Guarantee Room Booking Assigned When????

[disneyfan74]

What happens if when you book a GTY and you pay for a certain category but when you get your cabin assigned it is a lower category? 

[Clarea]

8 minutes ago, disneyfan74 said:

What happens if when you book a GTY and you pay for a certain category but when you get your cabin assigned it is a lower category? 

 

That is not supposed to happen, and I only remember it being reported here once.  The cruise line eventually came to a mutually acceptable situation with the guests.

[disneyfan74]

1 minute ago, Host Clarea said:

 

That is not supposed to happen, and I only remember it being reported here once.  The cruise line eventually came to a mutually acceptable situation with the guests.

Ok thanks. We will call C&A.

[mitaxi]

On 9/13/2019 at 9:59 AM, disneyfan74 said:

So has anyone received their cabin when you got to the pier? Two weeks out from our cruise and haven't heard yet.

 

yes..I have have to  wait one time on a GTY until we got to the pier ( different cruise line)... but ended up with a suite , so worth the anxiety of it all...LOL

[Tree_skier]

2 hours ago, disneyfan74 said:

Ok thanks. We will call C&A.

What did category did you pay for and what category did you get?

[disneyfan74]

We booked last minute so we had inside but just got the email our Bid was approved so we are good now. 

Edited September 17, 2019 by disneyfan74

[Merion_Mom]

20 minutes ago, disneyfan74 said:

We booked last minute so we had inside but just got the email our Bid was approved so we are good now. 

 

If you booked an inside, why did you ask if they could assign a lower category through the guarantee?

[disneyfan74]

59 minutes ago, Merion_Mom said:

 

If you booked an inside, why did you ask if they could assign a lower category through the guarantee?

We did not ask for a lower category, we were assigned one.  

[Mootz62]

We booked oceanview balcony guaranty on Symphony for 10-5-19 sailing on 9-12-19 and up to today did not have assignment yet.  We were getting antsy.  TA got a call from RCCL today asking if we would take a Boardwalk balcony.  They offered to refund 50% of our Cruise fare and a $500.00 onboard credit.  Anyone ever hear of this before. We ended up taking deal.

[Tree_skier]

2 hours ago, Mootz62 said:

We booked oceanview balcony guaranty on Symphony for 10-5-19 sailing on 9-12-19 and up to today did not have assignment yet.  We were getting antsy.  TA got a call from RCCL today asking if we would take a Boardwalk balcony.  They offered to refund 50% of our Cruise fare and a $500.00 onboard credit.  Anyone ever hear of this before. We ended up taking deal.

Sounds like a great deal!!

 

[Merion_Mom]

On 9/17/2019 at 2:49 PM, disneyfan74 said:

We did not ask for a lower category, we were assigned one.  

What is a lower category than an inside?????

 

@disneyfan74

[DrippinCruiser]

2 hours ago, Mootz62 said:

We booked oceanview balcony guaranty on Symphony for 10-5-19 sailing on 9-12-19 and up to today did not have assignment yet.  We were getting antsy.  TA got a call from RCCL today asking if we would take a Boardwalk balcony.  They offered to refund 50% of our Cruise fare and a $500.00 onboard credit.  Anyone ever hear of this before. We ended up taking deal.

We had a similar deal on Princess once.  We booked a balcony and they offered to give our full cruise fare as onboard credit if we moved to interior.  They also sent a check for the $900 we didn't use.  Sweet deal! 

[Merion_Mom]

2 hours ago, Mootz62 said:

We booked oceanview balcony guaranty on Symphony for 10-5-19 sailing on 9-12-19 and up to today did not have assignment yet.  We were getting antsy.  TA got a call from RCCL today asking if we would take a Boardwalk balcony.  They offered to refund 50% of our Cruise fare and a $500.00 onboard credit.  Anyone ever hear of this before. We ended up taking deal.

 

Yes, offers do happen.  If you had said no, they would have moved on to someone else, until they found someone who would say "yes".

 

And you got a very good deal!  I would have taken that deal any day of the week and twice on Sundays!  😮 🙂