marriedinstthomas2012 Posted January 17, 2019 #126 Share Posted January 17, 2019 Just now, Diamonddanny said: $200. Rebate for 5 days of no sleep. Our room is still hot. Not as hot as it was but with the door open to the hall it's still 75° from 86 and 89° Slap in the face from a person who spends tens of thousands a year with royal !!! I absolutely agree! I don't want anything for free ever, BUT their constant lies from hotel director and horrible attitude and service makes me feel that they should have refunded 4 days per stateroom. My husband and I had heat exhaustion, migraines and are still feeling the effects today. A/C is still NOT fixed and wont be for the next sailing. Not enough $ for the poor folks especially in inside staterooms 2 Link to comment Share on other sites More sharing options...
Ken at the beach Posted January 17, 2019 #127 Share Posted January 17, 2019 17 minutes ago, Diamonddanny said: $200. Rebate for 5 days of no sleep. Our room is still hot. Not as hot as it was but with the door open to the hall it's still 75° from 86 and 89° Slap in the face from a person who spends tens of thousands a year with royal !!! Definitely a slap in the face. 1 Link to comment Share on other sites More sharing options...
reallyitsmema Posted January 17, 2019 #128 Share Posted January 17, 2019 1 minute ago, marriedinstthomas2012 said: I absolutely agree! I don't want anything for free ever, BUT their constant lies from hotel director and horrible attitude and service makes me feel that they should have refunded 4 days per stateroom. My husband and I had heat exhaustion, migraines and are still feeling the effects today. A/C is still NOT fixed and wont be for the next sailing. Not enough $ for the poor folks especially in inside staterooms How do you know it isn't going to be fixed for the next sailing? Link to comment Share on other sites More sharing options...
Ken at the beach Posted January 17, 2019 #129 Share Posted January 17, 2019 Amazing how within a week Royal went from handling the situation on a Oasis with flying colours and going above and beyond to looking like absolute jacka**es with this insulting offer. 4 1 Link to comment Share on other sites More sharing options...
Diamonddanny Posted January 17, 2019 #130 Share Posted January 17, 2019 2 minutes ago, payitforward said: Oh wow! That's not good. What a joke!!!! We are soooooo upset with royal... Link to comment Share on other sites More sharing options...
Diamonddanny Posted January 17, 2019 #131 Share Posted January 17, 2019 4 minutes ago, marriedinstthomas2012 said: I absolutely agree! I don't want anything for free ever, BUT their constant lies from hotel director and horrible attitude and service makes me feel that they should have refunded 4 days per stateroom. My husband and I had heat exhaustion, migraines and are still feeling the effects today. A/C is still NOT fixed and wont be for the next sailing. Not enough $ for the poor folks especially in inside staterooms We've been the same. And agree with you. Link to comment Share on other sites More sharing options...
Diamonddanny Posted January 17, 2019 #132 Share Posted January 17, 2019 4 minutes ago, reallyitsmema said: How do you know it isn't going to be fixed for the next sailing? Mine still isn't fixed! Its deffinately cooler....but still 77 Link to comment Share on other sites More sharing options...
reallyitsmema Posted January 17, 2019 #133 Share Posted January 17, 2019 1 minute ago, Diamonddanny said: Mine still isn't fixed! Its deffinately cooler....but still 77 I just wasn't sure if you guys have heard something about status of the repair. We are on the 1/26 sailing. I appreciate you keeping us informed. $200 is ridiculous compensation for a problem that has lasted this long! 1 Link to comment Share on other sites More sharing options...
marriedinstthomas2012 Posted January 17, 2019 #134 Share Posted January 17, 2019 Just now, reallyitsmema said: How do you know it isn't going to be fixed for the next sailing? Cause, there are at least 2 decks, deck 8 included that are still not working as of right now. And they've exhausted what they can do without parts. Rumor has it it's getting fixed in port Canaveral Link to comment Share on other sites More sharing options...
marriedinstthomas2012 Posted January 17, 2019 #135 Share Posted January 17, 2019 Just now, reallyitsmema said: I just wasn't sure if you guys have heard something about status of the repair. We are on the 1/26 sailing. I appreciate you keeping us informed. $200 is ridiculous compensation for a problem that has lasted this long! No it won't be fixed by January 26th Link to comment Share on other sites More sharing options...
reallyitsmema Posted January 17, 2019 #136 Share Posted January 17, 2019 1 minute ago, marriedinstthomas2012 said: Cause, there are at least 2 decks, deck 8 included that are still not working as of right now. And they've exhausted what they can do without parts. Rumor has it it's getting fixed in port Canaveral Do you know what the other deck number is that is still having issues? Interesting you are saying Port Canaveral is where the fix will happen. The 1/18 sailing had an itinerary change announced over a month ago, giving them an overnight in Port Canaveral. I wonder if this has been a known problem that they have been able to keep controlled until now. Link to comment Share on other sites More sharing options...
DavidDT Posted January 17, 2019 #137 Share Posted January 17, 2019 1 hour ago, 03063Dad said: A well meaning ‘sorry’. And participation trophy 1 Link to comment Share on other sites More sharing options...
DavidDT Posted January 17, 2019 #138 Share Posted January 17, 2019 Time to lawyer up Link to comment Share on other sites More sharing options...
pearlie Posted January 17, 2019 #139 Share Posted January 17, 2019 I am on 2/3 sailing. I cannot tolerate heat. I will bring a blanket and pillow sleep in a public area. What other deck is affected ? 1 Link to comment Share on other sites More sharing options...
parrotfeathers Posted January 17, 2019 #140 Share Posted January 17, 2019 2 hours ago, payitforward said: WOW! I feel for all of you on board. I would be miserable. The very first thing I do in any hotel room or stateroom is turn the temp down to between 60 and 65. (It never seems to actually get that cold.) I can't sleep at all when it's too hot. I really hope RCCL steps up and makes you whole. Don't hotels have a way to stop the a/c from going lower than what "they" set it on inside their thermostat? Link to comment Share on other sites More sharing options...
marriedinstthomas2012 Posted January 17, 2019 #141 Share Posted January 17, 2019 Just now, Diamonddanny said: $200. Rebate for 5 days of no sleep. Our room is still hot. Not as hot as it was but with the door open to the hall it's still 75° from 86 and 89° Slap in the face from a person who spends tens of thousands a year with royal !!! I absolutely agree! I don't want anything for free ever, BUT their constant lies from hotel director and horrible attitude and service makes me feel that they should have refunded 4 days per stateroom. My husband and I had heat exhaustion, migraines and are still feeling the effects today. A/C is still NOT fixed and wont be for the next sailing. Not enough $ for the poor folks especially in inside staterooms 1 Link to comment Share on other sites More sharing options...
payitforward Posted January 17, 2019 #142 Share Posted January 17, 2019 19 minutes ago, parrotfeathers said: Don't hotels have a way to stop the a/c from going lower than what "they" set it on inside their thermostat? Some do. That's why it doesn't always get as cold as I set it. 1 Link to comment Share on other sites More sharing options...
Rare xpcdoojk Posted January 17, 2019 #143 Share Posted January 17, 2019 1 hour ago, Ourusualbeach said: Amazing how within a week Royal went from handling the situation on a Oasis with flying colours and going above and beyond to looking like absolute jacka**es with this insulting offer. Different ship different people ... RCI is a corporation and some of the people who work there are awesome. Some of the people who work there are not. The people on this ship are apparently not the absolute best. jc Link to comment Share on other sites More sharing options...
Ken at the beach Posted January 17, 2019 #144 Share Posted January 17, 2019 1 minute ago, xpcdoojk said: Different ship different people ... RCI is a corporation and some of the people who work there are awesome. Some of the people who work there are not. The people on this ship are apparently not the absolute best. jc But it’s not the folks on the ships making these decisions...it’s the ones in Miami. 1 1 Link to comment Share on other sites More sharing options...
ktrwe1 Posted January 17, 2019 #145 Share Posted January 17, 2019 1 hour ago, Diamonddanny said: Mine still isn't fixed! Its deffinately cooler....but still 77 Just a few doors down from you on deck 11 and my two rooms are also @ 77. Is there anything we can do about the offer? Link to comment Share on other sites More sharing options...
marriedinstthomas2012 Posted January 17, 2019 #146 Share Posted January 17, 2019 23 hours ago, bald sonny said: I'm set to board Fri - is A/C still off - and is the whole ship affected?? Still most of deck 8 and other spotty groups of rooms Link to comment Share on other sites More sharing options...
marriedinstthomas2012 Posted January 17, 2019 #147 Share Posted January 17, 2019 Just now, reallyitsmema said: I just wasn't sure if you guys have heard something about status of the repair. We are on the 1/26 sailing. I appreciate you keeping us informed. $200 is ridiculous compensation for a problem that has lasted this long! All of deck 8 and spotty groups in different areas of ship are still out as well. Link to comment Share on other sites More sharing options...
Rare xpcdoojk Posted January 17, 2019 #148 Share Posted January 17, 2019 10 minutes ago, Ourusualbeach said: But it’s not the folks on the ships making these decisions...it’s the ones in Miami. People posting from the ship are talking about the lying hotel manager, and not some hotel management A hole in Miami. I think the ships are universes unto themselves until they get to port. As a manager, I often tell sub managers to run things, and to make decisions, but when I realize when I am on the spot how they actually managed, often I wish I had different managers on the ship. We are always trying to make these people grow, but some people are not growable. JC Link to comment Share on other sites More sharing options...
DavidDT Posted January 17, 2019 #149 Share Posted January 17, 2019 7 minutes ago, ktrwe1 said: Just a few doors down from you on deck 11 and my two rooms are also @ 77. Is there anything we can do about the offer? get a lawyer Link to comment Share on other sites More sharing options...
Merion_Mom Posted January 17, 2019 #150 Share Posted January 17, 2019 14 minutes ago, Ourusualbeach said: But it’s not the folks on the ships making these decisions...it’s the ones in Miami. ^ This, 1,000%. Link to comment Share on other sites More sharing options...
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