No more check in on the website-app only

[PompeySailor]

2 minutes ago, Starry Eyes said:

I cannot check in on the app while on a cruise.

I’m on a ship now.  When I follow your instructions (which are quite and exactly what we all would have tried in the past, lol) as if to edit checkin for each of my upcoming cruises, I receive an error message “check in has checked out.”

 

Are you using a VPN?

Same error message I got when I was also on a ship and tried 

 

NonVPN for me 

 

I don’t think they even know if they were on a ship or not from the two conflicting responses 🤪

Edited October 1, 2023 by PompeySailor

[Tree_skier]

1 hour ago, cruiselvr04 said:

You can’t print from a phone

This isn't true... I regularly print from my phone. However, I understand that many people are not familiar with how to set things up so that this is easily done. It is especially easy with an iPhone.

 

 

[shof515]

1 hour ago, cruiselvr04 said:

You can’t print from a phone.

 

you can. it is called wireless printing and you need a printer that has WIFI

[JessyCruises]

They need to change the app so you can upload a photo vs taking a new one every time.

[JessyCruises]

10 hours ago, sandebeach said:

The problem with limiting check-in to using the app, is that, at this time, you cannot check in for a cruise using the app while you are currently on a cruise. You have to go to your browser, go to royalcaribbean.com, sign in, and then go to your cruise list to check in. I have had this happen several times. When I talked to IT, they just said that they would refer the problem, nothing they could do onboard. 

I am pretty sure I checked in on the app for an upcoming cruise from the Oasis a few weeks ago.

 

[cruiselvr04]

1 hour ago, Tree_skier said:

This isn't true... I regularly print from my phone. However, I understand that many people are not familiar with how to set things up so that this is easily done. It is especially easy with an iPhone.

 

 

Okay, tech savvy people.  I stand corrected.  I do have a WiFi printer but it’s touchy and for some reason doesn’t work reliably.  I sometimes print from my iPad.  

[cruiseguy1016]

2 hours ago, JessyCruises said:

They need to change the app so you can upload a photo vs taking a new one every time.

 

I've tried uploading an "acceptable" photo several times. I've even tried using one that I used to renew my passport. Nothing has worked. When I got to the port, I was told my picture was not acceptable so they took a new one. Now I don't even bother trying to upload a picture. I just have them take it at the pier. It literally only takes a few seconds.

[cindyscruise]

I just checked in for my November 5th cruise on the website

[crazyank]

On 9/30/2023 at 3:20 PM, BND said:

It's being reported on another site by several people that anyone checking in for a cruise now has to use the app and can no longer do it on the website. 

Simply not true.

[Tree_skier]

On 10/1/2023 at 6:08 PM, cruiseguy1016 said:

 

I've tried uploading an "acceptable" photo several times. I've even tried using one that I used to renew my passport. Nothing has worked. When I got to the port, I was told my picture was not acceptable so they took a new one. Now I don't even bother trying to upload a picture. I just have them take it at the pier. It literally only takes a few seconds.

Ditto... I gave up.  My picture has always had to be retaken so I don't bother anymore. It takes all of 7 seconds for them to take one they are happy with.  

[allie3490]

If someone doesn't have a smartphone they need to transport themselves to 2023. This is the way  society functions today. 

[irishgal432]

How do you print luggage tags from the app?

[doghog]

26 minutes ago, allie3490 said:

If someone doesn't have a smartphone they need to transport themselves to 2023. This is the way  society functions today. 

 I have a smart phone and have no issues functioning without it on a daily basis. If you can't, bummer for you. 🙃

[1girl3boys]

I checked in today and was able to do it online.

[Defender1158]

For those who are uncertain whether this is really happening, I was unable to check-in on the website yesterday.  I had the following screen:

 

There seemed to be no way to reach the website check-in function.

 

I used the Android phone app to check-in.  It went quickly and there were no real problems with it.  

 

I am expecting luggage tags to eventually come with the usual "View and print your documents" function that still appears on the website page.  

 

Couple of suggestions....

 

I took a selfie shot of myself using the phone app, but my DW was not immediately available.  I did not want to wait while the early check-ins were grabbed up, so I brought up a good face shot jpeg of her on my desktop (I have used this same photo before when you could just upload to the website for check-in) and took a photo of the desktop image with my phone using the app.  It seemed to work fine.  

 

I am old-fashioned enough to want a physical piece of paper available when checking in (please wait for me, my phone just died).  While I can print from my phone, the Android print formatting options are quite limited.  I just did an Android save-screen function to produce jpegs of our SetSail Passes, then transferred the jpegs to my desktop.  I put them side-by-side into a simple MSWord landscape page, sized them optimally and printed them out.  

/Greg

 

[allie3490]

2 hours ago, doghog said:

 I have a smart phone and have no issues functioning without it on a daily basis. If you can't, bummer for you. 🙃

Right. You have a smartphone. I rest my case ✌️

[doghog]

2 hours ago, allie3490 said:

Right. You have a smartphone. I rest my case ✌️

My point is I don't need it to function. I rest my case. ✌️