Rare Host CJSKIDS Posted October 29, 2023 #1 Share Posted October 29, 2023 Is anyone else having issues looking at the shore excursion page on their app or on the website for their sailing? On my laptop it goes to a black screen and on my the app it shows Whoops? Your page was not found. Oh the wonder of Princess' IT department! LOL Link to comment Share on other sites More sharing options...
cdngrl Posted October 29, 2023 #2 Share Posted October 29, 2023 That happened to me yesterday. I did finally see it on my third try. Link to comment Share on other sites More sharing options...
Rare jwattle Posted October 29, 2023 #3 Share Posted October 29, 2023 Ours are coming up fine...? Link to comment Share on other sites More sharing options...
Rare Lady Arwen Posted October 29, 2023 #4 Share Posted October 29, 2023 Ours are all fine, too Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted October 29, 2023 #5 Share Posted October 29, 2023 38 minutes ago, Host CJSKIDS said: Is anyone else having issues looking at the shore excursion page on their app or on the website for their sailing? On my laptop it goes to a black screen and on my the app it shows Whoops? Your page was not found. Oh the wonder of Princess' IT department! LOL May be your sailing? Try another sailing and see if same response or try later. Sometimes while they are updating those excursions, it glitches. 🥴 Link to comment Share on other sites More sharing options...
Torfamm Posted October 29, 2023 #6 Share Posted October 29, 2023 No problem for me. Link to comment Share on other sites More sharing options...
Rare Host CJSKIDS Posted October 29, 2023 Author #7 Share Posted October 29, 2023 18 minutes ago, PacnGoNow said: May be your sailing? Try another sailing and see if same response or try later. Sometimes while they are updating those excursions, it glitches. 🥴 Okay, they are back in my app. I can see them if I look at the sailing like I'm booking it, just not in my booking for some reason on my laptop. thanks everyone!! 2 Link to comment Share on other sites More sharing options...
Outerdog Posted October 29, 2023 #8 Share Posted October 29, 2023 The Shorex page frequently comes up blank when accessing it through an existing booking. This has been happening for months. Reloading the page (and trying again 4 times) or getting at it with another browser usually works. Walking away in frustration and coming back the next day also seems to work. 2 2 Link to comment Share on other sites More sharing options...
Rare leck57 Posted October 30, 2023 #9 Share Posted October 30, 2023 15 hours ago, Host CJSKIDS said: Okay, they are back in my app. I can see them if I look at the sailing like I'm booking it, just not in my booking for some reason on my laptop. thanks everyone!! I initially had problems as you described. The excursions are back, however I have two cruises booked and if I click on excursions for the later cruise I keep getting the excursions for the first cruise. Only Princess IT can manage this!! 1 Link to comment Share on other sites More sharing options...
canadarocks Posted October 30, 2023 #10 Share Posted October 30, 2023 I'm having the exact same problems @Host CJSKIDS Link to comment Share on other sites More sharing options...
Rare Host CJSKIDS Posted October 30, 2023 Author #11 Share Posted October 30, 2023 3 minutes ago, canadarocks said: I'm having the exact same problems @Host CJSKIDS @canadarocks thanks for letting me know. Issue still persists when I use the laptop or computer. Link to comment Share on other sites More sharing options...
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