Vaccine Attestation

[travelplus]

Got an email for my upcoming cruise station ng they want my attestation 48 hours after getting the email which I did today . I'm fully vaccinated. They are threatening to cancel my cruise if I don't fill it out. Problem is their website is having problems. They are  threatening cancellation if I can't fill out my form because of their IT issue. That's their problem as I am not IT. I'm on the phone on hold. Hope I get it resolved.

 

 

Can they just cancel my cruise due to their shoddy  IT?

 

Thoughts?

 

[vicky3vicky]

You'll probably have an incredibly long wait. I can't see how they would cancel your vaccinated cruise because of their IT issues, especially with so few people cuising now.

[Rg5220]

I received the same email and also cannot log in. Kind of comical it has to be submitted within 48 hours or risk cancellation…for a cruise that is 83 days away.  

[cruisin from vegas]

Just spoke to my PVP is a glitch that keeps happening.  They are sending these out in error months too early.    She said to check when website is back up to see if this form is even available yet

[chefchick]

I too am having the same problem with my “upcoming” cruise in February.  Got the urgent email.  When I log on to my planner, vaccination attestation is not an item on my “to do” list.  I do remember having to do this for my Miracle Alaska sailing a few months ago..why can’t they just keep this vaccination info in our planners?

 

I am traveling this week and may not have email access at all times..should I be worried if I can’t complete this task “within 48 hours” or is this truly a glitch that needs no further action at this time?  I honestly do not have 2 hours to wait on hold so I’m hoping someone here might be able to confirm?

[travelplus]

Under Manage my Cruise I only see "To Do" Online Checkin February 12,2022. Hmm seems like it was sent in error and caused  panic! Question is if a child were to get vaccinated  in December for a February Cruise and was fully vaccinated a month before the sail date how could they cacel the cruise?

I am going to ask for some OBC for this panic(:n

Edited October 11, 2021 by travelplus

[Cherries Jubilee]

I also do not have a vaccination attestation on my to do list. 
 

So now I’m going to be worried about them accidentally canceling my cruise.

[bargainsniper]

I just got the same one an hour ago for my cruise that is 128 DAYS AWAY.  MUST ATTEST WITHIN 48 hours for my cruise that is 4 MONTHS AWAY.  I have an under-12 year old traveling with us, and clearly he can't be vaccinated yet.  Their guildlines say that they are "hopeful" that ages 5-11 will be allowed to get the vaccine, but they are also saying that exemptions aren't available for that age group, so if I attest to this right now while he is unvaccinated, I guess they will automatically cancel all of us?  We were holding off until close to final payment date to see if the policy changes, or vaccines become available , we aren't going without our under-12 year old.

[1025cruise]

It's a glitch, don't worry about it.

[sunonfire]

I was able to complete the health survey on the carnival app. The website was just working.

[ledges1]

My daughter received the email for our 1/29 cruise vaccine attestation and I booked the cruise and received the cruise confirm. It took several tries but I did get in and confirmed we were all vaccinated.

[Sunshine2U]

I guess I’ll follow this and try again later. I’ve received two emails now and still no option for completing the attestation on my list of things to do. 

[richfret]

The Carnival site is now working and I completed the form.  The strange part is that after you have completed the form and you go back to the Carnival site and view the Cruise Manager, you will see the following: VIEW VACCINATION SURVEY FOR BOOKING.  It is all lined out and gives the impression it should not have been requested at this time or else it is completed and done with.  Take your pick.    

[Vicki22]

My TA called Carnival and they know the website is having issues and to try again in 24 hours.

[mac21902]

I just completed it and wasn't sure what I was supposed to do for my under 12 yo that we plan to get vaccinated once it opens up for him.

[Gypsywych]

According to John Heald on his morning Romper Room video  (at time stamp 25:00), the emails were sent out by mistake to cruises that don't leave for months.  It is safe to ignore. 

[saltshell]

Got it. Filled it out an hour ago. January cruise. Done deal.

[DPTexas]

The vaccine attestation isn't even showing on my planner or "to do" list for my Feb cruise.  I thought it was too early because for our last cruise it was closer to the sail date.  I'll check again tomorrow, but I certainly do not have the time to wait on hold for hours  especially while at work.   I sure wish those fully-vaccinated could have their status stored in their profile or somewhere.  However, I do know they have to check so this must be the easier way to have it done.  

[tangent42]

My vaccination survey  was listed as a to do on my planner even though my cruise isn't until Jan 29th, glad to get it out of the way even if the timing is glitched.

[ilovesparky13]

The attestation only applies to cruises that sail in 2021. As of now, they have not expanded it to 2022 yet. 

[pe4all]

6 hours ago, saltshell said:

Got it. Filled it out an hour ago. January cruise. Done deal.

Same here.  Was surprised to get it so early, but done and done.  If I have to fill out another when cruise gets closer will do so.  Not a biggie, imho.  

[travelplus]

Carnival needed to send a Followup email to ignore. I'm going to ask for OBC on this glitch😂 Let IT pay my drinks.

 

[tytanbri]

4 hours ago, ilovesparky13 said:

The attestation only applies to cruises that sail in 2021. As of now, they have not expanded it to 2022 yet. 

I thought all protocols, including the vaccine requirements, were continued through February. Is that not the case?

[Brkintx]

I just wish they would mail merge the Vaccine Attestation Required email with the sailing date like they do every other email they send me...  So I would not have to go through several cruises to find one with a survey item as a to-do list item...  (in my case it was a January cruise). 

 

Every time this email comes out, their website is overloaded until the rush diminishes.  (this is the fourth such email for the fourth such applicable cruise for me).  This time, I didn't even try to log right in, I just wanted a day and... no issues.

 

[Brkintx]

3 hours ago, tytanbri said:

I thought all protocols, including the vaccine requirements, were continued through February. Is that not the case?

The "To Do" list for my January 22nd, 2022 sailing certainly had a Vaccine Attestation (survey) open this morning.