ZoeyVictoria Posted March 22, 2023 #801 Share Posted March 22, 2023 Mine is still showing in my cruise planner, with no email. And my Royal Up bids are stuck at “submitted”. Today also marks nine weeks since my online passport renewal application. I am in a hold pattern ! Link to comment Share on other sites More sharing options...
Threedragons Posted March 22, 2023 #802 Share Posted March 22, 2023 Received refund today. 1 Link to comment Share on other sites More sharing options...
RFerrington Posted March 22, 2023 #803 Share Posted March 22, 2023 Received a cancellation email today for our 5-26-23 Mariner sailing. It is now showing “refunded “ in the purchase history and the $100 OBC is showing. 2-3 more to go but it seems like things are progressing as they should. 1 Link to comment Share on other sites More sharing options...
monorail81 Posted March 22, 2023 #804 Share Posted March 22, 2023 27 minutes ago, Threedragons said: Received refund today. To your credit card? Did you get the cancellation email? If so, how long did it take after that to see it on your card? Link to comment Share on other sites More sharing options...
Rare cruiselvr04 Posted March 22, 2023 #805 Share Posted March 22, 2023 I printed our sea passes with the key symbol on it. 1 Link to comment Share on other sites More sharing options...
Threedragons Posted March 22, 2023 #806 Share Posted March 22, 2023 38 minutes ago, monorail81 said: To your credit card? Did you get the cancellation email? If so, how long did it take after that to see it on your card? Yes, refund received on my credit card. Received the cancellation email on Tuesday the 14th (after I called RC and they canceled) still have $50 OBC 3 Link to comment Share on other sites More sharing options...
nelblu Posted March 23, 2023 #807 Share Posted March 23, 2023 My October was cancelled, but not my March ''24 package. Wonder if the up to 14 days is from date of cancellation. Link to comment Share on other sites More sharing options...
PompeySailor Posted March 23, 2023 #808 Share Posted March 23, 2023 (edited) Purchased ✅ 3/11 Got email ✅ 3/21 (DW Got 3/16) I see OBC✅ 3/21 no refund yet 👎🏻 3/22 Would expect refund by 4/4 Edited March 23, 2023 by PompeySailor 1 Link to comment Share on other sites More sharing options...
ShillyShally Posted March 23, 2023 #809 Share Posted March 23, 2023 I got the emails last night and they show refunded in my purchase history now, will check later today if anything has hit the card. 1 Link to comment Share on other sites More sharing options...
SilkySal Posted March 23, 2023 #810 Share Posted March 23, 2023 Just got my cancellation email and my purchase history shows a refund will be processed. Also, got our $50 OBC for our October cruise. Sure wished we had bought a few more! Better than nothing though! 1 Link to comment Share on other sites More sharing options...
nelblu Posted March 23, 2023 #811 Share Posted March 23, 2023 33 minutes ago, ShillyShally said: I got the emails last night and they show refunded in my purchase history now, will check later today if anything has hit the card. Got the e-mail also last night and checked my CC account and no luck. Link to comment Share on other sites More sharing options...
nelblu Posted March 23, 2023 #812 Share Posted March 23, 2023 30 minutes ago, SilkySal said: Just got my cancellation email and my purchase history shows a refund will be processed. Also, got our $50 OBC for our October cruise. Sure wished we had bought a few more! Better than nothing though! Remember all of those naysayers that were making fun of us.🤣 1 Link to comment Share on other sites More sharing options...
jencruzin Posted March 23, 2023 #813 Share Posted March 23, 2023 Tony (Las Lido Loca) discusses this debacle so eloquently well, it's typical of RCl to botch things up like this. Link to comment Share on other sites More sharing options...
ShillyShally Posted March 23, 2023 #814 Share Posted March 23, 2023 17 minutes ago, nelblu said: Got the e-mail also last night and checked my CC account and no luck. Yep I don't have it either!! Link to comment Share on other sites More sharing options...
jbrinkm Posted March 23, 2023 #815 Share Posted March 23, 2023 2 hours ago, nelblu said: My October was cancelled, but not my March ''24 package. Wonder if the up to 14 days is from date of cancellation. I would guess so... although I can't for the life of me understand what happens between my planner showing the package as cancelled (and getting the second letter in my email), and the actual refund on my card. I know some say that it is the credit card itself that has a delay, but 14 days?? When I do a return at a store, the credit shows up immediately on my card. I'm still not even showing a pending credit on my card for this cancellation. It's funny how a charge that is automated when you make a purchase becomes a manual refund when reversed. If I get close to the date I need to pay it, I'm also going to dispute it with the card. 1 Link to comment Share on other sites More sharing options...
garywatson Posted March 23, 2023 #816 Share Posted March 23, 2023 1 hour ago, ShillyShally said: Yep I don't have it either!! Got the cancel email on Mar 17 and today Mar 23 I see a pending refund on my Amex card. Not stressing over the refund itself - I just want them to finish messing around with my account so I can make other purchases without breaking anything. Link to comment Share on other sites More sharing options...
rockmom Posted March 23, 2023 #817 Share Posted March 23, 2023 I got the email on March 14th for my December sailing. Still showing in my Cruise Planner as 'booked'. No refund on my card yet, no OBC yet either. I also got the email for the Aquaventure 'error' for my October sailing. Also still showing as 'booked' in my planner, no OBC, no refund yet. Link to comment Share on other sites More sharing options...
Rare Itchy&Scratchy Posted March 23, 2023 #818 Share Posted March 23, 2023 2 hours ago, jbrinkm said: When I do a return at a store, the credit shows up immediately on my card. when you are in the store, the refund is processed at the point of sale. And you are the only person. RCI is processing refunds for thousands, long distance, I'd cut them some slack - they are already screwing up so badly, let them take their time and do this right. 🙂 1 Link to comment Share on other sites More sharing options...
seapad Posted March 23, 2023 #819 Share Posted March 23, 2023 Got the RCL refund email 2 days ago, and I've just received notification from my credit card that the $88.99 has been refunded. 2 Link to comment Share on other sites More sharing options...
deliver42 Posted March 23, 2023 #820 Share Posted March 23, 2023 I got my refund today with AMEX 1 Link to comment Share on other sites More sharing options...
Rare perfect match Posted March 24, 2023 #821 Share Posted March 24, 2023 $50 OBC is showing on my account. Refund is showing on my credit card. Key symbol has been removed from my boarding pass. Wondering if I should reprint the boarding pass that had the key symbol removed. Probably will just use the one in my Apple wallet since the key symbol has disappeared from that one without me doing anything to make that happen. 1 Link to comment Share on other sites More sharing options...
NC State Posted March 24, 2023 #822 Share Posted March 24, 2023 I got my refund! 1 Link to comment Share on other sites More sharing options...
KelJ Posted March 24, 2023 #823 Share Posted March 24, 2023 I received my refund. $50 OBC is showing as well. 1 Link to comment Share on other sites More sharing options...
ShillyShally Posted March 24, 2023 #824 Share Posted March 24, 2023 Still no refund, pending or otherwise, but I'm not too worried yet since it looks like it's working through the system as expected. I do of course see all the payments I made on upcoming cruises yesterday in pending 🙂 1 Link to comment Share on other sites More sharing options...
nelblu Posted March 24, 2023 #825 Share Posted March 24, 2023 Just got the notice of the March Anthem package cancellation. I don't know who writes and approve their messages and wish they were more forthcoming rather their explanation of "Due to change in Plans". 🤣 Everybody knows that it was their screw up. 1 Link to comment Share on other sites More sharing options...
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