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the 30 day rule

jonthomas

By jonthomas,
in Oceania Cruises

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jonthomas

jonthomas

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Again, we purchased 3 future cruse certificates on board and were told, we dont have to use them. Instead use the rule that before the 30 days are up after a cruise, you can get the same benefits as booking on board. I need to find this in writing as no one on O seems to  know their policies. Guess I will tell them to contact one of their ships.

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Jancruz

Jancruz

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I just am checking with head of reservations..as far as I know the 30 day rule is completely different..never heard of this one..how can you get $100 OBC on a trip you are no longer on??? 

Jancruz1

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Jancruz

Jancruz

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You are not in the twilight zone you have been told something that has not been ok'd by upper management at this time..maybe it will be but no one you can talk to can tell you anything..

Jancruz1

25 minutes ago, jonthomas said:

Just sent off a request to the Contact us. Will see what they send back. 

 

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mauibabes Holiday Sharing Rare

mauibabes

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I understand that 30 day offer is applicable before we sail AND after. You should have gotten a communication from Oceania and we heard the same offer before we disembarked or perhaps after we got home in mid March. The $100 in SBC would be applied to the future cruise booked. 
 

Oceania always sends follow up emails to the guests as well as their TA’s as an incentive. 
As said a million times before, use a good Connoisseur Club Member TA, it costs you nothing but can pay MAJOR DIVIDENDS.  

Also, if you are enjoying Oceania and booking future cruises or multiple FC’s, IMHO YOU SHOULD DROP $2k and purchase 100 shares of NCLH just to maximize available SBC.  We were on consecutive 20 and 26 day cruises and received $250 in SBC on both cruises as they were two separate bookings, not a GV. 🤪👍💵💰

Ciao,

Mauibabes 

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jonthomas

jonthomas

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here it is...

 

Oceania Cruises just announced that as part of the line’s fleet enhancement program, OceaniaNEXT, passengers will benefit from new policies and programmes.

“As OceaniaNEXT continues to evolve, travellers and travel agent partners will see we are innovating and enhancing all aspects of the Oceania Cruises experience, in ways both large and small, yet always meaningful and impactful,” stated Executive Vice President of Oceania Cruises, James Rodriguez.

The perks include:

Shipboard credit policy change

Oceania guests can now use onboard credit prior to cruising, for example to pay for tours, drinks packages, culinary classes and speciality dining at La Reserve and Privee.

This change will start to impact passengers sailing on or after May 19th 2019.

Pre-cruise savings programme

The luxury line has made the decision to extend its onboard booking incentives; the perks will now kick in when booking 30 days before your cruise departs.

Oceania offers future cruise booking savings and incentives for guests that book their next voyage on board, or within 30 days of returning home.

The line is innovating once again by extending these benefits to guests for the 30-day period prior to departure.

Travellers that have already chosen their next Oceania experience have the option to reserve it prior to departure and receive the exclusive savings and Best Price Guarantee in advance.

Luggage valet

Oceania has partnered with Luggage Forward to treat guests to baggage transportation from their home to their ship of choice in more than 150 ports of call.

This means passengers no longer need to carry and check bags so can say goodbye to the hassle of potentially lost luggage or moving heavy suitcases.

Guests should notice that pricing varies by destination and type of bag shipped.

Oceania unveiled the OceaniaNEXT initiative in August 2018 with the reveal of a $100-million refurbishment of its four oldest and smallest ships.

Insignia will be the first ship to get a makeover in time for the December and future phases of OceaniaNEXT will touch on dining and destinations.

 

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Jancruz

Jancruz

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12 minutes ago, jonthomas said:

here it is...

 

Oceania Cruises just announced that as part of the line’s fleet enhancement program, OceaniaNEXT, passengers will benefit from new policies and programmes.

“As OceaniaNEXT continues to evolve, travellers and travel agent partners will see we are innovating and enhancing all aspects of the Oceania Cruises experience, in ways both large and small, yet always meaningful and impactful,” stated Executive Vice President of Oceania Cruises, James Rodriguez.

The perks include:

Shipboard credit policy change

Oceania guests can now use onboard credit prior to cruising, for example to pay for tours, drinks packages, culinary classes and speciality dining at La Reserve and Privee.

This change will start to impact passengers sailing on or after May 19th 2019.

Pre-cruise savings programme

The luxury line has made the decision to extend its onboard booking incentives; the perks will now kick in when booking 30 days before your cruise departs.

Oceania offers future cruise booking savings and incentives for guests that book their next voyage on board, or within 30 days of returning home.

The line is innovating once again by extending these benefits to guests for the 30-day period prior to departure.

Travellers that have already chosen their next Oceania experience have the option to reserve it prior to departure and receive the exclusive savings and Best Price Guarantee in advance.

Luggage valet

Oceania has partnered with Luggage Forward to treat guests to baggage transportation from their home to their ship of choice in more than 150 ports of call.

This means passengers no longer need to carry and check bags so can say goodbye to the hassle of potentially lost luggage or moving heavy suitcases.

Guests should notice that pricing varies by destination and type of bag shipped.

Oceania unveiled the OceaniaNEXT initiative in August 2018 with the reveal of a $100-million refurbishment of its four oldest and smallest ships.

Insignia will be the first ship to get a makeover in time for the December and future phases of OceaniaNEXT will touch on dining and destinations.

 

Who signed this???

Jancruz1

I just wrote Frank JR to check

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jonthomas

jonthomas

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This was instituted before he left.

 

Next time you are on an O ship, please check out this perk. 

 

We were advised by a very experienced agent, who did the presentations aboard the ship. She certainly knows all her rules. 

 

I am trying to find all the Info on OceaniaNEXT new policies and changes. 

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jonthomas

jonthomas

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I am researching , Norwegian Cruise Lines Holdings Ltd, Press releases for OceaniaNEXT enhancements.

 

I shouldnt have to do this. O reservations should be able to easily be in touch with any sales rep on the ships to find out what they are telling their clients. 

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Jancruz

Jancruz

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2 minutes ago, jonthomas said:

Thanks Jan. I am just surprised that no one seems to know about it. In any case maybe something good with come out of all this searching I am doing and others can benefit from it. 

I am not going to say another word because I want to know exactly what we are dealing with this email is three years old and there is no Oceania Next anymore so I do believe you were given bad information.

But lets wait and hear it from Frank or Howard..tomorrow..so no more speculation..from me

Jancruz1

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jonthomas

jonthomas

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I found it...hope it can help others...

 

OCEANIA CRUISES UNVEILS NEW GUEST EXPERIENCE ENHANCEMENTS - More Convenient Ways to Plan, Save, Spend, and Travel are part of OceaniaNEXT

PR-092818-OCINEXT.jpg

Miami, FL, September 28, 2018 - Oceania Cruises, the world's leading culinary- and destination-focused cruise line unveiled a suite of new guest service enhancements as part of the line's OceaniaNEXT initiative.

“As OceaniaNEXT continues to evolve, travelers and travel agent partners will see we are innovating and enhancing all aspects of the Oceania Cruises experience, in ways both large and small, yet always meaningful and impactful,” stated James Rodriguez, Executive Vice President of Oceania Cruises.

Shipboard Credit Can Now Be Utilized Prior To Departure

Guests and their travel agents can now utilize shipboard credit prior to departure to purchase sought-after shore excursions and land tours, onboard beverage packages, culinary classes, and dining experiences at La Reserve and Privée. Credit can be used for voyages departing on or after May 19, 2019 via the “Already Booked” section of OceaniaCruises.com, the Travel Agent Center, or by calling Passenger Services at 855-623-2642.

Re-Designed OceaniaCruises.com Homepage

The OceaniaCruises.com homepage has been re-designed with new, intuitive navigation to make planning and managing your Oceania Cruises experience easier than ever. The new navigation is grouped into four tabs at the top of the page site consumers and agents can access information conveniently. The four tabs include:

“Plan Your Cruise” makes it easier than ever to find a cruise or destination, view specialty cruises, and see air and hotel programs at a glance.

“Explore Ashore” delves into the unique aspects of the destinations, shore excursions, land tours, and the line’s hallmark Culinary Discovery Tours.

“Onboard Experiences” maps out the nuances and facets of the lines’ six ships, The Finest Cuisine at Sea, enrichment and wellness for the mind, body and soul.

“Ultimate Value” showcases included amenities, special offers, excursion and beverage packages, travel protection and more.

The line’s dedicated Travel Agent Center also features a host of updates to the marketing tools, tips and training, and travel advisor benefits sections.

Additional updates to OceaniaCruises.com and the Travel Agent Center will be rolled out in 2019.

New Pre Cruise Savings Program

Oceania Cruises has long offered the best future cruise booking savings and incentives for guests that book their next Oceania Cruises voyage on board, or within 30 days of returning home. Oceania Cruises is innovating once again by extending these benefits to guests and travel agent partners for the 30-day period PRIOR to departure. Travelers that have already chosen their next Oceania Cruises experience may reserve it prior to departure and receive the exclusive savings and Best Price Guarantee in advance. Travelers benefit from optimal choice and savings while agents reap the rewards of repeat bookings that are automatically credited back to their agency.

Luggage Valet Service

Oceania Cruises is proud to partner with Luggage Forward®, the specialty service offering travelers the option to have any additional baggage or equipment shipped from their doorstep directly to any Oceania Cruises voyage and then back again. It allows for ultimate relaxation by avoiding the inconvenience of carrying, checking and claiming luggage and even going through Customs.

Service is available to and from more than 150 ports of call. Visit Oceania Cruises' Luggage Valet service by Luggage Forward® for specific pricing and service locations.

For more information about Oceania Cruises, call 855-OCEANIA (855-623-2642) or contact a professional travel agent.

About OceaniaNEXT

OceaniaNEXT is a sweeping array of dramatic enhancements so transformational, they are inspirational. The Regatta-Class re-inspiration is the first in a line of exciting announcements and enhancements to come in 2018, 2019, and beyond. This ambitious brand initiative will elevate every facet of the Oceania Cruises guest experience to new levels. From thoughtfully crafted new dining experiences and reimagined menus to the dramatic re-inspiration of the iconic Regatta-Class ships, guests will savor The Finest Cuisine at Sea, be pampered aboard intimate and luxurious ships, and be enriched through in-depth destination exploration.

About Oceania Cruises
Celebrating its 15th anniversary in 2018, Oceania Cruises is the world's leading culinary- and destination-focused cruise line. The line's six intimate and luxurious ships which carry only 684 or 1,250 guests offer an unrivaled vacation experience featuring the finest cuisine at sea and destination-rich itineraries that span the globe. Expertly crafted voyages aboard designer-inspired, intimate ships call on more than 450 ports across Europe, Alaska, Asia, Africa, Australia, New Zealand, New England-Canada, Bermuda, the Caribbean, Panama Canal, Tahiti and the South Pacific and epic Around The World Voyages that range from 180 to 200 days.

CONTACT: (For Media Professionals Only)

Alyssa Almeida
NJF Public Relations
212-219-7560
AAlmeida@NJFPR.com

 

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