sailing sue Posted September 24, 2020 #1 Share Posted September 24, 2020 I did a L&S in August for my January 2021 cruise to January 2022. I have not received a new invoice from my TA. She says it will take time. I see that the FCC which I have is still available to use, so it has not been applied to my new cruise. How long does this process take? I have had a lot of difficulty working with this TA. I want to make sure that nothing falls through the cracks. Link to comment Share on other sites More sharing options...
firefly333 Posted September 24, 2020 #2 Share Posted September 24, 2020 I think I've read it takes 3 or 4 days, sometimes right away. A week max. Link to comment Share on other sites More sharing options...
kadedid Posted September 24, 2020 #3 Share Posted September 24, 2020 Sue - I did the L&S thing in August too for my November 2020 cruise to November 2021. I just emailed my TA about the same thing. It is showing that I'm on the new cruise for next year when I sign on to RCCL, but I don't want a big surprise next August when I have to pay for the thing. -Kay Link to comment Share on other sites More sharing options...
yogimax Posted September 24, 2020 #4 Share Posted September 24, 2020 It took me four weeks and 3 phone calls to RCCL to get a new invoice with the correct price. Link to comment Share on other sites More sharing options...
JT1962 Posted September 24, 2020 #5 Share Posted September 24, 2020 We did a lift and shift on our November cruise in late July or early August and it took around 4 weeks for them to process it so that everything showed up correctly. Link to comment Share on other sites More sharing options...
poocher Posted September 25, 2020 #6 Share Posted September 25, 2020 I did a L&S for our March 2021 cruise. Got the invoice from my TA about a week after. The app shows the new date but the old ship but everything is correct when I log into my cruise planner. Link to comment Share on other sites More sharing options...
parrotfeathers Posted September 25, 2020 #7 Share Posted September 25, 2020 I goy my new voice immediately in an email. Link to comment Share on other sites More sharing options...
Ourusualbeach Posted September 25, 2020 #8 Share Posted September 25, 2020 Submit the shift request on line in the morning and I get the confirmation usually by noon. Link to comment Share on other sites More sharing options...
Johnamac123 Posted September 25, 2020 #9 Share Posted September 25, 2020 I did my L&S directly with RCI. They gave me the new Res ID over the phone. I waited a couple of hours for my email, then I ordered a new Receipt using the automated system and had it immediately... Link to comment Share on other sites More sharing options...
tinkertwo Posted September 25, 2020 #10 Share Posted September 25, 2020 Got mine with in hours of doing the L and S. Link to comment Share on other sites More sharing options...
kitten2729 Posted September 25, 2020 #11 Share Posted September 25, 2020 I lifted & shifted 1st July, after 5 phone calls finally got my paperwork 10th Sept . My original booking was made with a FCC so not straight forward. Link to comment Share on other sites More sharing options...
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