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Explora Journey 1 Inaugural


uktog
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Finally some progress… Just checked the status of Explora on marinetraffic.com. The AIS (automatic information system) on the ship shows they’re planning on arriving in Barcelona on 7/24 at 6:30. As of now they haven’t departed from the  Monfalcone,Italy port. 

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54 minutes ago, Oh2Bcruisin said:

Finally some progress… Just checked the status of Explora on marinetraffic.com. The AIS (automatic information system) on the ship shows they’re planning on arriving in Barcelona on 7/24 at 6:30. As of now they haven’t departed from the  Monfalcone,Italy port. 

Well, it is about 1 hour after your post and AIS shows she is on her way to Barcelona :).  Now showing an ETA (Barcelona) of 0430 on the 24th,  Hooray!

 

Hank

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Explora cost 600M USD for 461 cabins, where the new Silversea Nova, also just delivered, cost 205M for 363 cabins. i.e 1.3M per cabin compared to 565K per cabin. Should be pretty nice!

Edited by frankhi
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Let’s hope they have some cents left to put things right for those whose July holiday plans were so disrupted. Has anyone had anything paid back yet or got any response to their communications re the very low recompense? 

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On 7/21/2023 at 5:49 PM, mungojerrie said:

Not a peep from EJ directly. However our TA asked for our banking info and receipts. Evidently they will be reimbursing us via wire transfer. 

Still no communication 🥲. Obviously more interested in the current PR than putting it right for those who were so messed about. Their first chance to show they were really different has not been a success. 
I can’t get excited about pretty pictures or our November cruises until the refund is in my account (especially as the replacement holiday cost us so much being a last minute booking) 

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10 hours ago, uktog said:

Still no communication 🥲. Obviously more interested in the current PR than putting it right for those who were so messed about. Their first chance to show they were really different has not been a success. 
I can’t get excited about pretty pictures or our November cruises until the refund is in my account (especially as the replacement holiday cost us so much being a last minute booking) 

When you mean no communication, you did not get an email that your cruise was cancelled or are you referring to the refund on the cruise and any air flights cost? I'm sorry you are going through this but my communication with my travel specialist has been great so far. I have rescheduled for August 1 and it was very fast.

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3 hours ago, Ljames23 said:

When you mean no communication, you did not get an email that your cruise was cancelled or are you referring to the refund on the cruise and any air flights cost? I'm sorry you are going through this but my communication with my travel specialist has been great so far. I have rescheduled for August 1 and it was very fast.

My issue is refund and air flights refunds, no offer of reschedule 

Edited by uktog
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