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Norwegian Announcement today March 13th

Chesneygirl

By Chesneygirl,
in Norwegian Cruise Line

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anitsiva

anitsiva

Posted
Posted (edited)
15 minutes ago, js said:


Their PCC havent been notified, which is awful communication.  

Techically the consumer has not been notified either.  Did anyone get an email on this? I have not.  I only know about this due to these boards.  

Edited by anitsiva
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MrsKC08

MrsKC08

Posted
Posted
53 minutes ago, Lil Angels said:

FAKE NEWS - I called there and they have not cancelled.

You were told wrong. They have in fact canceled all of their sailings until mid April. Effective immediately. 

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kaprin02

kaprin02

Posted
Posted
4 minutes ago, dbrown84 said:

I don't know if this is true or not, but I find it strange that it isn't on their website if it's true

 

NCL is known for not having great communication (both internally and externally).  But it is being reported by major news outlets, so we can assume it's true.  https://www.miamiherald.com/news/business/tourism-cruises/article241176211.html

 

As stated in the article I linked to, Royal Caribbean is suspending for 30 days too.  So it's not that farfetched of an idea.

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dbrown84

dbrown84

Posted
Posted
Just now, kaprin02 said:

 

NCL is known for not having great communication (both internally and externally).  But it is being reported by major news outlets, so we can assume it's true.  https://www.miamiherald.com/news/business/tourism-cruises/article241176211.html

 

As stated in the article I linked to, Royal Caribbean is suspending for 30 days too.  So it's not that farfetched of an idea.

Yeah, this is real poor communication on their part.  You can still do searches and bookings for the affected cruises.  As be someone in IT and manages websites, I know it doesn't take much to at least put a banner up on the main page

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Lil Angels

Lil Angels

Posted
Posted
16 minutes ago, MrsKC08 said:

You were told wrong. They have in fact canceled all of their sailings until mid April. Effective immediately. 

When this was posted, I called and the agent said no sailings were cancelled.  I was suppose to leave Sunday.  She said do not believe anything on CC.  We would get an email and it would be posted on their website. We still have not received an email.  I called back 30 minutes ago and was told it was cancelled.

 

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Lil Angels

Lil Angels

Posted
Posted
11 minutes ago, mugtech said:

You want to change that?

When this was posted, I called and the agent said no sailings were cancelled.  I was suppose to leave Sunday.  She said do not believe anything on CC.  We would get an email and it would be posted on their website. We still have not received an email.  I called back 30 minutes ago and was told it was cancelled.

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kaprin02

kaprin02

Posted
Posted (edited)
6 minutes ago, dbrown84 said:

Yeah, this is real poor communication on their part.  You can still do searches and bookings for the affected cruises.  As be someone in IT and manages websites, I know it doesn't take much to at least put a banner up on the main page

 

You may be able to search/view affected cruises, you can't book them - everything shows completely sold out or "not available."  Which is not to say that they are doing ok.  They definitely should be doing better, and like you said, at the very least, put up a banner and/or update their coronavirus travel alert page with the updated info.

Edited by kaprin02
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mugtech

mugtech

Posted
Posted
10 minutes ago, Lil Angels said:

When this was posted, I called and the agent said no sailings were cancelled.  I was suppose to leave Sunday.  She said do not believe anything on CC.  We would get an email and it would be posted on their website. We still have not received an email.  I called back 30 minutes ago and was told it was cancelled.

 

So you had a choice to believe either CC or NCL and you chose NCL? Good luck

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G-DawgMN "Live from...." Rare

G-DawgMN

Posted
Posted (edited)

 It's posted on NCL's site:

 

 https://www.ncl.com/travel-alert/coronavirus

 

 It would suck to have this weekends cruise cancelled, but at least they're doing 150% FCC through cruises leaving the 17th, and 125% for the rest through April 11th. Or a full refund if you prefer, it will just take 90 days to process.

 

Edited by KSSS2013
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