Who has received refunds?

[jknc]

I see the threads of people not getting refunds. Are there equally high volumes of people who have been refunded since March? Thanks.

[TheMiz]

I know of 5 couples who got their refunds for a May 2nd cruise , I however should be getting mine in the next day or so.

[CruisinCoyote]

We cancelled about a month ago  and received Our $500 refundable deposit about 2 weeks ago. We had cancelled our January 2021 cruise as DH is part of a high risk population. Sadly, Our traveling companions who have non refundable deposits are not able to get a refund. 

[ONECRUISER]

Actually many on those threads said they been getting Refunds

[ckmedsec]

Refund received 8 days after cancelling.  👍

[nwcruiselover]

I recently cancelled two cruises and received my refund 3 business days after I cancelled.  I was told it could take 15+ days so was quite pleasantly surprised to see it so soon.

[NancyIL]

3 hours ago, TheMiz said:

I know of 5 couples who got their refunds for a May 2nd cruise , I however should be getting mine in the next day or so.

We are hoping the same!

[bigrednole]

I have received some. Still waiting for another 2.

[alsto40]

Cruise was canceled by Royal on March 13th & we were supposed to leave March 15th. We got our refund back 4-24-20.

[superduper123]

The cancellation announcement was made back in March for my May 4 cruise. However, the cancellation wasn't processed until April 24. Royal Caribbean rep told me it will take 30-45 days from the April 24 date, which is rather frustrating. Trying to be patient.

[Wine-O]

Royal cancelled my 18 April cruise mid-March.  I requested full refund.  I called and the rep said my date started on 24 April, and it would take 30-60 days from there to get my refund.  I refuted the charges on my Chase credit card.  Hopefully that will stoke the coals to get my refund moved to the top.  🍷

[rtazz17]

Is this a scientific study?

[FOXTROT]

Received refund on March 15 cruise. Not a penny yet on canceled May cruises.

[Gameck]

Got my refund from my April 4th cruise - divided it up per person refund and port and taxes

[pspercy]

14 hours ago, CruisinCoyote said:

We cancelled about a month ago  and received Our $500 refundable deposit about 2 weeks ago. We had cancelled our January 2021 cruise as DH is part of a high risk population. Sadly, Our traveling companions who have non refundable deposits are not able to get a refund. 

 

I thought NRD meant that if you cancelled before final payment you got your deposit returned minus $100/person.

 

Has this changed ?

 

[Wine-O]

3 hours ago, pspercy said:

 

I thought NRD meant that if you cancelled before final payment you got your deposit returned minus $100/person.

 

Has this changed ?

 

I believe you forfeit the $100pp, but the rest of the deposit to be used as FCC to be used within 1 year.  🍷

[superduper123]

12 hours ago, Wine-O said:

Royal cancelled my 18 April cruise mid-March.  I requested full refund.  I called and the rep said my date started on 24 April, and it would take 30-60 days from there to get my refund.  I refuted the charges on my Chase credit card.  Hopefully that will stoke the coals to get my refund moved to the top.  🍷

I tried this also. My credit card company asked a few questions about why I am disputing, and then told me I cannot dispute the charges until/ unless I don't receive the refund within the timeline Royal said.

[Sunshine3601]

Happ to announce I received my full cruise fare and port tax refund this morning on my amex card for my may 25th cruise they had cancelled.

Still waiting for items I booked thru cruise planner but confident that refund is on its way.

Still waiting for my fcc for a march cruise that I had cancelled 2 days before they did.

[Wine-O]

48 minutes ago, superduper123 said:

I tried this also. My credit card company asked a few questions about why I am disputing, and then told me I cannot dispute the charges until/ unless I don't receive the refund within the timeline Royal said.

 

I was told 30 days when they cancelled the cruise.  They can't keep moving the goal posts.  🍷

[KPookey]

We got our refunds....3 cabins booked for 6/20, cancelled in mid-March before final payment. It took 5 weeks.  

[sjb317]

We have received FCCs for our March and May cruises but have not received  port charges and taxes.   It will be a month Friday since we got the first FCC so  planning to call Royal on Monday if we don’t get it.
 

Sherri🙂

[Monty11]

Royal cancelled my May 30th cruise and I requested a refund on April 16th. I received my full refund on April 30th.

[cruiselvr04]

This is crazy.  We ( our family) still haven’t gotten refunds from March and April cruises that were paid in full and others are getting deposit refunds. I’m losing patience. 

[kajunkel225]

Requested refund for our April 5th cruise on March 14th.  Still nothing - we are approaching 60 days

 

[DerekDun8]

This is crazy.  We ( our family) still haven’t gotten refunds from March and April cruises that were paid in full and others are getting deposit refunds. I’m losing patience. 

I totally get it. The fact that there is no reason how and who gets refunds is ridiculous. It’s obviously not in order. Makes zero sense.


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