Bad1987 Posted June 20, 2022 #1 Share Posted June 20, 2022 Does anyone know if they offer a 4 star mariner discount in the main dining room for upcharge items? Lobster/Shrimp Link to comment Share on other sites More sharing options...
Florida_gal_50 Posted June 20, 2022 #2 Share Posted June 20, 2022 (edited) Nope. They used to in specialty restaurants now that’s gone too. Edited June 20, 2022 by Florida_gal_50 1 Link to comment Share on other sites More sharing options...
sandiego1 Posted June 20, 2022 #3 Share Posted June 20, 2022 1 hour ago, Florida_gal_50 said: Nope. They used to in specialty restaurants now that’s gone too. Do you mean HAL no longer offers the discount to dine in Pinnacle or Canaletto for 3-5star Mariners? That was a good benefit Link to comment Share on other sites More sharing options...
oakridger Posted June 20, 2022 #4 Share Posted June 20, 2022 The Mariner discount applies to the main dinner charge only. Apparently if you order an "add on cost" item, such as lobster the discount doesn't apply. I have no first hand experience but that is what has been reported on CC by others. Nickle....dime...... 2 Link to comment Share on other sites More sharing options...
USN59-79 Posted June 20, 2022 #5 Share Posted June 20, 2022 I'm confused. Either what @Florida_gal_50 said or what @oakridger said is correct - they can't both be. Ray Link to comment Share on other sites More sharing options...
Rare Crew News Posted June 20, 2022 #6 Share Posted June 20, 2022 I asked this question on the Zuiderdam in April and was told by my MDR waiter that I would receive my 5* Mariner discount on surcharge items. I did not take advantage of it so I cannot confirm the discount. Since this discount is not expressly stated in the Mariner Society FAQs, each ship may be applying it's own interpretation. 1 Link to comment Share on other sites More sharing options...
oakridger Posted June 20, 2022 #7 Share Posted June 20, 2022 4 hours ago, USN59-79 said: I'm confused. Either what @Florida_gal_50 said or what @oakridger said is correct - they can't both be. Ray I read Florida gal's comment in post #2 above to mean that mariners did not get a discount on upcharge items in either the MDR or Specialty restaurants. People do still get Mariner discount on the specialty restaurant dinner charges. I thought we were saying the same thing! I was answering @sandiego1 because I thought they took Florida gal to mean that there was no Mariner discount for the Specialty restaurants at all! 6 hours ago, sandiego1 said: Do you mean HAL no longer offers the discount to dine in Pinnacle or Canaletto for 3-5star Mariners? That was a good benefit ' Anyway, maybe it all got lost in translation!! 😬 @Crew News could very well be right that the upcharge discount varies from ship to ship. HAL is not very consistent!!!! ~Nancy 1 Link to comment Share on other sites More sharing options...
Florida_gal_50 Posted June 20, 2022 #8 Share Posted June 20, 2022 1 hour ago, oakridger said: I read Florida gal's comment in post #2 above to mean that mariners did not get a discount on upcharge items in either the MDR or Specialty restaurants. People do still get Mariner discount on the specialty restaurant dinner charges. I thought we were saying the same thing! I was answering @sandiego1 because I thought they took Florida gal to mean that there was no Mariner discount for the Specialty restaurants at all! ' Anyway, maybe it all got lost in translation!! 😬 @Crew News could very well be right that the upcharge discount varies from ship to ship. HAL is not very consistent!!!! ~Nancy Yes I answered the question that was asked by the op. I’m not sure why anyone would think I was talking about the regular Mariners discount at specialty restaurants. As you understood I was replying about the UPCHARGE items. I had the lobster in the tamarind on the koningsdam in March. I had assumed I would get the Mariners discount on that. When I didn’t I asked and was told it was no longer applicable. I had received the discount in November. Whether that was only the koningsdam I can’t speak to that. I can only go by what I experienced and heard. It would be nice if hal would be consistent. 2 Link to comment Share on other sites More sharing options...
Florida_gal_50 Posted June 20, 2022 #9 Share Posted June 20, 2022 6 hours ago, USN59-79 said: I'm confused. Either what @Florida_gal_50 said or what @oakridger said is correct - they can't both be. Ray We both said exactly the same thing? Either that or it’s too early. Link to comment Share on other sites More sharing options...
Florida_gal_50 Posted June 20, 2022 #10 Share Posted June 20, 2022 3 hours ago, Crew News said: I asked this question on the Zuiderdam in April and was told by my MDR waiter that I would receive my 5* Mariner discount on surcharge items. I did not take advantage of it so I cannot confirm the discount. Since this discount is not expressly stated in the Mariner Society FAQs, each ship may be applying it's own interpretation. This is equally odd. It was my understanding that you would never receive that discount in the mdr, only specialty restaurants. I have never ordered an upcharge item in the mdr because it doesn’t appeal to me. 1 Link to comment Share on other sites More sharing options...
CruiserBruce Posted June 20, 2022 #11 Share Posted June 20, 2022 On KDam in March we got the discount on upcharge items. 1 Link to comment Share on other sites More sharing options...
northernphoenix Posted June 20, 2022 #12 Share Posted June 20, 2022 We had reserved and paid for Rudi and Tamarind in advance. We are three star …is the discount applied as a credit to or onboard account? Link to comment Share on other sites More sharing options...
Lido - Lanai Posted June 20, 2022 #13 Share Posted June 20, 2022 34 minutes ago, northernphoenix said: We had reserved and paid for Rudi and Tamarind in advance. We are three star …is the discount applied as a credit to or onboard account? Yes... you probably will see a credit for the prepaid amount and a debit for the discounted amount (sometimes after the evening of the dinner). 2 Link to comment Share on other sites More sharing options...
Rare kazu Posted June 20, 2022 #14 Share Posted June 20, 2022 53 minutes ago, northernphoenix said: We had reserved and paid for Rudi and Tamarind in advance. We are three star …is the discount applied as a credit to or onboard account? 17 minutes ago, Lido - Lanai said: Yes... you probably will see a credit for the prepaid amount and a debit for the discounted amount (sometimes after the evening of the dinner). I’ve always seen the Mariner discount simply posted as OBC with the words “loyalty” next to the credit. 5 Link to comment Share on other sites More sharing options...
Florida_gal_50 Posted June 20, 2022 #15 Share Posted June 20, 2022 5 hours ago, CruiserBruce said: On KDam in March we got the discount on upcharge items. Nice, I specifically asked why I didn't get it and was told it was no longer available. It "should" have happened automatically but didn't. I don't know why I'm surprised given all the accounting errors on my billing. What restaurant did you receive the discount at and what on? My was lobster in the tamarind as I had mentioned. Thanks. Link to comment Share on other sites More sharing options...
Florida_gal_50 Posted June 20, 2022 #16 Share Posted June 20, 2022 3 hours ago, northernphoenix said: We had reserved and paid for Rudi and Tamarind in advance. We are three star …is the discount applied as a credit to or onboard account? But the op is not talking about that. They are talking about the upcharge items. I did get the mariners discount after fighting tooth and nail for it. Link to comment Share on other sites More sharing options...
CruiserBruce Posted June 20, 2022 #17 Share Posted June 20, 2022 1 hour ago, Florida_gal_50 said: Nice, I specifically asked why I didn't get it and was told it was no longer available. It "should" have happened automatically but didn't. I don't know why I'm surprised given all the accounting errors on my billing. What restaurant did you receive the discount at and what on? My was lobster in the tamarind as I had mentioned. Thanks. Pinnacle crab cakes. Link to comment Share on other sites More sharing options...
Rare Hlitner Posted June 20, 2022 #18 Share Posted June 20, 2022 19 hours ago, Bad1987 said: Does anyone know if they offer a 4 star mariner discount in the main dining room for upcharge items? Lobster/Shrimp LOL! I imagine it won't be long before they add an additional surcharge for 4 and 5* Mariners as a "thanks" for their loyalty. Hnak 1 1 Link to comment Share on other sites More sharing options...
Florida_gal_50 Posted June 20, 2022 #19 Share Posted June 20, 2022 2 hours ago, CruiserBruce said: Pinnacle crab cakes. So you got them in the mdr? They definitely aren’t an up charge item in the pinnacle. How much would they even charge? I think I’m going to email the Mariners society because that’s super annoying to be told it doesn’t apply if it does. Thanks for the information. Link to comment Share on other sites More sharing options...
Florida_gal_50 Posted June 20, 2022 #20 Share Posted June 20, 2022 I’ve emailed the Mariners society. Hopefully they’ll get back to me sooner than later. @zgscldid you say that you are no longer getting the discount on the up charge items or am I just thinking that? Thanks. Link to comment Share on other sites More sharing options...
lstrong Posted June 20, 2022 #21 Share Posted June 20, 2022 What is the mariner’s society email? I was on hold an hour wanting to get a new PCC assigned because my old one has left HAL. Finally gave up:( Link to comment Share on other sites More sharing options...
Lido - Lanai Posted June 20, 2022 #22 Share Posted June 20, 2022 36 minutes ago, lstrong said: What is the mariner’s society email? I was on hold an hour wanting to get a new PCC assigned because my old one has left HAL. Finally gave up:( You might try: GuestRelations@hollandamerica.com Link to comment Share on other sites More sharing options...
Florida_gal_50 Posted June 21, 2022 #23 Share Posted June 21, 2022 59 minutes ago, lstrong said: What is the mariner’s society email? I was on hold an hour wanting to get a new PCC assigned because my old one has left HAL. Finally gave up:( Mariner_society@hollandamerica.com That said I’m not sure they can help with your query even though others have suggested they can. The guest relations might be better that someone suggested. That one is super slow to respond in my experience. Good luck. Link to comment Share on other sites More sharing options...
crystalspin Posted June 26, 2022 #24 Share Posted June 26, 2022 On 6/20/2022 at 4:59 PM, lstrong said: What is the mariner’s society email? I was on hold an hour wanting to get a new PCC assigned because my old one has left HAL. Finally gave up:( When my PCC left HAL in 2020, I was assigned to another without asking -- happily it was one that had helped me in the past when PCC#1 had been on vacation. If you have any personal communication from HAL, the name will be in the header. If you don't, you could call 1-800-355-3017 (the PCC line) and just stay on the line (when it says to enter the extension) or if it asks, key the number to reach "someone". There is a back-up person to talk to. You can supply your name and/or Mariner number and ask them to look up if you have an assigned PCC, and if not ask that person to forward you to someone who can rectify the situation! Link to comment Share on other sites More sharing options...
Mr.Ed 2 Posted June 27, 2022 #25 Share Posted June 27, 2022 I'm three star member,And this is the first I've heard of up charges, I think it's time to quit cruising$15.50 a day , no laundry services, paying for food What next charges to being my luggage to my room. I'm done.. Link to comment Share on other sites More sharing options...
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