Recent experience with boarding and check in.

[roberts2005]

Can a recent cruiser explain the current check in process and boarding procedure?     Is it necessary to do anything on line before arriving at the port.

 

also, is there a way to select an arrival time or does everyone now show up at the same time?

[uktog]

Our last two cruises(February and April) it was quicker with the online form done and printing off the boarding pass with barcode but the people beside us hadn’t. I guess their check in took about three minutes longer nothing more

In February we had an allocated boarding time on our pass which we followed but no one checked our time and everyone was progressing to check in when they arrived. In April we did not even have a time. 

[roberts2005]

Was there any assigned boarding times?   The email I received with my boarding pass the time seems generic.

 

Also, does not seem anyway to do online if I wanted to.

[uktog]

43 minutes ago, roberts2005 said:

Was there any assigned boarding times?   The email I received with my boarding pass the time seems generic.

 

Also, does not seem anyway to do online if I wanted to.

February yes April no

[laurieb]

We just boarded the Quest on Saturday; showed up at noon and people were already boarding. Had printed our boarding passes but nothing else. Very fast and efficient.  

[Allwashedup]

Just a couple of questions.

When do we get our final paperwork, we are on a cruise mid July?

 

Do they take your photograph at the docks for your boarding card, or is there somewhere online we can do this prior to boarding on the Azamara website.

 

Thanks for your help.

[uktog]

18 minutes ago, Allwashedup said:

Just a couple of questions.

When do we get our final paperwork, we are on a cruise mid July?

 

Do they take your photograph at the docks for your boarding card, or is there somewhere online we can do this prior to boarding on the Azamara website.

 

Thanks for your help.

You (or your agent) should get an alert when documents are available through manage my booking. 
Recently I didn’t have any option to upload photos they did them on the tablets whilst boarding- all very quick and for the vain ones she even asked if they liked the photo or should she redo it before saving it to your cruise file! 

[Allwashedup]

Thank you for you quick reply, one less thing to sort out.

[jollyjones]

I'm an Az newbie too (not a cruising newbie), boarding in a few weeks.

My TA sent me the docs at 4 weeks before boarding and I have printed out the boarding pass which has the barcode and date of boarding (no time) - I guess I just turn up to board at the usual sort of time and this is all I need?

Plus passport and credit card of course!

[uktog]

34 minutes ago, jollyjones said:

I'm an Az newbie too (not a cruising newbie), boarding in a few weeks.

My TA sent me the docs at 4 weeks before boarding and I have printed out the boarding pass which has the barcode and date of boarding (no time) - I guess I just turn up to board at the usual sort of time and this is all I need?

Plus passport and credit card of course!

It is indeed plus of course your happy holiday mindset. Enjoy! 😊 

[Ithikan]

Are the docs normally available at 30 days prior to sailing?

My TA told me that preboarding documents are no longer required.  Yet, I remember having papers with a barcode supplied by a different TA just before our Melbourne cruise.  (Which we needed at the pier gate before getting close to check in.)

Thanks for any insights.

[Grandma Cruising]

7 hours ago, Ithikan said:

Are the docs normally available at 30 days prior to sailing?

My TA told me that preboarding documents are no longer required.  Yet, I remember having papers with a barcode supplied by a different TA just before our Melbourne cruise.  (Which we needed at the pier gate before getting close to check in.)

Thanks for any insights.

We received our guest booklet which includes the barcoded boarding cards exactly 30 days before our cruise. It came direct from Azamara, even though we are booked through a TA.

[beatnix]

I got the documents for our B2B in November right after payment of the deposit from our TA.

The boarding pass with the barcode are the last pages.

[ExArkie]

7 hours ago, Grandma Cruising said:

We received our guest booklet which includes the barcoded boarding cards exactly 30 days before our cruise. It came direct from Azamara, even though we are booked through a TA.

Ours was an e-mail from Azamara on September 3 for a transatlantic leaving October 3. Bar coded passes were the last two pages. We booked through a travel agent. 

[Ithikan]

Thank you!  This is just the info I'd hoped for - I shall be patient for a few more days.  This forum never fails!

[Travels with Lisa]

Interesting- I sail in less than 4 weeks and haven't received a thing.

 

[Ayden]

21 minutes ago, Travels with Lisa said:

Interesting- I sail in less than 4 weeks and haven't received a thing.

 

Check your spam file.   It has happened to us on past sailings. 

[Travels with Lisa]

Thanks, not there. I'll query my TA tomorrow.

[sczcardfan]

On 9/7/2024 at 4:00 PM, Ithikan said:

Are the docs normally available at 30 days prior to sailing?

My TA told me that preboarding documents are no longer required.  Yet, I remember having papers with a barcode supplied by a different TA just before our Melbourne cruise.  (Which we needed at the pier gate before getting close to check in.)

Thanks for any insights.

I received my docs 52 days before my upcoming sailing, after I called in to take the 20% discount on the beverage package (through the recent promotion). When the rep added the package to my reservation, and charged it to my OBC, she told me that she was emailing the docs (with the bar code boarding pass) to me and I immediately received them. It was a surprise, but not an unpleasant one.

[PirateWife]

Depends on where you are boarding. We just got off a cruise that we started in Dublin. Because the port does not have onshore boarding space, when we arrived at port, we were given a number, waited about 1/2 hour, boarded about 12:30, and processing--taking picture, checking passport, and giving you your ID card--was done onboard.

[Raydonna]

We boarded Quest in Lisbon yesterday and it took less than an hour from entering the queue to enjoying a glass of wine on the deck.  I had all our docs printed, but all they did is look at our passport, enter the number on the ticket and our credit card into the computer, and took our picture. We have ~ 650 on board.  We had to add our passport information online beforehand as it was a Lisbon requirement.

[mj_holiday]

No need to sweat over boarding paperwork.  If you get it, print it out, but boarding has been very easy and fast the two times we have gone on an Azamara cruise.  One verry nice thing is that for both cruises, there was a nice seating area with some refreshments while you waited, and the wait was not long.