What if Price Drop and Used OBC?

We booked a cruise that came with OBC. Without thinking, we went ahead and booked some items in cruise planner and used our OBC.

We have awhile until our final payment. I'm diligent in checking the price daily to see if the cost has gone down. What happens if there is a price drop where there is no OBC (but overall net price is cheaper)? Would we need to cancel our bookings to return the OBC and then book at the new price? (Didn't think of this beforehand or we would have waited to book the items).

We booked a cruise that came with OBC. Without thinking, we went ahead and booked some items in cruise planner and used our OBC.

 

We have awhile until our final payment. I'm diligent in checking the price daily to see if the cost has gone down. What happens if there is a price drop where there is no OBC (but overall net price is cheaper)? Would we need to cancel our bookings to return the OBC and then book at the new price? (Didn't think of this beforehand or we would have waited to book the items).

You would be billed for the items you purchased with OBC.

Thank you. So it would be added to our outstanding balance then?

Thank you. So it would be added to our outstanding balance then?

Not sure if it would be added to the balance or immediately required when you make the change.

In my experience when we lost our obc for the drink package. They sent me an email later that day saying I had a week to pay for it

Thanks. Guess we'll see if the price goes down. It does make sense that they make you pay at the time as if you lose OBC, you haven't fully paid for the item.

Thanks. Guess we'll see if the price goes down. It does make sense that they make you pay at the time as if you lose OBC, you haven't fully paid for the item.

You want to check prices on Oct. 1. The next sale is 60% off the second guest.

You want to check prices on Oct. 1. The next sale is 60% off the second guest.

Thanks will check. I assume they will be raising the base price then. ;)

Thanks will check. I assume they will be raising the base price then. ;)

No, not always...

I had this happen a few months ago. Net savings was $75 ($100 off cruise, but $25 less in OBC), and I'd already used the OBC to purchase my soda-n-internet package.

I had a $25 balance due in my Cruise Planner after that, so I just paid the balance then.

They didn't cancel my purchases or anything -- I just had to pay the difference.

Thanks will check. I assume they will be raising the base price then. ;)

Sometimes, but the one time I booked that bogo 60 it was the best price I saw until sailing.

I had this happen a few months ago. Net savings was $75 ($100 off cruise, but $25 less in OBC), and I'd already used the OBC to purchase my soda-n-internet package.

 

I had a $25 balance due in my Cruise Planner after that, so I just paid the balance then.

 

They didn't cancel my purchases or anything -- I just had to pay the difference.

Thank you for sharing same experience (well, same if we get a price drop without / less OBC...lol). Good to know they don't cancel and make you rebook.

Will definitely be checking Oct 1 sale. Thanks for the heads up!

I had this happen a few months ago. Net savings was $75 ($100 off cruise, but $25 less in OBC), and I'd already used the OBC to purchase my soda-n-internet package.

 

I had a $25 balance due in my Cruise Planner after that, so I just paid the balance then.

 

They didn't cancel my purchases or anything -- I just had to pay the difference.

Did you get notified that you owed back the OBC that you used? We did have a price drop with the new 'sale' so I called in to get our price adjusted. The Royal Rep (who was not the nicest today), said I would get an email of what I owed, but so far nothing has shown up. And with the new website, you don't see balances in the cruise planner.

Did you get notified that you owed back the OBC that you used? We did have a price drop with the new 'sale' so I called in to get our price adjusted. The Royal Rep (who was not the nicest today), said I would get an email of what I owed, but so far nothing has shown up. And with the new website, you don't see balances in the cruise planner.

I got my email about 5 hours after I changed price. The rep told me it could take up to 24 hour for everything to update

Thanks. So far no email. Will wait another day but have a feeling our reservation is messed up. We booked online for one room. Then called in and changed to 2 rooms (with OBC split between them). It was a very long call to get it switched and we don't see both reservations under one email reservation (something with different booking types). So will give it a day but call in tomorrow if no email.

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I think I just noticed the balance due in the Cruise Planner when I logged on the next time, not sure if I ever got an email about it.

If you're not showing the balance due in the Planner, maybe the balance due is under the other reservation number? Each room has its own reservation number....

Not sure if it would be added to the balance or immediately required when you make the change.

They will show a balance need to pay it immediately or they will cancel after 7 days....

Been there - done that!:rolleyes:

They will show a balance need to pay it immediately or they will cancel after 7 days....

Been there - done that!:rolleyes:

Appreciate the update.:)

Where did is the balance shown in the 'Cruise Planner'? Or is it in the 'Pay remaining balance' option? I'm not seeing anything in either of our 2 reservations.

Thanks. So far no email. Will wait another day but have a feeling our reservation is messed up. We booked online for one room. Then called in and changed to 2 rooms (with OBC split between them). It was a very long call to get it switched and we don't see both reservations under one email reservation (something with different booking types). So will give it a day but call in tomorrow if no email.

 

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I am confused by your post. Each cabin has it's own booking number so I don't see how 2 cabins could be on one. Also, the splitting of OBC also confuses me. I am thinking that when you booked originally, you got xyz amount of credit. If you booked a second cabin, without changing the original cabin info/passengers, that cabin would get whatever the promotion is now. If you took people out of your cabin to put in the second cabin, you are changing your reservation as well and whatever the promotion is for today is what you would get with the original cabin. If you just added a second cabin, with no change to the original reservation, the OBC would stay the same and the new cabin would get whatever the promotion is today. What did you do?

I am confused by your post. Each cabin has it's own booking number so I don't see how 2 cabins could be on one. Also, the splitting of OBC also confuses me. I am thinking that when you booked originally, you got xyz amount of credit. If you booked a second cabin, without changing the original cabin info/passengers, that cabin would get whatever the promotion is now. If you took people out of your cabin to put in the second cabin, you are changing your reservation as well and whatever the promotion is for today is what you would get with the original cabin. If you just added a second cabin, with no change to the original reservation, the OBC would stay the same and the new cabin would get whatever the promotion is today. What did you do?

Sorry. To clarify. All bookings are under refundable.

1. Booked one balcony stateroom online for the four of us (2 adults, 2 kids). Had OBC on room.
   
2. Changed room to 2 promenade rooms (DH and I kept original booking #, kids got second booking #). Each room came with OBC. *At this point we used the OBC (Booked BOGO using OBC from stateroom 1, Booked excursion using OBC from stateroom 2).
   
3. New promotion so I called in for price drop - No OBC but cheaper overall
   

So I would think that we need to pay back the OBC that we spent in second item above. So far, no notice that we owe anything (no email or indication in cruise planner)

Where did is the balance shown in the 'Cruise Planner'? Or is it in the 'Pay remaining balance' option? I'm not seeing anything in either of our 2 reservations.

TA called me and told me the base cruise fare is $130 short - please pay immediately or it will be cancelled soon....:eek:

Planner was fine as far as I could see - they shortened the cruise fare!:eek::o

TA called me and told me the base cruise fare is $130 short - please pay immediately or it will be cancelled soon....:eek:

Planner was fine as far as I could see - they shortened the cruise fare!:eek::o

Your cruise cancelled or what you purchased with your OBC? And this was before your final payment?

Good your TA notified you. We booked with Royal. Still no indication. I see order history on both accounts and list balance for the Bogo and Excursion as $0 CAD.

So I would think that we need to pay back the OBC that we spent in second item above.

Or they will cancel those bookings without notice.

This happened to us just a few weeks ago. We'd made the booking ourselves and found that the price had dropped a great deal. We had already used our OBC for a wine tasting and wi-fi. DH called RCI and asked about an upgrade due to the price drop. (We were already after final payment.) The cruise consultant offered us a guaranteed balcony, unassigned, or a Forward Outside cabin, no charge but no onboard credit. Because we had already spent our OBC, she talked to Resolutions. They okayed our keeping the OBC and our OBC purchases.

It could be they gave us special treatment because this will be our first RCI cruise, but I really don't know.