SRF Posted September 26, 2023 #1 Share Posted September 26, 2023 So, on a cruise in Nov 2022, I booked a cruise departing May 2023. I was on the cruise with my then GF, and booked the new cruise for both of us. We got $600 POBC as it was a 10 night cruise in a Grand Suite. Between the cruises, we broke up. I asked some friends if they wanted to go, but no one was able to do so. And I actually had a two bedroom Grand Suite, so it did not have to be a "close" friend. 😄 As per the normal CC advice, I did not cancel her, just had a no-show, so they would not reprice the cruise. So I am on the cruise, and check my account and it is very short on OBC. I also get OBC from my travel agent. I ask the Concierge about this and he checks on the computer, he ends up calling RCI HQ a few times, and finally got an answer. They divided the OBC between the two of us (which had NEVER been done before), and could not transfer from "her account" to mine since she did not board, her account was "locked." So I lost almost half the OBC from Next Cruise. And, no, they did not split the OBC equally between us. So after the cruise, I check my C&A account, and I only got 20 points. Hmm, 1 for sailing plus one for suite, plus one for solo times 10 nights should be 30 points. I call, and it seems that if you are solo due to a no-show, you do not get solo points, you have to be BOOKED as solo. The points thing is in the cruise contract, in fine print, buried. Just a heads up if you are going to go solo, to think about rebooking as solo for all the solo perks. Link to comment Share on other sites More sharing options...
HicksRA Posted September 26, 2023 #2 Share Posted September 26, 2023 They changed the extra solo points for a cancelled twosome some time ago. Link to comment Share on other sites More sharing options...
ace1zoe2 Posted September 26, 2023 #3 Share Posted September 26, 2023 (edited) It's been at least a year or more since they updated the no-show points policy. It is on the FAQ on their website. It specifically states that you only receive double points if you were originally booked as a solo. Edited September 26, 2023 by ace1zoe2 Link to comment Share on other sites More sharing options...
Husky1987 Posted September 26, 2023 #4 Share Posted September 26, 2023 2 hours ago, SRF said: The points thing is in the cruise contract, in fine print, buried. Everyone knows words not in the first or last paragraph of a contract don't really count. 2 1 3 Link to comment Share on other sites More sharing options...
Biker19 Posted September 26, 2023 #5 Share Posted September 26, 2023 2 hours ago, ace1zoe2 said: It's been at least a year or more since they updated the no-show points policy. Late 2019 or early 2020. Link to comment Share on other sites More sharing options...
Rare twangster Posted September 27, 2023 #6 Share Posted September 27, 2023 When I book solo at NextCruise I don't get the full OBC. It's always some percentage. For example my last Star Class booking was a NC solo booking and I received $300 OBC. Link to comment Share on other sites More sharing options...
3yorkies Posted September 27, 2023 #7 Share Posted September 27, 2023 These have been the rules for several years. You only get the extra points if you BOOK it solo, which I always do. Link to comment Share on other sites More sharing options...
Ken at the beach Posted September 27, 2023 #8 Share Posted September 27, 2023 59 minutes ago, twangster said: When I book solo at NextCruise I don't get the full OBC. It's always some percentage. For example my last Star Class booking was a NC solo booking and I received $300 OBC. How long was the cruise you booked? Link to comment Share on other sites More sharing options...
Mikew0805 Posted September 27, 2023 #9 Share Posted September 27, 2023 1 hour ago, twangster said: When I book solo at NextCruise I don't get the full OBC. It's always some percentage. For example my last Star Class booking was a NC solo booking and I received $300 OBC. This is odd to me. I book a sailing on almost every sailing, and I always book solo and always get the full amount. Link to comment Share on other sites More sharing options...
Stick93 Posted September 27, 2023 #10 Share Posted September 27, 2023 (edited) 3 hours ago, Biker19 said: Late 2019 or early 2020. Booked three rooms last January(2023) and canceled one kid 3 days before cruise. The remaining child got double points. The catch I believe is you must cancel the guest before cruise. No show is No extra points. Edited September 27, 2023 by Stick93 Link to comment Share on other sites More sharing options...
cublet Posted September 27, 2023 #11 Share Posted September 27, 2023 4 hours ago, Mikew0805 said: This is odd to me. I book a sailing on almost every sailing, and I always book solo and always get the full amount. Hello, I think that's the difference: When I book on-board I get 100% of the OBC, when I book on shore I get 75% of the OBC. Regards, Cublet Link to comment Share on other sites More sharing options...
Biker19 Posted September 27, 2023 #12 Share Posted September 27, 2023 3 hours ago, Stick93 said: The catch I believe is you must cancel the guest before cruise. Yes, this turns the booking into a solo. Link to comment Share on other sites More sharing options...
nelblu Posted September 27, 2023 #13 Share Posted September 27, 2023 11 hours ago, Mikew0805 said: This is odd to me. I book a sailing on almost every sailing, and I always book solo and always get the full amount. Same here. 7 hours ago, cublet said: Hello, I think that's the difference: When I book on-board I get 100% of the OBC, when I book on shore I get 75% of the OBC. Regards, Cublet Confused. I get the right amount of OBC when I book on board. When I book on land, I get no OBC unless it's a special promo. The latter statement are you talking about the NCC that needs to be converted into an actual sail within 2 months otherwise you lose the OBC. Link to comment Share on other sites More sharing options...
ace1zoe2 Posted September 27, 2023 #14 Share Posted September 27, 2023 6 hours ago, Biker19 said: Yes, this turns the booking into a solo. This true, however, they can and will reprice the cruise at current pricing. Our friend tried this and her cost was going to increase by about $600 so she chose the no-show with single points. Link to comment Share on other sites More sharing options...
steveru621 Posted September 27, 2023 #15 Share Posted September 27, 2023 OBC has always been split. Link to comment Share on other sites More sharing options...
Ken at the beach Posted September 27, 2023 #16 Share Posted September 27, 2023 (edited) 2 hours ago, ace1zoe2 said: This true, however, they can and will reprice the cruise at current pricing. Our friend tried this and her cost was going to increase by about $600 so she chose the no-show with single points. Never had that happen anytime I have done this for clients in the last 5 years. I they try to hang up and call back to get a more experienced agent. Edited September 27, 2023 by Ourusualbeach 1 Link to comment Share on other sites More sharing options...
Another_Critic Posted September 27, 2023 #17 Share Posted September 27, 2023 9 minutes ago, steveru621 said: OBC has always been split. Shareholder OBC is an exception. Link to comment Share on other sites More sharing options...
nelblu Posted September 27, 2023 #18 Share Posted September 27, 2023 (edited) 2 hours ago, steveru621 said: OBC has always been split. I thought it was per stateroom and not by individual. Years ago, they used to split the C&A balcony discount to 1st & 2nd Pax. Edited September 27, 2023 by nelblu Link to comment Share on other sites More sharing options...
Morecruisesplz Posted September 27, 2023 #19 Share Posted September 27, 2023 22 hours ago, SRF said: So, on a cruise in Nov 2022, I booked a cruise departing May 2023. I was on the cruise with my then GF, and booked the new cruise for both of us. We got $600 POBC as it was a 10 night cruise in a Grand Suite. Between the cruises, we broke up. I asked some friends if they wanted to go, but no one was able to do so. And I actually had a two bedroom Grand Suite, so it did not have to be a "close" friend. 😄 As per the normal CC advice, I did not cancel her, just had a no-show, so they would not reprice the cruise. So I am on the cruise, and check my account and it is very short on OBC. I also get OBC from my travel agent. I ask the Concierge about this and he checks on the computer, he ends up calling RCI HQ a few times, and finally got an answer. They divided the OBC between the two of us (which had NEVER been done before), and could not transfer from "her account" to mine since she did not board, her account was "locked." So I lost almost half the OBC from Next Cruise. And, no, they did not split the OBC equally between us. So after the cruise, I check my C&A account, and I only got 20 points. Hmm, 1 for sailing plus one for suite, plus one for solo times 10 nights should be 30 points. I call, and it seems that if you are solo due to a no-show, you do not get solo points, you have to be BOOKED as solo. The points thing is in the cruise contract, in fine print, buried. Just a heads up if you are going to go solo, to think about rebooking as solo for all the solo perks. Seems fair. Link to comment Share on other sites More sharing options...
Mikew0805 Posted September 28, 2023 #20 Share Posted September 28, 2023 (edited) 17 hours ago, cublet said: Hello, I think that's the difference: When I book on-board I get 100% of the OBC, when I book on shore I get 75% of the OBC. Regards, Cublet If you are referring to the open deposit, and then book when you get home... yes that is what I also would do if I didn't not know what sailing I wanted. Now I have no choice and have to wait to book it at home, because the rules changed on the casino certs. Either way I have always received 100%. The only difference I can think of, and it does not make sense that this would be it since Next Cruise is separate, is that all of mine are casino comps. Edited September 28, 2023 by Mikew0805 Link to comment Share on other sites More sharing options...
Another_Critic Posted September 28, 2023 #21 Share Posted September 28, 2023 6 hours ago, nelblu said: Years ago, they used to split the C&A balcony discount to 1st & 2nd Pax. They split it for my May 2003 sailing. Link to comment Share on other sites More sharing options...
nelblu Posted September 28, 2023 #22 Share Posted September 28, 2023 (edited) 10 hours ago, Mikew0805 said: If you are referring to the open deposit, and then book when you get home... yes that is what I also would do if I didn't not know what sailing I wanted. Now I have no choice and have to wait to book it at home, because the rules changed on the casino certs. Either way I have always received 100%. The only difference I can think of, and it does not make sense that this would be it since Next Cruise is separate, is that all of mine are casino comps. I wonder if @cublet is confusing with the C&A balcony discount. For instance, I'm eligible for the solo supplement (DP340) and rather than the $250 I get $188 instead. $188 is 75.2%. Edited September 28, 2023 by nelblu 2 Link to comment Share on other sites More sharing options...
motheroftwocats814 Posted September 28, 2023 #23 Share Posted September 28, 2023 Why should you get double points? It wasn't booked as a solo. I am confused about your OBC. Was the OBC per person? ie: 150 per person? Or was it attached to the lead guest? Link to comment Share on other sites More sharing options...
SRF Posted October 1, 2023 Author #24 Share Posted October 1, 2023 On 9/27/2023 at 12:22 PM, steveru621 said: OBC has always been split. Every previous cruise I booked on board, the OBC was in my account. The two accounts were linked to on credit card, but I would check my account on the 2nd or 3rd day to make sure the TA OBC got properly credited and the full RCI OBC was always there. Link to comment Share on other sites More sharing options...
SRF Posted October 1, 2023 Author #25 Share Posted October 1, 2023 On 9/27/2023 at 12:28 PM, Ourusualbeach said: Never had that happen anytime I have done this for clients in the last 5 years. I they try to hang up and call back to get a more experienced agent. I wish I had seen this before. I would have changed to solo. Thanks. My purpose in posting this thread was to give a heads up to those that did not know these things. I did not. The changing to solo was NOT the common advice here on CC. And the split OBC was something I had not seen on previous cruises. 1 Link to comment Share on other sites More sharing options...
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