit and only play a couple of dollars worth of turns you can cash out and get the remaining $98 turned into cash? Link to comment Share on other sites More sharing options...
Tiggerontheseas Posted August 24, 2018 #16 Share Posted August 24, 2018 Correct, the table chips received for non-refundable OBC are white non-cashable ones and must be played so once they have been used up or lost then the winnings, which are paid in regular table chips, should be cashed out.For slot credits all one needs to do is to insert credit slip in a slot machine and then cash out which should provide a cashable credit slip. I always add a few dollar cash along with the non-cashable slip to change the balance of the cashable slot credit slip, without actually playing the slot and wait a bit before going back to the cashiers counter to get the cash out. This has worked as recently as our Anthem cruises earlier this year. Thanks Bob! This has answered my question. :) Link to comment Share on other sites More sharing options...
Clarea Posted August 24, 2018 #17 Share Posted August 24, 2018 Correct, the table chips received for non-refundable OBC are white non-cashable ones and must be played so once they have been used up or lost then the winnings, which are paid in regular table chips, should be cashed out.For slot credits all one needs to do is to insert credit slip in a slot machine and then cash out which should provide a cashable credit slip. I always add a few dollar cash along with the non-cashable slip to change the balance of the cashable slot credit slip, without actually playing the slot and wait a bit before going back to the cashiers counter to get the cash out. This has worked as recently as our Anthem cruises earlier this year. Thanks for the update, I was wondering when they would do something like this. Next will be the inability to use non-refundable OBC for gratuities. Link to comment Share on other sites More sharing options...
robtulipe Posted August 24, 2018 #18 Share Posted August 24, 2018 Thanks for the update, I was wondering when they would do something like this. Next will be the inability to use non-refundable OBC for gratuities. Yes, I wouldn't be surprised if that was to happen either. Link to comment Share on other sites More sharing options...
molly361 Posted August 25, 2018 #19 Share Posted August 25, 2018 Correct, the table chips received for non-refundable OBC are white non-cashable ones and must be played so once they have been used up or lost then the winnings, which are paid in regular table chips, should be cashed out.For slot credits all one needs to do is to insert credit slip in a slot machine and then cash out which should provide a cashable credit slip. I always add a few dollar cash along with the non-cashable slip to change the balance of the cashable slot credit slip, without actually playing the slot and wait a bit before going back to the cashiers counter to get the cash out. This has worked as recently as our Anthem cruises earlier this year. I'm currently on the EN and was able to get cash from the casino. No chips or vouchers Sent from my XT1032 using Forums mobile app Link to comment Share on other sites More sharing options...
Thorben-Hendrik Posted August 25, 2018 #20 Share Posted August 25, 2018 I'm currently on the EN and was able to get cash from the casino. No chips or vouchers Sent from my XT1032 using Forums mobile app Yeah - I seriously doubt that other report! (n) Link to comment Share on other sites More sharing options...
molly361 Posted August 25, 2018 #21 Share Posted August 25, 2018 Or folks go to the cashier saying that they want to cash out obc instead of just asking for some cash Sent from my XT1032 using Forums mobile app Link to comment Share on other sites More sharing options...
maggie cruises Posted August 25, 2018 #22 Share Posted August 25, 2018 Thanks for the update, I was wondering when they would do something like this. Next will be the inability to use non-refundable OBC for gratuities. If that were to happen You combat this by reducing your gratuities by the exact amount of that non refundable obc The cruiseline will figure out why you did this and trust me the crew will still get what they have been contractually promised and you will have in effect put your non refundable obc to use You need to fight fire with fire....and by doing this the cruiseline will learn to stop making stupid rules such as making certain types of obc non refundable or unable to be applied toward gratuities Ok so fire away....oh the poor crew members...oh the inhumanity. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Thorben-Hendrik Posted August 25, 2018 #23 Share Posted August 25, 2018 Or folks go to the cashier saying that they want to cash out obc instead of just asking for some cash Sent from my XT1032 using Forums mobile app +1 folks are stupid! :rolleyes: Link to comment Share on other sites More sharing options...
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