FCC credit and refund questions

[LovetheCubs]

My cruise for middle of April was canceled. Which is a good thing because with all of this I didn’t want to go anyway! I originally received an email that said that I could apply for a refund on April 13. But then two days later I got an email that said I had future cruise credit applied to my account. I would rather have the refund. Does anyone know what the deal with this is?

[poohdreaming]

FCC emails are given to everyone. If you wanted a refund, then go to the site to fill out the refund form. Did you do that yet? These refunds would take at least 90 days.

[zqvol]

Everyone is automatically given an FCC. If you want a refund the FCC is removed from your account.

[LovetheCubs]

Ok thanks!! I did get the email about the website but said i couldn’t fill it out until April 13th so that’s why I was confused.  I plan to fill out the form the day I can!! Just wanted to see if anyone know what was up with this!  I can wait my 90+ days. I would just rather get my money at this point! 

[bluesea777]

But if you choose to get the FCC you get 125% FCC PLUS you get 20% off a future cruise if you book it within a couple of weeks. 
 

 

[GreenValleyDogWalker]

We opted for the FCC - and already spent most of it booking another transatlantic in April 2021.  We are supposed to have about a $1,200 balance remaining.  Can anyone tell me WHERE I can see that balance ??

 

THANKS

[FLcruisergrl]

19 hours ago, GreenValleyDogWalker said:

We opted for the FCC - and already spent most of it booking another transatlantic in April 2021.  We are supposed to have about a $1,200 balance remaining.  Can anyone tell me WHERE I can see that balance ??

 

THANKS

It’ll show up in your “my credits and coupons” section when you try to pay for something.

[GreenValleyDogWalker]

4 hours ago, FLcruisergrl said:

It’ll show up in your “my credits and coupons” section when you try to pay for something.

 

Well - I put something in my shopping cart, and started to "but it" and still didn't see anything called "coupons and credits" (or whatever) anywhere 

Thanks, anyway - guess I better call my Travel Agent 🙄

 

[esm54687]

On 4/4/2020 at 7:24 PM, bluesea777 said:

But if you choose to get the FCC you get 125% FCC PLUS you get 20% off a future cruise if you book it within a couple of weeks. 
 

 

Is it applied to just base fare or can you apply it to final balance (to include port fees, DSC, gratuity on promo packages, etc) 

[All-ready2cruise]

14 minutes ago, esm54687 said:

Is it applied to just base fare or can you apply it to final balance (to include port fees, DSC, gratuity on promo packages, etc) , 

My FCC was applied to everything had booked (Apr. 2021 B2b cruises).  It included, Guest Fare, Gov Tax/Port Exp/Fees, Bev Srv Charge, Din Srv Charge.  My B2B cruises have only a small amount still owing.  (I am a solo cruiser now so amounts will obviously be different for couples.)

[esm54687]

7 hours ago, All-ready2cruise said:

My FCC was applied to everything had booked (Apr. 2021 B2b cruises).  It included, Guest Fare, Gov Tax/Port Exp/Fees, Bev Srv Charge, Din Srv Charge.  My B2B cruises have only a small amount still owing.  (I am a solo cruiser now so amounts will obviously be different for couples.)

Thank you..... lots of misinformation based on "opinions" and not experiences out here