BuddyR Posted Saturday at 07:01 PM #3501 Share Posted Saturday at 07:01 PM 14 minutes ago, Belfastman said: Yes the regular Internet is complimentary for everyone onboard. Thanks. We’ll be on the Journey next month for 25 nights. Is the regular really slow? Link to comment Share on other sites More sharing options...
Belfastman Posted Saturday at 07:50 PM #3502 Share Posted Saturday at 07:50 PM 48 minutes ago, BuddyR said: Thanks. We’ll be on the Journey next month for 25 nights. Is the regular really slow? Yes it is slow especially now that everyone is using it unlimited. Link to comment Share on other sites More sharing options...
norn iron Posted Saturday at 10:27 PM #3503 Share Posted Saturday at 10:27 PM 4 hours ago, Belfastman said: On Journey now the upgrade to premium Internet is $25 per day. Ouch! Are you getting off on the 24th or doing B2B? We join Journey on the 24th in Montreal. Link to comment Share on other sites More sharing options...
badtwin Posted Saturday at 11:52 PM #3504 Share Posted Saturday at 11:52 PM We too join Journey on the 24th. I have two questions for anyone on board now. 1. Do they have Franks Original hot sauce? We really do put that.....on everything. Easy enough to bring a small bottle on this trip. 2. What can you tell me about the included sparkling wine? I am not overly fussy but do prefer something on the dry side so was just wondering. We head out Saturday. A few days in Montreal and quick side trip to visit relatives in NE US.then back to board in Montreal. First Azamara. Quite excited. Link to comment Share on other sites More sharing options...
ellenw Posted Sunday at 12:06 AM #3505 Share Posted Sunday at 12:06 AM 1 hour ago, norn iron said: We join Journey on the 24th in Montreal. 11 minutes ago, badtwin said: We too join Journey on the 24th. First Azamara. Quite excited. We board the Journey on the 24th in Montreal. Our first Azamara cruise as well. See you then! Link to comment Share on other sites More sharing options...
Grandma Cruising Posted Sunday at 06:44 AM #3506 Share Posted Sunday at 06:44 AM Dry sparkling wine is usually a prosecco Link to comment Share on other sites More sharing options...
Belfastman Posted Sunday at 12:26 PM #3507 Share Posted Sunday at 12:26 PM 13 hours ago, norn iron said: Ouch! Are you getting off on the 24th or doing B2B? We join Journey on the 24th in Montreal. Unfortunately we get off in Montreal. Link to comment Share on other sites More sharing options...
Ithikan Posted Sunday at 03:50 PM #3508 Share Posted Sunday at 03:50 PM On Journey now, and regarding the $25/day upgrade for high speed wifi - Guest Relations told me they're "trying it out" for this and their 2 subsequent voyages. Stay tuned for how this experiment unfolds... 2 Link to comment Share on other sites More sharing options...
Rare travelberlin Posted Sunday at 04:15 PM #3509 Share Posted Sunday at 04:15 PM (edited) 26 minutes ago, Ithikan said: On Journey now, and regarding the $25/day upgrade for high speed wifi - Guest Relations told me they're "trying it out" for this and their 2 subsequent voyages. Stay tuned for how this experiment unfolds... I find US 25 per day for an upgrade extremely expensive. First nowadays Internet is not a luxury item but a necessity. Second, it is very difficult to motivate guests to book longer itineraries on ships in which the internet is miserable and if you want to have a better access you are supposed to pay those ridiculous prices. Third, a premium line shall be able to provide a good and secure access at no additional cost to all passengers. The times in which, we would follow the crew members to an Internet cafe in the port of call are gone. I hope Azamara does not increase its “a la carte” offers. Meaning better wine if you pay more. Better internet if you pay more…. Edited Sunday at 04:17 PM by travelberlin 6 Link to comment Share on other sites More sharing options...
wjfan417 Posted Sunday at 04:54 PM #3510 Share Posted Sunday at 04:54 PM 1 hour ago, Ithikan said: On Journey now, and regarding the $25/day upgrade for high speed wifi - Guest Relations told me they're "trying it out" for this and their 2 subsequent voyages. Stay tuned for how this experiment unfolds... Does the loyalty discount apply to the $25 per day charge? 1 Link to comment Share on other sites More sharing options...
DS Posted Sunday at 05:30 PM #3511 Share Posted Sunday at 05:30 PM 34 minutes ago, wjfan417 said: Does the loyalty discount apply to the $25 per day charge? and is the basic internet free? The $25 is about what the basic (7) + upgrade(19) cost before... 2 Link to comment Share on other sites More sharing options...
Grandma Cruising Posted Sunday at 06:37 PM #3512 Share Posted Sunday at 06:37 PM 1 hour ago, DS said: and is the basic internet free? The $25 is about what the basic (7) + upgrade(19) cost before... Already stated that the basic Wifi is free Link to comment Share on other sites More sharing options...
Ithikan Posted Sunday at 07:35 PM #3513 Share Posted Sunday at 07:35 PM 2 hours ago, wjfan417 said: Does the loyalty discount apply to the $25 per day charge? Yes, we received our loyalty discount. Our Discoverer level brought it down to $21.25/day. Whoopee. 3 Link to comment Share on other sites More sharing options...
Laganlady02 Posted Sunday at 07:51 PM #3514 Share Posted Sunday at 07:51 PM 14 minutes ago, Ithikan said: Yes, we received our loyalty discount. Our Discoverer level brought it down to $21.25/day. Whoopee. What loyalty discount is this? Link to comment Share on other sites More sharing options...
excitedofharpenden Posted Sunday at 08:16 PM #3515 Share Posted Sunday at 08:16 PM 3 hours ago, travelberlin said: I find US 25 per day for an upgrade extremely expensive. First nowadays Internet is not a luxury item but a necessity. Second, it is very difficult to motivate guests to book longer itineraries on ships in which the internet is miserable and if you want to have a better access you are supposed to pay those ridiculous prices. Third, a premium line shall be able to provide a good and secure access at no additional cost to all passengers. The times in which, we would follow the crew members to an Internet cafe in the port of call are gone. I hope Azamara does not increase its “a la carte” offers. Meaning better wine if you pay more. Better internet if you pay more…. I think the key is it's an upgrade. If you offer standard speed to everyone then this will put pressure on the whole system and slow it right down. So they offer the upgrade at a cost that not many will take up. I hope! If I pay for an upgrade I don't want it hampered by a lot of people taking it up. It would be a big price hike from the $7.95 per day it was last trip,but at least they are now talking of a loyalty discount for it. Phil 1 Link to comment Share on other sites More sharing options...
aussie travel bird Posted Monday at 06:32 AM #3516 Share Posted Monday at 06:32 AM (edited) 10 hours ago, excitedofharpenden said: I think the key is it's an upgrade. If you offer standard speed to everyone then this will put pressure on the whole system and slow it right down. So they offer the upgrade at a cost that not many will take up. I hope! If I pay for an upgrade I don't want it hampered by a lot of people taking it up. It would be a big price hike from the $7.95 per day it was last trip,but at least they are now talking of a loyalty discount for it. Phil It will be interesting to see what they do with the upgrade costs for platinum members. We’re on 24/10 and 8/11 sone guess we’ll find out. Hope you’re well. Regards Jenny. ps have received emails still selling basic internet packages for this cruises. Edited Monday at 06:33 AM by aussie travel bird 1 Link to comment Share on other sites More sharing options...
excitedofharpenden Posted Monday at 08:15 AM #3517 Share Posted Monday at 08:15 AM 1 hour ago, aussie travel bird said: It will be interesting to see what they do with the upgrade costs for platinum members. We’re on 24/10 and 8/11 sone guess we’ll find out. Hope you’re well. Regards Jenny. ps have received emails still selling basic internet packages for this cruises. Have fun and report back what happened. All the best to you and Neil. Phil 2 1 Link to comment Share on other sites More sharing options...
Whitby100 Posted Monday at 02:09 PM #3518 Share Posted Monday at 02:09 PM I hope you don’t mind what seems like a repeat inquiry, but I’m trying to sort out the state of the internet offerings onboard currently. I am boarding Journey Nov 8 to cruise the Caribbean. Am I correct that free wifi will be available, although this will be the second rate service? As Aussiebird mentioned, we have received an email selling internet packages available for the trip. It included purchasing the regular wifi. As Explorer loyalty members we have historically received 60 minutes free. This is all we have ever needed. We like to disconnect and when in US ports (which for this upcoming cruise will happen a few times) we have data with our mobile plan. I am enquiring as I wonder if they are substituting another loyalty perk - perhaps 60 minutes on the upgraded service? Also our sister-in-law will be joining us on her first AZ cruise (first cruise ever in fact).. She is an online gal and we have warned her of expensive and spotty internet. I would like to represent the current internet status accurately to her. If there’s anyone onboard who would like to check and update I’d appreciate it. Link to comment Share on other sites More sharing options...
GoSeeDo2 Posted Monday at 02:57 PM #3519 Share Posted Monday at 02:57 PM We are onboard the Quest right now the Oct 10th-19th sailing. The “free” wifi is terrible and paid for $10/day is even worse. It seems like the only time that you can get online is when everyone is either off the ship or middle of the night. Just now went to ask why it is so bad, they got rid of Starlink. Starlink worked great, this is unusable, don’t waste your money on the upgrade for the “fast” internet. Dial-up would be faster. Huge step backwards. 1 3 Link to comment Share on other sites More sharing options...
Belfastman Posted Monday at 03:02 PM #3520 Share Posted Monday at 03:02 PM (edited) Spoke to management on Journey today and found out that the new wifi system are bring trialled on two ships Quest and Journey for a couple of months. Discount is being offered to Az Circle members at the same percent discount as you would get for the ultimate drinks package.(5% - 25%). They are taking feedback. Edited Monday at 03:03 PM by Belfastman 2 2 Link to comment Share on other sites More sharing options...
sczcardfan Posted Monday at 04:28 PM #3521 Share Posted Monday at 04:28 PM Wondering how this is going to work for people who already bought an internet package. I did not (at the time when they were offering the 20% discount my loyalty discount was larger), but I have friends on my upcoming cruise who did. If they are making it free, I hope/assume they will be cancelling that purchase and refunding, but wondering if they will have to visit guest relations to get that fixed. Link to comment Share on other sites More sharing options...
fruitmachine Posted Monday at 05:57 PM #3522 Share Posted Monday at 05:57 PM (edited) 1 hour ago, sczcardfan said: Wondering how this is going to work for people who already bought an internet package. I did not (at the time when they were offering the 20% discount my loyalty discount was larger), but I have friends on my upcoming cruise who did. If they are making it free, I hope/assume they will be cancelling that purchase and refunding, but wondering if they will have to visit guest relations to get that fixed. ... and the same wonder for those that selected it (rather than the Premium Beverage Package) in the current offer. Edited Monday at 06:05 PM by fruitmachine 1 Link to comment Share on other sites More sharing options...
java spot Posted Monday at 09:58 PM #3523 Share Posted Monday at 09:58 PM Not to mention all of the bundled packages that offer free wifi! 1 Link to comment Share on other sites More sharing options...
Rare travelberlin Posted Monday at 10:38 PM #3524 Share Posted Monday at 10:38 PM (edited) 7 hours ago, GoSeeDo2 said: We are onboard the Quest right now the Oct 10th-19th sailing. The “free” wifi is terrible and paid for $10/day is even worse. It seems like the only time that you can get online is when everyone is either off the ship or middle of the night. Just now went to ask why it is so bad, they got rid of Starlink. Starlink worked great, this is unusable, don’t waste your money on the upgrade for the “fast” internet. Dial-up would be faster. Huge step backwards. What? They got rid of Starlink? Why? Starlink used to work great. Now as a discoverer plus we were supposed to get 75% off on the unlimited internet package. Is this benefit no longer existant? I hope this is not the case. Azamara Circle Internet & Laundry Benefits: LOYALTY TIER FREE MINUTES UNLIMITED PACKAGE REDEMPTION VALUE LAUNDRY Discoverer Platinum 150 100% off 1 bag; per 7 days; per stateroom Discoverer Plus 120 75% off 1 bag; per 7 days; per stateroom Discoverer 90 50% off 1 bag; per 7 days; per stateroom Explorer 60 35% off 1 bag; per 7 days; per stateroom Adventurer 30 20% off - Edited Monday at 10:39 PM by travelberlin 2 Link to comment Share on other sites More sharing options...
Belfastman Posted Tuesday at 02:53 AM #3525 Share Posted Tuesday at 02:53 AM 4 hours ago, travelberlin said: What? They got rid of Starlink? Why? Starlink used to work great. Now as a discoverer plus we were supposed to get 75% off on the unlimited internet package. Is this benefit no longer existant? I hope this is not the case. Azamara Circle Internet & Laundry Benefits: LOYALTY TIER FREE MINUTES UNLIMITED PACKAGE REDEMPTION VALUE LAUNDRY Discoverer Platinum 150 100% off 1 bag; per 7 days; per stateroom Discoverer Plus 120 75% off 1 bag; per 7 days; per stateroom Discoverer 90 50% off 1 bag; per 7 days; per stateroom Explorer 60 35% off 1 bag; per 7 days; per stateroom Adventurer 30 20% off - Yes unfortunately this is the case but presently it is only a trial. 1 Link to comment Share on other sites More sharing options...
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