Dar & Bob

I recently upgraded on two of our cruises for $6.99 plus 20% gratuity - at the moment it is $13.99

We used VIP Travel - info below, They arrived as requested at a reasonable price - since we were there in May we requested a side trip to see the tulip fields for an additional amount of course. We had a fabulous driver and wonderful trip. VIP Travel & Limousine Services Office: +3120 261 22 37 (also for Whats app) Info@viptravelservices.com www.viptravelservices.com

So a question to people on the whole Credit Card for Shoreside transactions requirement. I emailed my CVP and basically was told we will stay Blue Lane if we don't provide although from what she can see we are Green Lane. It appears our medallions are still ordered ( at least it shows that on the new app) The question is has anyone emailed customer relations or even someone above. Could this just be a software glitch? I worked in Tax for many years and every new release there were "known problems" that they were trying to fix even though they released the software. I did email customer relations and I'm hoping that this is the answer.

Yes that is what is highlighted as not complete. All else is done except payment method. It is the ONLY item red and missing

Thank you guess I don't know how to do a proper search. I will turn off this thread now.

I did search the forum before posting this and don't see it anywhere We just uploaded the new app. We were Green Lane for everything. Now it's Blue, the new App is requiring us to provide a Credit Card number for Shoreside Transactions with the medallion and authorize Radiqal Gaming LLC to store our information. No Way. I don't mind Princess having CC information but no to a 3rd party. I can't even imagine trying to straighten out an erroneous charge. Does anyone have an email to escalate this? This can't be right. I have emailed our CVP and she said no way to opt out. I sure am hoping this is a programming glitch.

You can book any class of airfare. If you want to see how it works, pick another cruise from FLL, then go down to flight quotes. Put in mock dates ( I try to make it the same day of the week) you will be able so see all the various classes.

So normally if you are signed in the Classic Package would show "Reserved" if you have booked it- maybe no upgrade because you don't have the Classic to upgrade

I got it on my Ascent cruise for April 2024

On the Apex we were able to walk out there, There were chairs stacked up - we were sailing to Norway so I assume this was due to weather.

I totally agree. I love the medallion - especially that it can be in my purse or a pocket. I walk up and the door opens, the bartender knows me, etc. We can see if our cruise companions are in the buffet, their room or whereever. We had issues setting it up orginally but the past 4 cruises have been much enhanced by it. We have been on a few Celebrity cruises recently and we do miss the medallion.

Not sure if this is a Canadian rate but I see nothing that low at all - or is the 650 just for the AI portion?

So after about 5 hours time my issue is supposedly solved. Not completely happy with the solution but we're at their mercy. I did call and did the call me back option which was supposed to be 90 minutes. I waited 2 hours before calling back with a wait of an 1:45. Told the rep my problem which he had to go to the "resolutions" team. Took about another 45 minutes to get my balance to the correct number and get the AI package reinstalled. However, my current confirmation looks nothing like the original - the second fare was just adjusted and no AllInc codes but these: TDX8-BASICWIFCH10 TDX9-BASICWIFSV10 TFD8-GRAT STD 10N TFQ6-PROMO2C 10N TFQ7-BEVCLINGRA10 Looks like codes for the Tech Dept? Also 4 of our 6 excusions show twice on my order history, which the rep tried to explain to me but I still have no idea why. If I want to cancel any of them (cruise is 15 months away) I don't know how I would do it. So yes my balance is back to what I owe and I have everything that I had previously. I have copies of all of my transactions along the way - hopefully I never need them.

We were booked in a veranda cabin to begin with on a good sale with good OBC

With the sale on excursions that has been going on, we and 2 other couples were booking our excursions for a November 2024 cruise. DH and I had $750 OBC to spend and we booked $622 in excursions using the OBC. Got all the normal confirms etc. We booked the last one yesterday morning (Friday) and it showed $128 remaining OBC . So all was well and good Today (Saturday) I two emails at 1:15 pm reminding me of my payments due... wait what? I go onto the X website and not only do I not have any OBC showing, our balance is now showing at 9,151 instead of 5,488 and of course the wait is 90 minutes to talk to anyone. WTH Celebrity. Unfortunately our friends had to do the 90 minute wait yesterday because they did not get OBC for their Book Later deposits which the reps argued with them about. Have loved our Celebrity cruises but they are really testing my patience

Be aware if you are talking about the two larger mini suites on Deck 10, those are accessible cabins, You will see it in the description on the deck plan.. If you are not handicapped you will be moved if they need the accessible cabin for someone who is. Had this happen a long time ago on the Regal.

We had issues last summer on the Grand. Even though we had the Plus Package the entire first day we were charged for our drinks. Supposedly the system didn't "reset" but the bartenders could "see" us on their screen and see that we had the package. We had various other problems, including having to wait to be seated even with Club Class dining. GS line taking care of problems. IMO I will never sail less than Royal class on Princess, which is unfortunate since there are some great itineraries on the other ships

Was it noisy? I see that this restaurant has replaced Bistro Sur La Mer. We had dinner in Bistro in November and while the food was very good the atmosphere was horrible, noisy from the plaza and people walking through.

We had the same thing happen last year just before our final payment. The amount due dropped by the exact amount of the insurance. Had to call our rep to get it reinstated. I wish that Celebrity had the details of the booking on the website. We have cruised Princess a lot and you can see every line item on their site so if something does change you don't have to guess at what it is. I do agree that Celebrity's website is one of the worst.

We have two cruises in 2024 and doesn't seem to apply to either 😞

It never ceases to amaze me how inconsiderate people are becoming. We have had a few instances sitting in doctors offices in the past month. Woman playing a game on her phone. Bing, bang bong, over and over, an older couple trying to do something with their bank account with it on speaker phone (please enter your PIN), talking to their mother, another conducting business. All people old enough to know better, It happens in the grocery stores, basically everywhere. I laugh because people are concerned about "privacy" but will discuss their entire life in public. I think I would see if there was some place to move or I would have had to tried to take the polite rule rather than risk a stroke LOL

Had this happen on our Alaska cruise while "peacefully" sailing Glacier Bay, loud discussion, we could understand every word from 3 levels up. They had to talk over their music.

I appreciate your impression of the Veranda class on X. We have just started sailing with X and have done a Sunset Veranda (Edge), Veranda (Equinox) and most recent Sky Suite on Apex in Norway. We loved the suite and luminae but I am not sure we will book retreat again. Not great amenities on Equinox and on the E class there is so much more to do. We are doing an IV on Ascent so that may change our mind when the SV is not available. For the difference in price even with upgrading the booze package, we can eat a lot of meals in specialty for the $$

Remember the whisper game where the first person whispers a phrase to the second and so on and what comes out on the other end???? Yeah you can smoke in the casino or you can vape thc....... make up your own ending LOL

At the risk of everyone else's health.......nice