robthens Posted April 18, 2022 #1 Share Posted April 18, 2022 After several attempts, I finally have my shareholder benefit credit to my account on the upcoming cruise. Steps to success: --- scanned copy of shareholder statement and Carnival shareholder benefit request form --- attached it in a PDF file & emailed to Princessl @ 'shareholderbenefit@princesscruises.com' Things that didn't work - faxing(2times) - emailing to sbpci@princesscruises.com - calling Princess @ corporate shareholder extension # I hope this will help! 3 1 Link to comment Share on other sites More sharing options...
Rare startedwithamouse Posted April 18, 2022 #2 Share Posted April 18, 2022 How long did you give them before resubmitting? Link to comment Share on other sites More sharing options...
Potstech Posted April 19, 2022 #3 Share Posted April 19, 2022 I always fax it and give them a week. Then fax again stating that it is a second fax. That usually does it. Link to comment Share on other sites More sharing options...
riffatsea Posted April 19, 2022 #4 Share Posted April 19, 2022 (edited) I have never needed a special form I just fax the shareholder statement with a cover letter I include my email and within 10 days I get a confirmation statement from Princess Edited April 19, 2022 by riffatsea 1 Link to comment Share on other sites More sharing options...
cruisingrob21 Posted April 19, 2022 #5 Share Posted April 19, 2022 I assume you included the following as well per the instructions? https://www.carnivalcorp.com/static-files/50351a91-4dc0-4f6b-bfec-684647e6129f your complete legal name, reservation/booking number, ship sailing date, along with proof of ownership of Carnival Corporation or Carnival plc shares I usually have to send all that info above in an email that I update each time I send. Basically its become a form letter for me where I just update the booking number, ship, and sailing date. They are behind - give them 2 weeks now. That's how long mine took which was sent in early April. 1 Link to comment Share on other sites More sharing options...
Cuedon Posted April 19, 2022 #6 Share Posted April 19, 2022 (edited) My last 7 shareholder benefits were emailed about 20-60 days before sailing date, and of them: 1 was responded to within 7 days. 2 were responded between 20-40 days. 2 were responded to after 40 days and within 7 days of a second email (sent as a reply to the generic email you get back), and before sailing. 1 had to be dealt with on board (supplying a brokerage statement and copy of email sent >30 days before booking), with it added on the second business day after asking the service desk about it. 1 of them, sent 20 days from sailing, got no reply, and there was no word back by disembarkation time when I requested it from onboard, and thus forfeited. Since I requested it past the official deadline, I let the matter drop. Edited April 19, 2022 by Cuedon 1 Link to comment Share on other sites More sharing options...
caribill Posted April 19, 2022 #7 Share Posted April 19, 2022 9 hours ago, robthens said: --- attached it in a PDF file & emailed to Princessl @ 'shareholderbenefit@princesscruises.com' My result with that address: ----- The following addresses had permanent fatal errors ----- <shareholderbenefit@princesscruises.com> (reason: 550 5.1.1 <shareholderbenefit@princesscruises.com>: Recipient address rejected: User unknown in virtual alias table 1 Link to comment Share on other sites More sharing options...
GloriaF Posted April 19, 2022 #8 Share Posted April 19, 2022 I've been checking daily for my shareholder benefit OBC to be posted - been more than 2 weeks, unfortunately did not make note of date sent. Can someone please post the telephone number and extension to check on the shareholder benefit? Thanks! Link to comment Share on other sites More sharing options...
victoriaj Posted April 19, 2022 #9 Share Posted April 19, 2022 email sbpcl@princesscruises.com put your last name and booking # in subject line phone is useless IMO Link to comment Share on other sites More sharing options...
Rare Ken the cruiser Posted April 19, 2022 #10 Share Posted April 19, 2022 We were also told by the SHB folks when we called them awhile back to put our booking number somewhere in the subject line. It helps them find your email if you call later on to check on the status. 1 Link to comment Share on other sites More sharing options...
caribill Posted April 19, 2022 #11 Share Posted April 19, 2022 17 hours ago, robthens said: Things that didn't work - faxing(2times) - emailing to sbpci@princesscruises.com - calling Princess @ corporate shareholder extension # That would not work. It needs to be sbpcl not sbpci Link to comment Share on other sites More sharing options...
caribill Posted April 19, 2022 #12 Share Posted April 19, 2022 1 hour ago, GloriaF said: I've been checking daily for my shareholder benefit OBC to be posted - been more than 2 weeks, unfortunately did not make note of date sent. Can someone please post the telephone number and extension to check on the shareholder benefit? Thanks! Extension number listed in the annual report no longer works. 800-872-6779 ext 30317 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now