travellingnana Posted September 19, 2023 #1 Share Posted September 19, 2023 This is the first time we have cruised without the plus package. Every other day we have to go to guest services to get bar charges removed. 1 Link to comment Share on other sites More sharing options...
Steelers36 Posted September 19, 2023 #2 Share Posted September 19, 2023 Yup. This has been posted a lot here including a recent thread with similar title. It's easy to do online or at GS kiosk. Link to comment Share on other sites More sharing options...
memoak Posted September 19, 2023 #3 Share Posted September 19, 2023 If you don’t have a package you should have bar charges. What am I not getting here ? 3 1 Link to comment Share on other sites More sharing options...
Rare teenieleek Posted September 19, 2023 #4 Share Posted September 19, 2023 23 minutes ago, travellingnana said: This is the first time we have cruised without the plus package. Every other day we have to go to guest services to get bar charges removed. Do you mean other people’s bar charges? Link to comment Share on other sites More sharing options...
travellingnana Posted September 19, 2023 Author #5 Share Posted September 19, 2023 1 minute ago, teenieleek said: Do you mean other people’s bar charges? Yes! 2 or 3 at a time that we’re not my charges! Link to comment Share on other sites More sharing options...
Jareds_mommytoo Posted September 19, 2023 #6 Share Posted September 19, 2023 We had crown charges that were not ours Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted September 19, 2023 #7 Share Posted September 19, 2023 1 minute ago, travellingnana said: Yes! 2 or 3 at a time that we’re not my charges! That was really common in the beginning. They are supposed to check the picture and cabin no. that comes up on their handheld device, or their computer, when you approach the bar. Some people complain if they ask their name or cabin no. They should be verifying who is ordering these drinks. I don’t get it. Who wants to waste their time going up to GS? I would call from the cabin or do the crew chat. Link to comment Share on other sites More sharing options...
travellingnana Posted September 19, 2023 Author #8 Share Posted September 19, 2023 19 minutes ago, memoak said: If you don’t have a package you should have bar charges. What am I not getting here ? The charges are not mine. 1 Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted September 19, 2023 #9 Share Posted September 19, 2023 6 minutes ago, travellingnana said: Yes! 2 or 3 at a time that we’re not my charges! What ship? Link to comment Share on other sites More sharing options...
travellingnana Posted September 19, 2023 Author #10 Share Posted September 19, 2023 1 minute ago, PacnGoNow said: What ship? Enchanted. Link to comment Share on other sites More sharing options...
Jareds_mommytoo Posted September 19, 2023 #11 Share Posted September 19, 2023 5 minutes ago, PacnGoNow said: That was really common in the beginning. They are supposed to check the picture and cabin no. that comes up on their handheld device, or their computer, when you approach the bar. Some people complain if they ask their name or cabin no. They should be verifying who is ordering these drinks. I don’t get it. Who wants to waste their time going up to GS? I would call from the cabin or do the crew chat. We just got off Friday there were always extra drinks that were not ours ( we never went close to 15 but….. like i max out at 3 one day i had nine showing by 6 pm) i would have been long in bed if i drank all that, and like i said we had a crown grill charge Link to comment Share on other sites More sharing options...
voljeep Posted September 19, 2023 #12 Share Posted September 19, 2023 37 minutes ago, travellingnana said: This is the first time we have cruised without the plus package. Every other day we have to go to guest services to get bar charges removed. OK, once is enough - errors happen again, not so much - ask to speak to a hotel manager and see what the problem is and why you have to waste cruise time doing this - you should get OBC for your troubles 7 Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted September 19, 2023 #13 Share Posted September 19, 2023 2 minutes ago, travellingnana said: Enchanted. We didn’t have any extra charges on the standard fare a few months ago on the Enchanted, 20 nights. I wonder what has changed? Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted September 19, 2023 #14 Share Posted September 19, 2023 (edited) 1 minute ago, Jareds_mommytoo said: We just got off Friday there were always extra drinks that were not ours ( we never went close to 15 but….. like i max out at 3 one day i had nine showing by 6 pm) i would have been long in bed if i drank all that, and like i said we had a crown grill charge Enchanted also? If so, they are not verifying, who is actually ordering the drinks. Not right. Edited September 19, 2023 by PacnGoNow Link to comment Share on other sites More sharing options...
dreaminofcruisin Posted September 19, 2023 #15 Share Posted September 19, 2023 15 minutes ago, PacnGoNow said: I don’t get it. Who wants to waste their time going up to GS? I would call from the cabin or do the crew chat. Which brings up a good question....can you do crew chat without paying the App Activation fee? Link to comment Share on other sites More sharing options...
Rare roxievegas Posted September 19, 2023 #16 Share Posted September 19, 2023 We always check our account daily when we do not have the package. We have always had charges that we did not do. That said, I think that if you have a package, your account is probably getting charges from others. We have a 17 day cruise coming up in 2025 and no package. I will definitely check my account daily. 3 Link to comment Share on other sites More sharing options...
reedprincess Posted September 19, 2023 #17 Share Posted September 19, 2023 8 minutes ago, dreaminofcruisin said: Which brings up a good question....can you do crew chat without paying the App Activation fee? Yes. Crew Chat, Journeyview, checking folio, casino play, excursions, etc on the app have nothing to do with Ocean Now delivery/activation. 1 2 Link to comment Share on other sites More sharing options...
memoak Posted September 19, 2023 #18 Share Posted September 19, 2023 16 minutes ago, roxievegas said: We always check our account daily when we do not have the package. We have always had charges that we did not do. That said, I think that if you have a package, your account is probably getting charges from others. We have a 17 day cruise coming up in 2025 and no package. I will definitely check my account daily. Even with the package we check daily because every so often some charge shows up 4 Link to comment Share on other sites More sharing options...
partybarbie Posted September 19, 2023 #19 Share Posted September 19, 2023 We were on the Royal in May and we were constantly getting charged for drinks. We both had Princess Plus, and didn’t go over our limit, so I am not sure what the problem was. All of the charges were removed, except for disembarkation morning when we were again charged for drinks. I hadn’t checked my account that morning because I didn’t even order a drink. I would love to know how that happens. 3 Link to comment Share on other sites More sharing options...
voljeep Posted September 19, 2023 #20 Share Posted September 19, 2023 on a typical 7 day cruise - Sunday to Sunday - when does your PLUS package start and end? - given that a Princess PLUS day is 6am to 6am the next day Link to comment Share on other sites More sharing options...
Jareds_mommytoo Posted September 19, 2023 #21 Share Posted September 19, 2023 1 hour ago, dreaminofcruisin said: Which brings up a good question....can you do crew chat without paying the App Activation fee? There is not an APP activation fee there is an oceans now fee, to activate the food and delivery part. but when we messaged crew chat the didn’t really care, it was like oh you are not getting charged why worry Link to comment Share on other sites More sharing options...
Jareds_mommytoo Posted September 19, 2023 #22 Share Posted September 19, 2023 1 hour ago, PacnGoNow said: Enchanted also? If so, they are not verifying, who is actually ordering the drinks. Not right. We were on the crown Link to comment Share on other sites More sharing options...
Rare david63 Posted September 19, 2023 #23 Share Posted September 19, 2023 I thought that it was standard practice on any cruise line to check your account daily. 4 1 Link to comment Share on other sites More sharing options...
memoak Posted September 19, 2023 #24 Share Posted September 19, 2023 2 hours ago, voljeep said: on a typical 7 day cruise - Sunday to Sunday - when does your PLUS package start and end? - given that a Princess PLUS day is 6am to 6am the next day Sunday through Sunday would be an 8 day cruise 1 Link to comment Share on other sites More sharing options...
Torfamm Posted September 19, 2023 #25 Share Posted September 19, 2023 5 hours ago, travellingnana said: This is the first time we have cruised without the plus package. Every other day we have to go to guest services to get bar charges removed. Charges in error are, and always have been, something that can happen. Before packages, before that app etc. It's usually very easy to resolve by using the Crew Chat function in the app rather than standing in line at guest services. 1 Link to comment Share on other sites More sharing options...
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