canderson Posted September 23, 2021 #1 Share Posted September 23, 2021 (edited) Many have been wondering whether Celebrity would extend the October 31 date for their COVID 19 Assistance Program. Indeed they have. It now extends to 31 December 2021 sailings. Book a Celebrity cruise that’s sailing on or before December 31, 2021 and you’ll have the following reassurance at no extra charge COVID19 ASSISTANCE PROVIDES THE FOLLOWING REASSURANCE AT NO EXTRA CHARGE: 100% cruise fare refund for you, and your Travelling Party, if any of you test positive for COVID-19 within 14 days prior to the cruise or at the boarding terminal. Pro-rated cruise fare refund for anyone who has their cruise cut short due to testing positive for COVID-19 or being suspected of having COVID-19 during the cruise. If you test positive for COVID-19 during the cruise, Celebrity Cruises will cover the costs of COVID-19 related medical treatment onboard, any required land-based quarantine, and travel home for you and your Travelling Party. Source: http://www.thecelebritycommitment.com/Return_to_Service.html Edited September 23, 2021 by canderson 14 8 Link to comment Share on other sites More sharing options...
brockmom Posted September 23, 2021 #2 Share Posted September 23, 2021 Thank you for posting . Our TA gave us an early heads up…..but many probably were not aware of this 😊 Link to comment Share on other sites More sharing options...
goofysmom99 Posted September 23, 2021 #3 Share Posted September 23, 2021 Thanks, Chris. Time to book another cruise or two! 1 Link to comment Share on other sites More sharing options...
canderson Posted September 23, 2021 Author #4 Share Posted September 23, 2021 3 minutes ago, goofysmom99 said: Thanks, Chris. Time to book another cruise or two! Got 'em booked already -- for November -- so we're definitely 2X beneficiaries of the change. Added to the insurance we already had, we're pretty well covered now. Link to comment Share on other sites More sharing options...
RichYak Posted September 23, 2021 #5 Share Posted September 23, 2021 Bravo, Celebrity! Link to comment Share on other sites More sharing options...
etiggercruiser Posted September 23, 2021 #6 Share Posted September 23, 2021 2 hours ago, canderson said: Many have been wondering whether Celebrity would extend the October 31 date for their COVID 19 Assistance Program. Indeed they have. It now extends to 31 December 2021 sailings. Book a Celebrity cruise that’s sailing on or before December 31, 2021 and you’ll have the following reassurance at no extra charge COVID19 ASSISTANCE PROVIDES THE FOLLOWING REASSURANCE AT NO EXTRA CHARGE: 100% cruise fare refund for you, and your Travelling Party, if any of you test positive for COVID-19 within 14 days prior to the cruise or at the boarding terminal. Pro-rated cruise fare refund for anyone who has their cruise cut short due to testing positive for COVID-19 or being suspected of having COVID-19 during the cruise. If you test positive for COVID-19 during the cruise, Celebrity Cruises will cover the costs of COVID-19 related medical treatment onboard, any required land-based quarantine, and travel home for you and your Travelling Party. Source: http://www.thecelebritycommitment.com/Return_to_Service.html Thank you for posting this. I've bookmarked the link. 🙂 Link to comment Share on other sites More sharing options...
Rare hcat Posted September 23, 2021 #7 Share Posted September 23, 2021 Great news! We will get insurance..esp evac and out of US med coverage, but this added assurance is very important to us. Happy to hear it was extended..and thanks for the heads up Link to comment Share on other sites More sharing options...
Susanb10567 Posted September 23, 2021 #8 Share Posted September 23, 2021 That’s good news…I wonder if they will extend it again…we don’t sail until February..it made me more comfortable when we sailed in July with that policy in place.. Link to comment Share on other sites More sharing options...
Babr Posted September 23, 2021 #9 Share Posted September 23, 2021 1 hour ago, Susanb10567 said: That’s good news…I wonder if they will extend it again…we don’t sail until February..it made me more comfortable when we sailed in July with that policy in place.. It is a good policy from the passenger’s point of view. It certainly relieves a lot of the uncertainty and worry about the expense involved in testing positive before embarkation or during the cruise. On the other hand, it is expensive for the company to provide charter jets, even at a contract rate. It is a balancing act between encouraging people to cruise and returning to profitability. Link to comment Share on other sites More sharing options...
Rare Lady Arwen Posted September 23, 2021 #10 Share Posted September 23, 2021 Thank you for the update. We have two Edge cruises booked, but not until 2022. Hoping by then things will have changed and we can all travel without restrictions and with confidence. Link to comment Share on other sites More sharing options...
canderson Posted September 23, 2021 Author #11 Share Posted September 23, 2021 One bit of relief it offers is for B2B cruisers who get tossed at the turn for their 2nd (or 3rd, etc) leg due to a contact trace issue. It's one thing to quarantine aboard for a couple of days during a cruise, but quite another to discover that even after a series of negative tests, you and your suitcases will be left behind at the turn. Now the cruise costs for the additional leg(s) in such event will be reimbursed through all of 2021. Link to comment Share on other sites More sharing options...
loving goldens Posted September 23, 2021 #12 Share Posted September 23, 2021 I hope it gets extended into January also... :) It would be a great peace of mind about taking the chance of travelling only to test positive.... 1 Link to comment Share on other sites More sharing options...
jagoffee Posted September 23, 2021 #13 Share Posted September 23, 2021 I think it is a very generous policy and very much appreciated. Link to comment Share on other sites More sharing options...
Rare lv2cruisgrl Posted September 23, 2021 #14 Share Posted September 23, 2021 17 hours ago, canderson said: Many have been wondering whether Celebrity would extend the October 31 date for their COVID 19 Assistance Program. Indeed they have. It now extends to 31 December 2021 sailings. Book a Celebrity cruise that’s sailing on or before December 31, 2021 and you’ll have the following reassurance at no extra charge COVID19 ASSISTANCE PROVIDES THE FOLLOWING REASSURANCE AT NO EXTRA CHARGE: 100% cruise fare refund for you, and your Travelling Party, if any of you test positive for COVID-19 within 14 days prior to the cruise or at the boarding terminal. Pro-rated cruise fare refund for anyone who has their cruise cut short due to testing positive for COVID-19 or being suspected of having COVID-19 during the cruise. If you test positive for COVID-19 during the cruise, Celebrity Cruises will cover the costs of COVID-19 related medical treatment onboard, any required land-based quarantine, and travel home for you and your Travelling Party. Source: http://www.thecelebritycommitment.com/Return_to_Service.html Yahoo thanks for posting! Link to comment Share on other sites More sharing options...
SSAtlantic Posted September 24, 2021 #15 Share Posted September 24, 2021 I hope it is extended into 2022 as well. It is so much more difficult to decide which and what travel insurance is needed these days. I never even thought about a med evac policy or out of US medical until Covid. Still researching for our early 2022 trip. Link to comment Share on other sites More sharing options...
Babr Posted September 24, 2021 #16 Share Posted September 24, 2021 1 hour ago, SSAtlantic said: I hope it is extended into 2022 as well. It is so much more difficult to decide which and what travel insurance is needed these days. I never even thought about a med evac policy or out of US medical until Covid. Still researching for our early 2022 trip. Just so you know - medical evacuation will not fly you home just because you test positive the way Celebrity assistance does. The evacuation you get with a comprehensive policy is hospital to hospital when the nearest facility is not adequate to care for you or if you need extended care. A separate evacuation only policy is the same except you have more control in the decision making. It is unlikely that Covid would require that kind of transfer, but the coverage is good to have for any medical emergency. Your own insurance may provide some out-of-country coverage. There is a wide range of possibilities, but check that first. It will help you decide how much medical you need. Link to comment Share on other sites More sharing options...
weregoingcruising Posted September 24, 2021 #17 Share Posted September 24, 2021 Does his apply to cruises booked prior to covid? Link to comment Share on other sites More sharing options...
canderson Posted September 24, 2021 Author #18 Share Posted September 24, 2021 Yes. It covers all cruises with sail dates up to and including 31 December 2021. Link to comment Share on other sites More sharing options...
TeeRick Posted September 25, 2021 #19 Share Posted September 25, 2021 Good news and thanks Celebrity! 1 Link to comment Share on other sites More sharing options...
NCNina Posted September 25, 2021 #20 Share Posted September 25, 2021 This is great news— much appreciated, Celebrity! One question: If you test positive during your cruise and must be disembarked, how is it determined whether you must quarantine in a hotel or are able to be flown home directly? Thoughts? Link to comment Share on other sites More sharing options...
Babr Posted September 25, 2021 #21 Share Posted September 25, 2021 4 minutes ago, cmsteach said: This is great news— much appreciated, Celebrity! One question: If you test positive during your cruise and must be disembarked, how is it determined whether you must quarantine in a hotel or are able to be flown home directly? Thoughts? So far, everyone has been returned home except those cruising to or from countries that require quarantine by law before onward travel. I believe that is the case with Greece. There is a footnote in the policy about it. I read a post of at least one family required to quarantine in Spain because one of them tested positive at embarkation. That was on RCI, but they have the same assistance plan as Celebrity. Link to comment Share on other sites More sharing options...
canderson Posted September 25, 2021 Author #22 Share Posted September 25, 2021 18 minutes ago, cmsteach said: This is great news— much appreciated, Celebrity! One question: If you test positive during your cruise and must be disembarked, how is it determined whether you must quarantine in a hotel or are able to be flown home directly? Thoughts? If Celebrity can provide immediate private transportation, which they seem to have been able to do, they're managing without quarantine. In the event that for some reason you would have to return on a commercial flight, you'd probably be quarantined in that instance. Hope so, anyway. 1 Link to comment Share on other sites More sharing options...
ISABELLA Posted September 26, 2021 #23 Share Posted September 26, 2021 If someone tested positive during Caribbean cruise and will require monoclonal treatment, will Celebrity provide immediate air transport back to Florida? Or they will have treatment on board? Does anyone know? Link to comment Share on other sites More sharing options...
Babr Posted September 26, 2021 #24 Share Posted September 26, 2021 17 minutes ago, ISABELLA said: If someone tested positive during Caribbean cruise and will require monoclonal treatment, will Celebrity provide immediate air transport back to Florida? Or they will have treatment on board? Does anyone know? All the cases I’ve read about have been flown home shortly after testing positive. I’m not privy to details and don’t claim to know about every instance, but it appears that Celebrity reacts in a timely manner. I have no information about monoclonal treatment on board. Link to comment Share on other sites More sharing options...
phoenix_dream Posted September 26, 2021 #25 Share Posted September 26, 2021 Glad to see this - and hoping very much it gets extended once again into 2022. It's a difficult (and expensive) proposition for the cruise lines for sure. And of course also for passengers. And in addition for the ports of call! If Celebrity won't fly you home privately, what happens to you? Will the ports agree to quarantine and/or treat Covid patients found to be positive while sailing? I have to guess many will never agree to that. A real quandary for the cruise lines. And how many people will cancel, or not book, a cruise if that policy is no longer in place? Insurance to cover the kind of care and transport you may need in that situation can be quite expensive and may be hard to find due to exclusions for pandemics, etc.. Link to comment Share on other sites More sharing options...
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