Sunburg1 Posted September 28, 2020 #1 Share Posted September 28, 2020 We had booked a Carnival cruise for mid-October 2020. Now obviously there will be no cruise but the e-mails from carnival continue to come regularly. Today for example I got one saying: "Only 14 days until yor cruise..." Does not Carnival marketing live on the same planet as operations? Link to comment Share on other sites More sharing options...
Rare shof515 Posted September 28, 2020 #2 Share Posted September 28, 2020 i think those emails that 14, etc days to your cruise is automatic, not from carnival marketing if your booking is canceled and not in your cruise manager then you should not receive those emails 1 Link to comment Share on other sites More sharing options...
ProgRockCruiser Posted September 28, 2020 #3 Share Posted September 28, 2020 It's an email bot - probably no-one staffing or monitoring the system while everyone is on hiatus. It would actually take work to switch that off! 1 Link to comment Share on other sites More sharing options...
bury me at sea Posted September 28, 2020 #4 Share Posted September 28, 2020 I noticed that for some time after my first cancelled cruise. It also stayed in my Manage Your Cruise for a long time. It seems not all of their automated systems are integrated. 1 Link to comment Share on other sites More sharing options...
firefly333 Posted September 28, 2020 #5 Share Posted September 28, 2020 My favorite was a upgrade offer the day after they cancelled. 😁 2 Link to comment Share on other sites More sharing options...
ZoeyVictoria Posted September 28, 2020 #6 Share Posted September 28, 2020 30 minutes ago, firefly333 said: My favorite was a upgrade offer the day after they cancelled. 😁 That reminds me - I have a cruise booked for November 2 and have not received upgrade offers, which is unusual. Anybody else get an offer? 1 Link to comment Share on other sites More sharing options...
PhillyFan33579 Posted September 28, 2020 #7 Share Posted September 28, 2020 2 hours ago, Sunburg1 said: We had booked a Carnival cruise for mid-October 2020. Now obviously there will be no cruise but the e-mails from carnival continue to come regularly. Today for example I got one saying: "Only 14 days until yor cruise..." Does not Carnival marketing live on the same planet as operations? They are likely just e-mails that are automatically sent out by their computer system. I have gotten similar e-mails for cancelled cruises on RCI and Celebrity. 1 Link to comment Share on other sites More sharing options...
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