Mardi Gras Refund?

[WhaleTailFlCruiser]

Anyone gotten there refund yet? Curious how long this will take.

[RWolver672]

That depends on your bank.  It normally takes seven to ten days for the banks to clear a transaction on a credit card.

 

[ivanp91]

Refunds for anything can take a little bit of time. There are factors outside of Carnival's control, for example how long it takes for banks to process a refund once the funds are released from the vendor.

Edited December 24, 2019 by ivanp91

[jimbo5544]

Not for the cruise, but have received credit for some of our excursions. 

[WhaleTailFlCruiser]

6 hours ago, RWolver672 said:

That depends on your bank.  It normally takes seven to ten days for the banks to clear a transaction on a credit card.

 

It’s a Wells Fargo credit card.

[Bella8286]

not yet

[lottiegreen56]

Are they refunding you guys fiat currency or cruise credit. I think it is so messed up when they (Or any company) only give out cruise credit When they drop the ball on the product. I know the contract probably allows for it but consumers should expect better.

[WhaleTailFlCruiser]

2 minutes ago, lottiegreen56 said:

Are they refunding you guys fiat currency or cruise credit. I think it is so messed up when they (Or any company) only give out cruise credit When they drop the ball on the product. I know the contract probably allows for it but consumers should expect better.

 

Giving me back money 

[jimbo5544]

3 hours ago, lottiegreen56 said:

Are they refunding you guys fiat currency or cruise credit. I think it is so messed up when they (Or any company) only give out cruise credit When they drop the ball on the product. I know the contract probably allows for it but consumers should expect better.

Dead presidents,  no cheapskating here 

Edited December 25, 2019 by jimbo5544

[BamaCruisers2011]

We re-booked another cruise today( not the Mardi Gras but The Glory because it worked with our schedule) and received 25% credit off new cruise plus $200 OBC. Said it could be up to 3 weeks for card to be credited what we had paid to book Mardi Gras.

[skrufy]

1 hour ago, BamaCruisers2011 said:

We re-booked another cruise today( not the Mardi Gras but The Glory because it worked with our schedule) and received 25% credit off new cruise plus $200 OBC. Said it could be up to 3 weeks for card to be credited what we had paid to book Mardi Gras.

We rebooked on the Horizon. It took about 15-20 minutes thru our PVP to transfer the booking.

[Cousin Eddie]

Fortunately someone posted a copy of the letter from Carnival so I knew what to expect.

I was impressed by the person I spoke with after calling in to Carnival, they were knowledgeable and efficient. I put a new booking on courtesy hold before calling, and just provided both booking numbers, confirmed a few things and was off the phone in less than 15 minutes with a confirmation email.

I was able to use the 25% FCC and received the $100 per person onboard credit to book another cruise and I was able to have the money that had been paid on Mardi Gras transferred to the new booking so I don't have to worry about tracking down a refund across the several different payment methods. In addition to having used several forms of payment, I also had future cruise credit from an earlier cruise applied to the Mardi Gras booking, so it was a pleasant surprise that everything went smoothly. 

I will mention that the Carnival rep said they could not apply any funds paid by Paypal to the new booking, and I had used that method to put a little bit on the Mardi Gras booking, so that portion has to be refunded through Paypal. I expect that to take several days to a week or more with the holidays and high volume due to the cancellation. No problem there, just thought it was useful to know that Paypal funds have a little less flexibility in case it becomes important to anyone in the future.

[clayb]

Anyone trying to get a refund on non-refundable airfare for this canceled cruise? I know that sounds silly, asking for a friend. 

[jimbo5544]

1 hour ago, clayb said:

Anyone trying to get a refund on non-refundable airfare for this canceled cruise? I know that sounds silly, asking for a friend. 

Carnival will make your friend whole for airfare.  

[silversneakers]

5 hours ago, jimbo5544 said:

Carnival will make your friend whole for airfare.  

Do you think it will be money back OR future cruise credit??

[tandemcruzr]

53 minutes ago, silversneakers said:

 

Like your screen name. We are SS instructors. Keeps us in shape to keep cruising Carnival -- 47 currently and 48 and 49 next month.  🙂

 

[jimbo5544]

1 hour ago, silversneakers said:

Do you think it will be money back OR future cruise credit??

Refund, money back

[silversneakers]

49 minutes ago, tandemcruzr said:

Like your screen name. We are SS instructors. Keeps us in shape to keep cruising Carnival -- 47 currently and 48 and 49 next month.  🙂

 

Senior runner!!

[Beffy1167]

I got my refund on excursions, but not the cruise.  

 

I already rebooked us on the Glory for November 1, since we were originally on the Halloween sailing of the Mardi Gras. We got the 25% discount and $350 OBC.

[tandemcruzr]

16 hours ago, silversneakers said:

Senior runner!!

Well we're both doing good things.  🙂

 

[geoffrywillhardt]

Any updates from people regarding their refunds? We still haven't received ours just wondering if others are still waiting or not.

[Eli_6]

I had not gotten my refund as of two days ago so I transferred my "deposit" to a new booking. No problems.

Edited January 6, 2020 by Eli_6

[silversneakers]

50 minutes ago, geoffrywillhardt said:

Any updates from people regarding their refunds? We still haven't received ours just wondering if others are still waiting or not.

Received refund for shore excursions immediately.  Gift card refund amounts are back on the original gift cards. Used three different credit cards and as of yesterday, have all but 2 refunds on 2 different AMEX cards. Work in progress!

[Jerseygirl1416]

I haven’t been refunded yet. When I called to check on it last week the agent acted like she was initiating the refund as we spoke. The way the letter was written it lead me to believe that a refund would be automatically processed which wasn’t the case.

[ed01106]

On 12/24/2019 at 4:44 AM, ivanp91 said:

Refunds for anything can take a little bit of time. There are factors outside of Carnival's control, for example how long it takes for banks to process a refund once the funds are released from the vendor.

Takes a mere seconds for any charge I make to show up, but refunds take days.  Hmmm.  I wonder why.