My cousin booked Standard with a travel agent (CDN) and paid for On Board Services - tips, WiFi separately. When he heard about the new adds on with Plus, he called in to cancel the paid On Board Services. The phone agent said if they paid the Plus today as there was a sale- $40 off for 2 on a 14 day cruise. Agent cancelled all On Board Services and added Plus. They paid for the Plus. The cruise has not been paid off yet.
Their Personalizer shows each - 1 device Wifi, tips, drinks, 2 fitness classes, 2 desserts, free medallion delivery (can’t use as CDN). No mention of the new Plus items mentioned today.
Who gets the commission for the paid Plus, the Princess phone agent or their travel agent?