Drink package refunds

[Sea38]

As some of my future cruise drink packages came down in price I cancelled them and re-booked them at the cheaper BF rate 😊, any idea of approx time it takes for the refund to go back on your CC for the original drink packages I bought? Thank you 😊 

[LoveChops]

6 minutes ago, Sea38 said:

As some of my future cruise drink packages came down in price I cancelled them and re-booked them at the cheaper BF rate 😊, any idea of approx time it takes for the refund to go back on your CC for the original drink packages I bought? Thank you 😊 

I did the same, my CC was refunded within 5 days.

[Sea38]

56 minutes ago, LoveChops said:

I did the same, my CC was refunded within 5 days.

Thank you, good to know as it will be a week tomorrow 

[jelayne]

Generally they are processed within a day by X but the credit card companies can take a couple of days to a week to post the refund.  

[prmssk]

I cancelled and re-booked a shore excursion after business hours on 11/21 and don't have the credit yet on my credit card.  Based on past experience, I expect to see it here in the next couple days.

[39august]

I did this on Nov.8 and don't see a credit yet. I have called X and they verified it was done on their end. Guess I will call Visa tomorrow. 

[jelayne]

I had a refund processed by X on 11/25 and it showed on my credit card yesterday 11/27.

[Sea38]

Sounds like it’s how long is a piece of string then?! 

Tomorrow will be a week, think I will start chasing after that.

[RedIguana]

The actual time for the refund to appear may also depend more on the issuing bank vs Celebrity. At least that is what I have been lead to believe. My credit union cards tend to be pretty quick, as in days, not weeks.

[prmssk]

Since my post an hour ago, my refund has shown up in my account (6 days since I made the cancellation).

 

I agree that the length of time it takes to show up is very dependent on your credit card issuer. Some are a lot faster to post refunds than others. 

[DaKahuna]

 I always use OBC for purchases pre-cruise and the refund is within a minute or two. 

 

[RedIguana]

13 minutes ago, DaKahuna said:

 I always use OBC for purchases pre-cruise and the refund is within a minute or two. 

 

Us steerage class folks often do not have enough OBC to fully cover some purchases, and often rely on a mix of OBC and credit card, or just the card.

[DaKahuna]

10 minutes ago, RedIguana said:

Us steerage class folks often do not have enough OBC to fully cover some purchases, and often rely on a mix of OBC and credit card, or just the card.

 

I understand and appreciate that.  I do get shareholder OBC and that sometimes may cover an inexpensive shore excursion.  

 

I do sometimes use my CC for larger ticket items to get the rewards points.  

[RedIguana]

24 minutes ago, DaKahuna said:

 

I understand and appreciate that.  I do get shareholder OBC and that sometimes may cover an inexpensive shore excursion.  

 

I do sometimes use my CC for larger ticket items to get the rewards points.  

Sorry if my comment came out wrong. I should have put a smiley emoji at the end to signify it was meant in a lightheaded way. 

[PTC DAWG]

56 minutes ago, DaKahuna said:

 I always use OBC for purchases pre-cruise and the refund is within a minute or two. 

 

Brilliant...reading is fundamental.  🙂

[doghog]

I liked to get a refund on the drink package for the drinks I (we) didn't have during the cruise. 😉

[sunshinegirl89]

Never got a refund from a Nov 1st cancelation.  Celebrity said they processed it and AmEx said they never received it.  Guess I'm out a couple hundred bucks.  Not going to lie- leaves a really bad taste in my mouth a few weeks before our cruise.  

[Sea38]

15 minutes ago, sunshinegirl89 said:

Never got a refund from a Nov 1st cancelation.  Celebrity said they processed it and AmEx said they never received it.  Guess I'm out a couple hundred bucks.  Not going to lie- leaves a really bad taste in my mouth a few weeks before our cruise.  

I won’t be giving up on mine as it’s well over £1000 due back! 

[StopTheWorld]

1 hour ago, sunshinegirl89 said:

Never got a refund from a Nov 1st cancelation.  Celebrity said they processed it and AmEx said they never received it.  Guess I'm out a couple hundred bucks.  Not going to lie- leaves a really bad taste in my mouth a few weeks before our cruise.  

You can raise with Amex. You’ll have proof of the refund presumably (an email from celebrity or a screenshot of the cancellation) as proof.