Rare Woobstr112G Posted March 18, 2015 #1 Share Posted March 18, 2015 (edited) Earlier today I was looking at the Princess website while I was at work (don't tell my boss:D). I was impressed with the redesign of the site. When I got home from work I fired up my IPAD Air to again check out the site. I found the site nearly unusable as I was unable to activate the pull down tabs as the "Come Back New" video kept coming up. I called Princess and was told they were receiving numerous complaints regarding website usage (after the redesign) by IPAD users. Anyone else out there experiencing the same issues......? Bob Edited March 18, 2015 by Woobstr112G Link to comment Share on other sites More sharing options...
lrockwitt Posted March 18, 2015 #2 Share Posted March 18, 2015 I can't even get onto the site. It has been three days. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Colo Cruiser Posted March 18, 2015 #3 Share Posted March 18, 2015 Not good. :( Link to comment Share on other sites More sharing options...
Rare Woobstr112G Posted March 18, 2015 Author #4 Share Posted March 18, 2015 I hope that since IPADs are so popular and widely used, they will quickly fix the issue.... Bob Link to comment Share on other sites More sharing options...
dchip Posted March 18, 2015 #5 Share Posted March 18, 2015 Yup!!!!! I was trying to get the deck plans on the Royal and the video kept coming up. I thought it was my fat fingers at first. :D Cheers, Denise Link to comment Share on other sites More sharing options...
Colo Cruiser Posted March 18, 2015 #6 Share Posted March 18, 2015 They sure seem to have a lot of web issues over the last few months. Link to comment Share on other sites More sharing options...
AJs Grandpa Posted March 18, 2015 #7 Share Posted March 18, 2015 Still using the original iPad which can't run newer versions of iOS. Works fine. I guess I'll have problems when Princess fixes the site to run on current iOS :( Link to comment Share on other sites More sharing options...
Rare Woobstr112G Posted March 18, 2015 Author #8 Share Posted March 18, 2015 (edited) Still using the original iPad which can't run newer versions of iOS. Works fine. I guess I'll have problems when Princess fixes the site to run on current iOS :( That could be the issue. Got a friend that has an original mini that I know h hasn't upgraded in awhile. Going to try and borrow it to see if I get the same results. Bob Edited March 18, 2015 by Woobstr112G Link to comment Share on other sites More sharing options...
riclop Posted March 18, 2015 #9 Share Posted March 18, 2015 Try a computer. Link to comment Share on other sites More sharing options...
Rare Woobstr112G Posted March 18, 2015 Author #10 Share Posted March 18, 2015 Try a computer. I have an IMac and a MacBook Pro where I have no issues accessing/using the Princess website. If you would have looked at the title of this thread, you would have seen I was mentioning issues with accessing the website while using my IPAD Air.....:rolleyes: Bob Link to comment Share on other sites More sharing options...
RNGALNG Posted March 18, 2015 #11 Share Posted March 18, 2015 I have never had luck with my iPad and the site. Before our last cruise a coupe weeks ago, I would try to sign in to look at things about our upcoming cruise and could never get there. I would have to wait till I for home to use my Macbook. It would be nice to have it work. And yes, my iPad is updated. It isn't even a year old either! Link to comment Share on other sites More sharing options...
Rare Cruise Junky Posted March 18, 2015 #12 Share Posted March 18, 2015 Yep, same issues with the ipad Link to comment Share on other sites More sharing options...
flourpot Posted March 18, 2015 #13 Share Posted March 18, 2015 I haven't had any problems accessing the Princess website on my iPad. It could be because I'm using Google Chrome as my browser, rather than Safari. I tend to find many problems when I use Safari, but almost none when I use Chrome. Link to comment Share on other sites More sharing options...
Astro Flyer Posted March 18, 2015 #14 Share Posted March 18, 2015 (edited) That could be the issue. Got a friend that has an original mini that I know h hasn't upgraded in awhile. Going to try and borrow it to see if I get the same results. Bob Bob, I'm not having any problems on my iPad Mini Retina (2nd mini) using the most current iOS 8.2 and Safari. Edited March 18, 2015 by Astro Flyer Link to comment Share on other sites More sharing options...
Rare Woobstr112G Posted March 18, 2015 Author #15 Share Posted March 18, 2015 (edited) I haven't had any problems accessing the Princess website on my iPad. It could be because I'm using Google Chrome as my browser, rather than Safari. I tend to find many problems when I use Safari, but almost none when I use Chrome. Bob, I'm not having any problems on my iPad Mini Retina (2nd mini) using the most current iOS 8.2 and Safari. Same issue in Chrome and Safari. I also tried several different web browser apps from the App Store and noted the same problem.....:confused::(:confused: Bob Edited March 18, 2015 by Woobstr112G Link to comment Share on other sites More sharing options...
dmwnc1959 Posted March 18, 2015 #16 Share Posted March 18, 2015 (edited) Just checked it with my iPad Air: I had a link already in my Bookmarks and it took me to the 'old version' of their homepage, but when I went from Google to the Princess Cruises website it gives me the 'new' version. Both versions were completely functional, even by tapping the Find Cruises button on the new version. My iPad Air is running update 8.2 and using Safari as the browser. Just took these homepage screen shots off of my iPad: Old version (accessed by using link from my Bookmarks) New version (accessed from Google search) :D Edited March 18, 2015 by dmwnc1959 Link to comment Share on other sites More sharing options...
IECalCruiser Posted March 18, 2015 #17 Share Posted March 18, 2015 The "Plan a Cruise" and "Booked Guests drop down menus work for me but the others only get me to the stupid video on my 4th Gen iPad running iOS 8.2. I'm not a happy camper :( Link to comment Share on other sites More sharing options...
Rare Cruise Junky Posted March 18, 2015 #18 Share Posted March 18, 2015 The "Plan a Cruise" and "Booked Guests drop down menus work for me but the others only get me to the stupid video on my 4th Gen iPad running iOS 8.2. I'm not a happy camper :( That's exactly what I get. home page and find a cruise are fine, it's the other drop downs. Link to comment Share on other sites More sharing options...
ChiefBoats Posted March 18, 2015 #19 Share Posted March 18, 2015 Interesting. I'm not having any problems with my Surface Pro or my Kindle. Looking at my upcoming cruise personal page on my Kindle as I'm typing. I wonder why IPad users are having problems? ________________________ Island Princess 2008 Alaska Island Princess 2009 (B2B) Alaska Royal Princess (Old) 2010 Alaska Golden Princess 2011 Alaska Coral Princess 2012 Panama Canal Star Princess 2012 Alaska Island Princess 2013 Alaska Crown Princess 2013 Western Caribbean Caribbean Princess 2013 Western Caribbean Royal Princess 2014 Eastern Caribbean Royal Princess 2014 New England Emerald Princess 2014 Western Caribbean Link to comment Share on other sites More sharing options...
msmoger Posted March 18, 2015 #20 Share Posted March 18, 2015 Just checked it with my iPad Air: I had a link already in my Bookmarks and it took me to the 'old version' of their homepage, but when I went from Google to the Princess Cruises website it gives me the 'new' version. Both versions were completely functional, even by tapping the Find Cruises button on the new version. My iPad Air is running update 8.2 and using Safari as the browser. Just took these homepage screen shots off of my iPad: Old version (accessed by using link from my Bookmarks) New version (accessed from Google search) :D My experience exactly. Link to comment Share on other sites More sharing options...
Rare Cruise Junky Posted March 18, 2015 #21 Share Posted March 18, 2015 My experience exactly. But we're not saying we don't see the same thing. we're having issues with us the drop down menus. Can you click on ships and experiences and then click on onboard activities? Does it work or does the come back new video start? It's not working in either of our iPads and his is full updated Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
msmoger Posted March 18, 2015 #22 Share Posted March 18, 2015 But we're not saying we don't see the same thing. we're having issues with us the drop down menus. Can you click on ships and experiences and then click on onboard activities? Does it work or does the come back new video start? It's not working in either of our iPads and his is full updated Sent from my iPhone using Tapatalk Yes, you are correct, it's totally screwed up!! :eek::rolleyes: Link to comment Share on other sites More sharing options...
yoyosma Posted March 18, 2015 #23 Share Posted March 18, 2015 I just checked my ipad mini running 8.1.3, haven't loaded 8.2 yet, I never load the new operating systems when first offered because of issues like this. I don't see the video until I select on board activities, but even then I can scroll and select in the drop down menu. Since I'm cruising in 11 days, I guess I won't be downloading the new version of iOS for a while yet. It is also available for my iphone 6 but not loaded. Link to comment Share on other sites More sharing options...
Jase0581 Posted March 18, 2015 #24 Share Posted March 18, 2015 It isn't just iPads I get the same issue on my Samsung Galaxy Tab. Link to comment Share on other sites More sharing options...
IECalCruiser Posted March 19, 2015 #25 Share Posted March 19, 2015 I just checked my ipad mini running 8.1.3, haven't loaded 8.2 yet, I never load the new operating systems when first offered because of issues like this. I don't see the video until I select on board activities, but even then I can scroll and select in the drop down menu. Since I'm cruising in 11 days, I guess I won't be downloading the new version of iOS for a while yet. It is also available for my iphone 6 but not loaded. It didn't work for me with 8.1.3 and it still doesn't work with 8.2[emoji27] Link to comment Share on other sites More sharing options...
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