Mickeynutz Posted September 8, 2019 #1 Share Posted September 8, 2019 (edited) When I click the envelope icon to send a direct message to another member I get an error code that I am allowed 0 messages per day so I cannot do it -- why??. How can I fix this ? Edited September 8, 2019 by Mickeynutz Link to comment Share on other sites More sharing options...
Rare Essiesmom Posted September 8, 2019 #2 Share Posted September 8, 2019 You can't. That has never been a feature of CC. It's there as part of the software template, and can be used to message members by the mods only. EM 1 Link to comment Share on other sites More sharing options...
maxxboy Posted September 8, 2019 #3 Share Posted September 8, 2019 I discovered that yesterday. You would think instead of the pop up saying "You are only allowed to post 0 messages per day. Please try again later", it would say something like "Private messages can only be sent by moderators only". 1 1 Link to comment Share on other sites More sharing options...
CC Help Jenn Posted September 9, 2019 #4 Share Posted September 9, 2019 I am going to see if we can do something about changing the wording Thanks for the feedback Link to comment Share on other sites More sharing options...
Rare Turtles06 Posted September 9, 2019 #5 Share Posted September 9, 2019 3 hours ago, CC Help Jenn said: I am going to see if we can do something about changing the wording Thanks for the feedback Thanks Jenn, that would be really helpful. We probably get a question a week from someone who can’t send a message. (Now, if you’d just make the “find your [name of ship] Roll Call” links disappear, that would really cut down on the confusion. 🙂) 1 Link to comment Share on other sites More sharing options...
K.T.B. Posted September 10, 2019 #6 Share Posted September 10, 2019 How are we now supposed to contact specific forum Hosts when we have a question? Been here for 16 years and I finally need to contact one! Link to comment Share on other sites More sharing options...
TxCityKat Posted September 10, 2019 #7 Share Posted September 10, 2019 @K.T.B. From Community Help Center at the top and Contact Us at the bottom of the page: ... technical assistance contact help@cruisecritic.com We're sorry; there is no assistance available via the telephone. For questions or comments regarding the management of our community or any user-generated content you find on our site, or for media inquiries, please contact our Community Manager at: community@cruisecritic.com Please send your e-mail from your Cruise Critic e-mail address of record and mention your user name. Link to comment Share on other sites More sharing options...
Rare broberts Posted September 11, 2019 #8 Share Posted September 11, 2019 One can have a user notified of a post using the @, as seen in post #7. Type @ and the first few letters of the username. You may have to pause but a list of usernames will appear. Use the arrow keys or mouse to highlight the desired user and press enter. This last part is necessary, simply typing @ and the username will not cause a notification. If you've done things correctly @K.T.B. the username will appear as white text on a blue background. When you submit the post the user should be notified. (I'm not clear on if a users notification settings can block these notices.) Link to comment Share on other sites More sharing options...
Rare Peregrina651 Posted September 20, 2019 #9 Share Posted September 20, 2019 There is also a 'report this post' link if your problem is related to a particular post. Else email CC at community@cruisecritic.com or at help@cruisecritic.com. Te individual forum hosts can be reached by email as well. Link to comment Share on other sites More sharing options...
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