Price drop on cruise

[LadyJake]

The price of our cruise just dropped. Can we make the change via the “live chat” or must we contact our CVP?
Thank you!

[CruisnDeb]

1 minute ago, LadyJake said:

The price of our cruise just dropped. Can we make the change via the “live chat” or must we contact our CVP?
Thank you!

Personally, if you have a CVP that you really like and trust like I do, I would call them.  I pick specific cabin locations and wouldn't want to chance a random live chat person to keep it.

[LadyJake]

Good point!
Not certain the CVP would get back with me before our category is sold out. Usually not timely in responding. Didn’t even know if an agent other than our CVP could rebook us at the lower rate (with same perks).

[mtnesterz]

Other threads have noted, also our experience, that prices visible to you and I are not the prices the CVP sees or can book. If you in fact receive a bona fide refare, do let us know.

Edited February 27, 2023 by mtnesterz

[Ken the cruiser]

Our Celebrity CVP told us if that happened to us, like on a weekend, to go ahead and put the new lower price booking on Hold, so as not to lose the reduced fare. Then we would contact him who would then switch our current booking to the new one on Hold and replace the cabin number (on Hold) with the one we originally booked.

[CapnCrews]

2 minutes ago, Ken the cruiser said:

Our Celebrity CVP told us if that happened to us, like on a weekend, to go ahead and put the new lower price booking on Hold, so as not to lose the reduced fare. Then we would contact him who would then switch our current booking to the new one on Hold and replace the cabin number (on Hold) with the one we originally booked.

Just so it's clear ... this means two deposits, yes?

 

 

[Ken the cruiser]

40 minutes ago, CapnCrews said:

Just so it's clear ... this means two deposits, yes?

 

Not on Celebrity. I would think it would be the same on Princess if done correctly. However, I would discuss this strategy with my Princess CVP (if I had one) just to make sure how and if this strategy would work. 

[sunviking90]

26 minutes ago, Ken the cruiser said:

Not on Celebrity. I would think it would be the same on Princess if done correctly. However, I would discuss this strategy with my Princess CVP (if I had one) just to make sure how and if this strategy would work. 

This is what I do on Princess. I hold the cabin at no charge, email my CVP and she calls me in Monday and does the change (if possible). I have done this even if a better cabin comes available in my booked category so I don’t miss out.

[CapnCrews]

4 minutes ago, sunviking90 said:

This is what I do on Princess. I hold the cabin at no charge, email my CVP and she calls me in Monday and does the change (if possible). I have done this even if a better cabin comes available in my booked category so I don’t miss out.

Ah, that's right.  The "courtesy hold".   I guess if you can't get it done in 48 hours it's probably not going to be any fun anyway. 

 

[LadyJake]

Great suggestions, thank you!

[cr8tiv1]

2 hours ago, LadyJake said:

The price of our cruise just dropped. Can we make the change via the “live chat” or must we contact our CVP?
Thank you!

 

The big question is:  Did you make final payment?  Is your deposit refundable?  Often times, the new lower fare is for "new bookings only".  Would it be worth the fare drop to lose everything (promotional perks)?

 

More information is needed to give you comments.

Edited February 27, 2023 by cr8tiv1

[MIJOY]

2 hours ago, CapnCrews said:

Just so it's clear ... this means two deposits, yes?

 

 

I have done this with Princess, I have put cruises on hold, usually for 3 days with no deposit.

 

[Steelers36]

2 hours ago, CapnCrews said:

Just so it's clear ... this means two deposits, yes?

 

 

A cruise booking on courtesy hold requires no deposit - that is the point of a courtesy hold.

[Steelers36]

2 hours ago, mtnesterz said:

Other threads have noted, also our experience, that prices visible to you and I are not the prices the CVP sees or can book. If you in fact receive a bona fide refare, do let us know.

A guest can see all of the applicable rates if they are aware of a third-party booking engine that shows all eligible fares when enter your name, birthdate and Captain's Circle Member Number.

[Steelers36]

2 hours ago, LadyJake said:

Good point!
Not certain the CVP would get back with me before our category is sold out. Usually not timely in responding. Didn’t even know if an agent other than our CVP could rebook us at the lower rate (with same perks).

You cannot re-book or re-fare and keep your same perks unless the promotional fare you booked under is still active being sold and Princess just happens to lower fares on your voyage.  You have to accept whatever perks are currently being offered when you re-fare.

[texasgirl29]

We booked several months ago with a shall-not-be-named-big-box travel department. Based on a tip from my roll call, I checked prices on Saturday and we saved a substantial amount of money by calling the agency. Kept the same cabins and booking number. 

Edited February 27, 2023 by texasgirl29

[LadyJake]

To answer questions regarding my original post…

Final payment has not been made on this cruise.

The promotion I booked under is still going on.

Cabins in my same category are still available.

Price is now $200 less per person. 
 

I appreciate all responses and comments.

[malba2366]

58 minutes ago, LadyJake said:

To answer questions regarding my original post…

Final payment has not been made on this cruise.

The promotion I booked under is still going on.

Cabins in my same category are still available.

Price is now $200 less per person. 
 

I appreciate all responses and comments.

You have to look at the fine print for the new fare or promotion you are trying to get...Princess has been restricting some promotional fares to new bookings only.  If this is the case then you will have to cancel and rebook which means you will lose all dining reservations, ez air and excursions booked.

[Ken the cruiser]

Would it be possible for someone to post the T&C to hopefully include the link where it specifically says that the posted promotional fares are restricted for a particular cruise and are only meant for new bookings? Also please note which specific cruise it relates to.

 

All I ever see is this when I'm doing mock bookings on the Princess web site.

 

*Please note that prices are listed per person, non-air cruise-only and based on double occupancy. Third and Fourth guest fares apply to the 3rd and 4th guests booked in the same stateroom as the First and Second guests. Taxes, Fees & Port Expenses are subject to change and Princess reserves the right to collect any increases in effect at the time of sailing even if the fare has already been paid in full. Prices are subject to change based on availability. Stateroom views are considered unobstructed unless noted otherwise. Obstructions do not include certain nautical items like handrails, dividers or ship hardware. For balcony staterooms, the view is determined from the perspective of the balcony railing. Prices shown in USD. Please review Passage Contract for Cancellation Policy.

 

Photos, floor plan diagrams, and amenities represent typical arrangements and may vary by ship and stateroom. Actual stateroom may not be furnished as shown. Certain staterooms may vary in size, decor and configuration. Please note, accessible mini-suites have accessible showers only/no tub.

If an accessible cabin is required but none is shown then please call for assistance. Call 1-800-774-6237 for more information.

All fares are per person for 1st and 2nd guests.

 

 

 

[malba2366]

Presidents Day Offer

Terms & Conditions

GENERAL TERMS APPLICABLE TO ALL OFFERS IN THIS CAMPAIGN (“Offer(s)”): Offer is available to legal residents of North America. Exclusions may apply; void where prohibited. Changes or refunds may not be permitted. Offer and its parts (if any) are not transferable, not substitutable, and not redeemable for cash. Offers only available for new bookings, on select cruises, on a limited (space-availability) basis, and may not be combinable with other offers. Princess Cruise Lines, Ltd. (“PCL”) is not responsible or liable for any printing or other errors. PCL may change or revoke the Offer at any time. A deposit is required for all stateroom guests and amount varies according to the cruise length, stateroom type and number of stateroom guests. Offers are valid on new bookings made between February 17, 2023 and March 1, 2023, for select and available Princess Cruise Lines, Ltd. cruises.

¹Up to $600 Onboard Spending Money per stateroom (up to $150 per guest) is applicable to all guests (up to 4) in a stateroom and varies based on stateroom type. Onboard Spending Money is awarded as a credit (“Credit”) that is applied to the guest’s folio and is awarded in the currency corresponding to the ship’s onboard currency. Interior and Oceanview staterooms receive $50 per guest, Balcony staterooms receive $100 per guest, and Mini-suite and above staterooms receive $150 per guest. Offer does not apply to additional guests than guests indicated above. Guests with single occupancy will receive double the per guest Credit amount. Credit must be used on the single voyage that it was awarded in connection with, is not redeemable for cash, cannot be used in the casino, is not applicable during the land portion of cruisetours, and expires at the end of that voyage.

²3rd and 4th Guests Sail Free Offer EXCLUDES DEPOSIT AND TAXES, FEES, AND PORT EXPENSES (“TFPE”), WHICH VARY FROM APPROXIMATELY $100 TO $500. First or Second guest in stateroom will be responsible for all TFPE associated with free guest, as well as any other charges or expenses for such guest, and shall be responsible for their own prevailing cruise rates. Offer applies only to the third or fourth guests booked in the same stateroom as the first and second guests. Approximate value of free guest varies from $149 - $2,599 USD. There is no guarantee of Free Offer availability at time of booking. Offer isn't available on cruises 55 days or longer. Offer does not include Princess Plus or Princess Premier package upgrade costs.

³$50 Reduced Deposits applies to full, standard deposits only and shall not further reduce already reduced or discounted deposits. Discount already reflected on listed/advertised deposits. Offer is valid on new bookings of cruises 3-40 days, made between February 17, 2023 and March 1, 2023, for all Princess Cruise Lines, Ltd. cruises. Cruises in which final payment is required are not eligible for this offer. Offer is not transferable, not redeemable for cash, and may not be combined with other offers. Offer and its terms are subject to change.

Reference promo code: N2C/N2B/N2R

Offer expires: March 1, 2023. Offer is available on select cruises sailing March 26, 2023 – December 30, 2023 and must be booked by March 1, 2023.

Note: You may book a wheelchair-accessible stateroom online. For assistance reserving them or other reasonable accommodations, please call 1-800-774-6237.

©2023, Princess Cruise Lines, Ltd. Princess®, Ocean®, MedallionClass®, and the Princess and Ocean logos and trademarks are trademarks of Princess Cruise Lines, Ltd. or its affiliates. All rights reserved. Ships of Bermudan and British registry.

[Ken the cruiser]

21 minutes ago, malba2366 said:

Presidents Day Offer

Terms & Conditions

GENERAL TERMS APPLICABLE TO ALL OFFERS IN THIS CAMPAIGN (“Offer(s)”): Offer is available to legal residents of North America. Exclusions may apply; void where prohibited. Changes or refunds may not be permitted. Offer and its parts (if any) are not transferable, not substitutable, and not redeemable for cash. Offers only available for new bookings, on select cruises, on a limited (space-availability) basis, and may not be combinable with other offers. Princess Cruise Lines, Ltd. (“PCL”) is not responsible or liable for any printing or other errors. PCL may change or revoke the Offer at any time. A deposit is required for all stateroom guests and amount varies according to the cruise length, stateroom type and number of stateroom guests. Offers are valid on new bookings made between February 17, 2023 and March 1, 2023, for select and available Princess Cruise Lines, Ltd. cruises.

¹Up to $600 Onboard Spending Money per stateroom (up to $150 per guest) is applicable to all guests (up to 4) in a stateroom and varies based on stateroom type. Onboard Spending Money is awarded as a credit (“Credit”) that is applied to the guest’s folio and is awarded in the currency corresponding to the ship’s onboard currency. Interior and Oceanview staterooms receive $50 per guest, Balcony staterooms receive $100 per guest, and Mini-suite and above staterooms receive $150 per guest. Offer does not apply to additional guests than guests indicated above. Guests with single occupancy will receive double the per guest Credit amount. Credit must be used on the single voyage that it was awarded in connection with, is not redeemable for cash, cannot be used in the casino, is not applicable during the land portion of cruisetours, and expires at the end of that voyage.

²3rd and 4th Guests Sail Free Offer EXCLUDES DEPOSIT AND TAXES, FEES, AND PORT EXPENSES (“TFPE”), WHICH VARY FROM APPROXIMATELY $100 TO $500. First or Second guest in stateroom will be responsible for all TFPE associated with free guest, as well as any other charges or expenses for such guest, and shall be responsible for their own prevailing cruise rates. Offer applies only to the third or fourth guests booked in the same stateroom as the first and second guests. Approximate value of free guest varies from $149 - $2,599 USD. There is no guarantee of Free Offer availability at time of booking. Offer isn't available on cruises 55 days or longer. Offer does not include Princess Plus or Princess Premier package upgrade costs.

³$50 Reduced Deposits applies to full, standard deposits only and shall not further reduce already reduced or discounted deposits. Discount already reflected on listed/advertised deposits. Offer is valid on new bookings of cruises 3-40 days, made between February 17, 2023 and March 1, 2023, for all Princess Cruise Lines, Ltd. cruises. Cruises in which final payment is required are not eligible for this offer. Offer is not transferable, not redeemable for cash, and may not be combined with other offers. Offer and its terms are subject to change.

Reference promo code: N2C/N2B/N2R

 

Offer expires: March 1, 2023. Offer is available on select cruises sailing March 26, 2023 – December 30, 2023 and must be booked by March 1, 2023.

 

Note: You may book a wheelchair-accessible stateroom online. For assistance reserving them or other reasonable accommodations, please call 1-800-774-6237.

©2023, Princess Cruise Lines, Ltd. Princess®, Ocean®, MedallionClass®, and the Princess and Ocean logos and trademarks are trademarks of Princess Cruise Lines, Ltd. or its affiliates. All rights reserved. Ships of Bermudan and British registry.

Thanks! I find it interesting we were able to refare our 17-day Oct 2023 Canada/NE cruise on Feb 22 when this promotion was in place and keep the $150 per person onboard spending perk we got we booked the cruise last year.
 

Maybe it’s OK to refare an existing booking if you’re not trying to reduce your deposit, or maybe our cruise wasn’t one of the “selected sailings”? Not sure. But at the same time, as was in our case, it doesn’t hurt to ask.

[Thrak]

We're booked for a B2B2B this fall. I recently re-fared 2 of the cruise segments. (The other segment had gone up instead of down.) In doing so I saved $1,135.68 off the fares and received an additional $650 in OBC. It can be done.

 

I put a hold on a different cabin and then had my TA contact Princess for the re-fare. He did so and was able to retain the cabin so all 3 segments are still in our chosen cabin. I did, however, receive new booking numbers for those segments.

 

Edited February 28, 2023 by Thrak