Another_Critic Posted December 14, 2022 #51 Share Posted December 14, 2022 1 hour ago, shipgeeks said: On Celebrity we had to pay $35 to join the loyalty program, back in the 90s. Yes, they still had the charge when I joined in 2002. After they dropped the fee, they sent $50? coupons to use for a future booking, though I never redeemed it. Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted December 14, 2022 #52 Share Posted December 14, 2022 16 hours ago, fredmdcruisers said: Name a change anyone liked? I think they did. Vouchers is an awesome improvement. 5 1 Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted December 14, 2022 #53 Share Posted December 14, 2022 13 hours ago, cruiseboy89130 said: I think they should close all lounges - total waste of space and useless! Give out the free specialty coffee in the cafe and be done! Longer lines for paying customers 1 Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted December 14, 2022 #54 Share Posted December 14, 2022 11 hours ago, fredmdcruisers said: Still losing free coffee drinks and bkfst in am, snacks 5 to 8, nice seating etc. DL still exists for that 2 Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted December 14, 2022 #55 Share Posted December 14, 2022 22 hours ago, shellunderwater said: Then you should start drinking vodka martinis...... And those were so good with Nieuw Amsterdam😉🤣 Right @Merion_Mom Anyone see it lately? 1 Link to comment Share on other sites More sharing options...
graciekelli Posted December 14, 2022 #56 Share Posted December 14, 2022 23 hours ago, PompeySailor said: Just book a suite, then you get what you pay for CL should be for people that have paid for it in their cruise fare Finally CL and SL for SUITES (Pinnacle’s when there is room)😉 I really am not getting all the hoopla, nothing has been lost other than a coffee machine, which is also In all DL’s And you can have 4/5 drinks ANYWHERE in much nicer places 24/7 across the fleet consistently with all tiers of cruisers 👍🏻 If you fly economy, don’t expect access to the airport lounges Happy Days! I can take the heat, wrath hoopla cheerleading Pom Poms 🤡 We fly first class and we still don't get access to the airport lounges unless flying internationally or having a credit card with a huge annual fee. We are only lowly diamonds and are very happy with visits to the DL. We also love the vouchers that can be used anywhere. I can't comment though on the CL/SL because we have never been in those lounges and I can't understand for the life of me what the OP's complaint is really about. 4 Link to comment Share on other sites More sharing options...
travelwide Posted December 14, 2022 #57 Share Posted December 14, 2022 57 minutes ago, John&LaLa said: And those were so good with Nieuw Amsterdam😉🤣 Right @Merion_Mom Anyone see it lately? What vodka are they serving now in the DL? Link to comment Share on other sites More sharing options...
Mapleleafforever Posted December 14, 2022 #58 Share Posted December 14, 2022 On 12/13/2022 at 8:31 AM, PEBTRAVEL49 said: Dear RCCL We are in receipt of your Members email 13th December 2022. What a terrible shame that Concierge / Lounge Service is being removed as a privilege for Diamond Plus Members. For us, this was the only thing that separated RCCL apart from Cunard, Disney, Virgin. We were due to book on Quantum for 2023 (our first since the pandemic) and our travel agent was just finalising the arrangements before we paid our deposit. We are now unlikely to proceed with our booking on Quantum as a consequence of this change & sail with Virgin Voyages. We know there is nothing you can do about it personally as it's a company policy decision but we just wanted to express our real disappointment and the main reason we have always booked with RCCL - we felt rewarded for our loyalty to RCCL. In our lifetime we would never be able to attain Pinnacle Club Membership status. We feel let down by a company we have given plenty of business to over many years. What a shame. We hope you are able to communicate our disappointment to senior executives within RCCL (not that it is likely to change anything!) Kind regards Paul & Mike Dear Diamond Plus Members, As we reflect on 2022, there is so much to be thankful for. Our full fleet is back in service and our ships are once again bustling with happy guests making memories that will last a lifetime. The Crown & Anchor® Society continues to grow as we welcome new members each day and existing members continue to sail. And while we are excited for the growth of our program, we must remain mindful of our onboard operations to ensure that we continue to deliver the award-winning experience you know and love. One of the published benefits of Diamond Plus members has been access to the Concierge Lounge on ships that lack a Suite Lounge, including: Quantum of the Seas Anthem of the Seas Ovation of the Seas Radiance of the Seas Brilliance of the Seas Serenade of the Seas Jewel of the Seas Explorer of the Seas Grandeur of the Seas Enchantment of the Seas Rhapsody of the Seas Vision of the Seas Access has been largely based on guest count and lounge capacity levels, which are assessed on a voyage-by-voyage basis. Due to high counts of top-tier members on most sailings, we have had to limit access to the Concierge Lounge altogether. As a result, we have made the decision to standardize Concierge and Suite Lounge access across the fleet. This means that beginning on sailings departing on or after December 16th, 2022, both Concierge and Suite Lounge access on all ships will be limited to eligible Suite guests and Pinnacle Club members only. This change is reflected on our updated Member Benefits Grid. Sincerely, Crown & Anchor Society First the concierge lounge and next relegation. Sorry for your loss. Link to comment Share on other sites More sharing options...
JsMom2 Posted December 14, 2022 #59 Share Posted December 14, 2022 OMG why is this an issue???? All of the ships have Diamond lounges that have the same amenities as the concierge lounge! We are not losing anything! Remember suite guests ONLY have access to the concierge lounge - unless they are Diamond or above. Why should their lounge be over crowded while the Diamond lounge sits empty. It’s just a way to manage the venues. No privileges have been lost!!! 3 2 Link to comment Share on other sites More sharing options...
nferr Posted December 14, 2022 #60 Share Posted December 14, 2022 (edited) Diamond lounge is for Diamond and Diamond+. Simple IMO. You want the Concierge Lounge? Get more points or book a suite. Edited December 14, 2022 by nferr 3 Link to comment Share on other sites More sharing options...
Another_Critic Posted December 14, 2022 #61 Share Posted December 14, 2022 2 hours ago, travelwide said: What vodka are they serving now in the DL? Whatever you ask for. Voucher covers up to $13 or $14. Link to comment Share on other sites More sharing options...
ONECRUISER Posted December 14, 2022 #62 Share Posted December 14, 2022 (edited) 38 minutes ago, nferr said: Diamond lounge is for Diamond and Diamond+. Simple IMO. You want the Concierge Lounge? Get more points or book a suite. Yes, now it is. First used CL as Diamond in 90's before there was a DL. First Diamond, now D+ have lost CL. 40 minutes ago, JsMom2 said: OMG why is this an issue???? All of the ships have Diamond lounges that have the same amenities as the concierge lounge! We are not losing anything! Remember suite guests ONLY have access to the concierge lounge - unless they are Diamond or above. Why should their lounge be over crowded while the Diamond lounge sits empty. It’s just a way to manage the venues. No privileges have been lost!!! Cruises I'm on DL is never empty. So many Diamond's and D+ that along with DL they get Crown Lounge and 2 other Lounges to use 5-8pm... That said we've known was coming last 2+ yrs. First Diamonds, now D+ have lost the CL. Not surprised Edited December 14, 2022 by ONECRUISER Link to comment Share on other sites More sharing options...
not-enough-cruising Posted December 14, 2022 #63 Share Posted December 14, 2022 39 minutes ago, nferr said: Diamond lounge is for Diamond and Diamond+. Simple IMO. You want the Concierge Lounge? Get more points or book a suite. Pinnacle is also assigned to the Diamond Lounge Link to comment Share on other sites More sharing options...
StephPS79 Posted December 14, 2022 #64 Share Posted December 14, 2022 I'm really have a lot of trouble understanding why people are so angry about this. Diamond and Diamond + members still have access to the Diamond Lounge, just not the Concierge Lounge. I mean, how many lounges to you all want? 2 Link to comment Share on other sites More sharing options...
Another_Critic Posted December 14, 2022 #65 Share Posted December 14, 2022 20 minutes ago, StephPS79 said: I'm really have a lot of trouble understanding why people are so angry about this. Diamond and Diamond + members still have access to the Diamond Lounge, just not the Concierge Lounge. I mean, how many lounges to you all want? It would be nice to have access to the Captain's Lounge. 🙂 2 Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted December 15, 2022 #66 Share Posted December 15, 2022 8 hours ago, travelwide said: What vodka are they serving now in the DL? Pretty much whatever you want, most get drinks from an outside bar. Grey Goose, Tito's, Belvedere, Absolut, etc.. Just ask Link to comment Share on other sites More sharing options...
alex_drew Posted December 15, 2022 #67 Share Posted December 15, 2022 We were on a b2b Nov. 11 and 19th on Enchantment out of Baltimore. We booked (for the first ever time!) a GS for our 30th anniversary. On the Nov. 11th cruise D+ were allowed in the CL. On the first leg of the b2b (Nov 11) there was a family who were in a GS next to us that had two small children 3 & 4 years old. A couple of nights they were able to get 4 chairs for the 4 of them, but most nights they had to get their snacks and go out to the VCL because it was so crowded. On this cruise both D+ and Pinns had access to the CL. On the Nov. 19th cruise only Suite and Pinns were allowed in the CL due to the large number of D+ on board. For those of you who don't know, on Enchantment, the Diamond lounge is on the floor above, but open to the CL and we clearly heard complaints from "above" that they were D+ and had been kicked out of the CL. We are also D+ so we have (thankfully) vouchers available. On the Nov 19th leg of the cruise we only went to the CL for "HH" once...and there were NO seats available. None. Now it was fine for us, we had the D+ vouchers so we just went to another bar, but honestly, if I didn't have the vouchers and I had paid for a GS with promised free drinks from 5-8, I would have been really unhappy to not be able to take advantage of that promised perk. The Concierge looked at us nervously when it was clear that there were NO seats available, but we didn't say anything and just left because it really didn't matter to us...but it really does put RCL in a bad position when a paying suite guest isn't provided what is promised. As I said, it didn't matter to us, as we had D+ vouchers anyway, but you can imagine the unhappy suite passengers that they may have had to deal with over a situation like this. 1 Link to comment Share on other sites More sharing options...
bonsai3s Posted December 15, 2022 #68 Share Posted December 15, 2022 11 hours ago, Another_Critic said: It would be nice to have access to the Captain's Lounge. 🙂 That reminds me... Will they ever bring back the bridge tour? or the galley tour? Or are they gone forever...victims of the pandemic. Link to comment Share on other sites More sharing options...
Rare TexasRon Posted December 15, 2022 #69 Share Posted December 15, 2022 We had a Suite on Independence for a cruise last year. The Concierge Lounge was packed with people and the Concierge scrounged up a couple of empty seats for us and put them together at a table with a couple she introduced to us. It turned out okay…the man had worked with a friend of my wife’s parents. They had a good time taking about them. Link to comment Share on other sites More sharing options...
Tatka Posted December 16, 2022 #70 Share Posted December 16, 2022 Just re-read name of this topic. Profit is always first. You do not want to know how things look when it is not for profit. (I am from another country where things were not for profit. Quality matched this) RCI still has the best loyalty benefits among massmarket. We checked. 1 Link to comment Share on other sites More sharing options...
Morecruisesplz Posted December 16, 2022 #71 Share Posted December 16, 2022 15 hours ago, bonsai3s said: That reminds me... Will they ever bring back the bridge tour? or the galley tour? Or are they gone forever...victims of the pandemic. No Link to comment Share on other sites More sharing options...
JsMom2 Posted December 23, 2022 #72 Share Posted December 23, 2022 On 12/14/2022 at 2:49 PM, ONECRUISER said: Yes, now it is. First used CL as Diamond in 90's before there was a DL. First Diamond, now D+ have lost CL. Cruises I'm on DL is never empty. So many Diamond's and D+ that along with DL they get Crown Lounge and 2 other Lounges to use 5-8pm... That said we've known was coming last 2+ yrs. First Diamonds, now D+ have lost the CL. Not surprised They started putting Diamond lounges on ships, because the concierge lounge was too full. And this is why they added suite lounges specifically for suite passengers. No one has “lost” anything. Previously D+ could choose between CL on those ships that still had one, and D lounge. Now they are only assigned to D lounge. Which is only fair as suite passengers can’t bop back and forth between the 2. Either use the D lounge, or book a suite so you can get the exact same amenities in the CL. 1 Link to comment Share on other sites More sharing options...
JsMom2 Posted December 23, 2022 #73 Share Posted December 23, 2022 On 12/13/2022 at 12:07 PM, ldubs said: We have gone to the diamond lounge from time to time. It is nice option but not considered a "must do". Can someone describe how the concierge lounge compares? Just curious is all. The only difference is that if you are in a suite the drinks are free. This used to be the case for everyone long ago. But I believe that since they went to the coupon allocation they will now use your coupons for drinks like they do in the DL. Not sure if this is the case every time, but when we were in a suite on EX in Sept they took our cards the first couple times we came in the lounge and ordered drinks, even though they didn’t charge us. Other than that you still have a dedicated concierge, 24/7 specialty coffee machine, continental breakfast, and happy hour. I don’t understand the whining! 1 Link to comment Share on other sites More sharing options...
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