Rare jkbec101 Posted August 4, 2022 #1 Share Posted August 4, 2022 I have read on here that if you're a Haven guest, you should expect luggage tags to be mailed to you along with a letter from the concierge about the Haven. I have also read that the tags and letter come about 60 days out. We upgraded to the Haven 2 room family suite at roughly the 65 day mark. I'm wondering if we missed some internal cutoff or if I should still force my kids to go check the mail daily? Link to comment Share on other sites More sharing options...
david_sobe Posted August 4, 2022 #2 Share Posted August 4, 2022 Thats a tough call. Since you got the successful upgrade maybe they will send the letter. You can always print your own luggage tags if you have a NCL account or link to your booking. Link to comment Share on other sites More sharing options...
Sea saw 56 Posted August 4, 2022 #3 Share Posted August 4, 2022 We sail September 1st. We received ours in the mail today, about 30 days out . 1 Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted August 4, 2022 #4 Share Posted August 4, 2022 29 minutes ago, jkbec101 said: I have read on here that if you're a Haven guest, you should expect luggage tags to be mailed to you along with a letter from the concierge about the Haven. I have also read that the tags and letter come about 60 days out. We upgraded to the Haven 2 room family suite at roughly the 65 day mark. I'm wondering if we missed some internal cutoff or if I should still force my kids to go check the mail daily? It used to be 50 days before departure. It is now closer to a month out. You can always just use the ones in your edocs. In all of our cruising, there is zero priority in priority bags. We’ll test it again next week. Link to comment Share on other sites More sharing options...
FLAHAM Posted August 4, 2022 #5 Share Posted August 4, 2022 Club balcony also get mailed luggage tags. Link to comment Share on other sites More sharing options...
mearsfansinboise Posted August 5, 2022 #6 Share Posted August 5, 2022 We sailed the Haven in March - and received ours at about the 30-day mark. Link to comment Share on other sites More sharing options...
Rare cruiseny4life Posted August 5, 2022 #7 Share Posted August 5, 2022 We cruised in April and are cruising again this month. Both times we booked after final payment date - also both times at roughly 60 days before sailing. We received our mailed luggage tags and letter at roughly the 45 day'ish mark. I hope that helps! Link to comment Share on other sites More sharing options...
emmy8176 Posted August 5, 2022 #8 Share Posted August 5, 2022 We sailed in the Haven this past June and received our luggage tags about 30 days prior. Have a great trip! Link to comment Share on other sites More sharing options...
Artcricket Posted August 6, 2022 #9 Share Posted August 6, 2022 We sailed on the Pearl on June 24th. I hadn’t received our luggage tags and called the land concierge. She checked in it and they then arrived within the week. I was ver surprised when all 8 of us had our names printed in the tags. We were in the 3 bed GV so don’t know if that mattered. Link to comment Share on other sites More sharing options...
IrishKathy Posted August 6, 2022 #10 Share Posted August 6, 2022 We are sailing in the Haven beginning August 14. We have received no letter nor name tags. No worries because we have been in the Haven before and we have no problem using the name tags on the edocs. Maybe next time they'll find us. Link to comment Share on other sites More sharing options...
cruiserbear55 Posted August 6, 2022 #11 Share Posted August 6, 2022 On 8/4/2022 at 6:57 PM, FLAHAM said: Club balcony also get mailed luggage tags. Always sail in a club balcony, and have never received tags in the mail.Not that you haven’t, just we never have. 1 Link to comment Share on other sites More sharing options...
jakeil7 Posted August 7, 2022 #12 Share Posted August 7, 2022 I got mine at the 7 day mark so there is that to consider Link to comment Share on other sites More sharing options...
Justmekaren918 Posted October 13, 2022 #13 Share Posted October 13, 2022 I'm 17 days out & I still don't have them & no letter! 1 email. I feel, because I booked elsewhere to get my cabin, because it was not in NCL inventory. They have ditched me off all Pre-Haven boarding stuff! I found my E'docs were ready by accident, no message. I had to chat, because 3x's attempts to get to my tags failed! Now I got a later time arrival, so back to Concierge to get that changed back! Too much extra work, never had this @ RCL! Link to comment Share on other sites More sharing options...
jbcallender Posted October 13, 2022 #14 Share Posted October 13, 2022 On 8/4/2022 at 5:25 PM, jkbec101 said: I have read on here that if you're a Haven guest, you should expect luggage tags to be mailed to you along with a letter from the concierge about the Haven. I have also read that the tags and letter come about 60 days out. We upgraded to the Haven 2 room family suite at roughly the 65 day mark. I'm wondering if we missed some internal cutoff or if I should still force my kids to go check the mail daily? We got ours today for an 11/14 departure. 33 days out. Link to comment Share on other sites More sharing options...
Rare cruiseny4life Posted October 13, 2022 #15 Share Posted October 13, 2022 10 hours ago, Justmekaren918 said: I'm 17 days out & I still don't have them & no letter! 1 email. I feel, because I booked elsewhere to get my cabin, because it was not in NCL inventory. They have ditched me off all Pre-Haven boarding stuff! I found my E'docs were ready by accident, no message. I had to chat, because 3x's attempts to get to my tags failed! Now I got a later time arrival, so back to Concierge to get that changed back! Too much extra work, never had this @ RCL! Well at least your screenname fits. When did you book your cruise? If you booked it with a travel agent, they should be assisting you. You're right that NCL won't send you a message that edocs are ready. That's why the system tells you to look in 24 hours. You do know you can just print your luggage tags from your edoc package, right? Sure, it's convenient to get the sticky ones, but you don't need them. Heck, we forgot ours completely in September, so just grabbed some at the terminal and wrote the room number on them. Have you actually emailed the Haven pre-cruise concierge? If not, you may want to try that. They might be helpful depending on your tone. Loyal to Royal much? 2 Link to comment Share on other sites More sharing options...
Grimix Posted October 13, 2022 #16 Share Posted October 13, 2022 I got mine 2 weeks out from our cruise. A week or so later than someone else on the cruise. Ours came in an envelope from our TA, whereas the other booked direct with NCL. I assume that is why I received mine so much later. Perhaps some TAs don't even bother forwarding luggage tags since they can be printed? Link to comment Share on other sites More sharing options...
Sundiego Posted October 14, 2022 #17 Share Posted October 14, 2022 Just for the record, we booked through a travel agent and our Haven luggage tags came directly from NCL. And we've gotten some pre-Haven correspondence directly from NCL as well. Denise Link to comment Share on other sites More sharing options...
dexddd Posted October 14, 2022 #18 Share Posted October 14, 2022 10 hours ago, Sundiego said: Just for the record, we booked through a travel agent and our Haven luggage tags came directly from NCL. And we've gotten some pre-Haven correspondence directly from NCL as well. Denise That has always been the case for us too. Link to comment Share on other sites More sharing options...
Airbear232 Posted October 15, 2022 #19 Share Posted October 15, 2022 On 10/13/2022 at 8:33 AM, cruiseny4life said: Well at least your screenname fits. When did you book your cruise? If you booked it with a travel agent, they should be assisting you. You're right that NCL won't send you a message that edocs are ready. That's why the system tells you to look in 24 hours. You do know you can just print your luggage tags from your edoc package, right? Sure, it's convenient to get the sticky ones, but you don't need them. Heck, we forgot ours completely in September, so just grabbed some at the terminal and wrote the room number on them. Have you actually emailed the Haven pre-cruise concierge? If not, you may want to try that. They might be helpful depending on your tone. Loyal to Royal much? “Screen name fits”, “depending on your tone” that’s one rude reply. I think the poster was only looking for friendly feedback. 1 Link to comment Share on other sites More sharing options...
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