EZ1 Posted May 1, 2020 #3401 Share Posted May 1, 2020 Yesterday, we got the first 4 refunds from Royal to our Visa. Port charge refund for the Mar 22 cruise, insurance refund for same, Port charge refund for Mar28 cruise, & ins. for that one. So it is taking about 45 days, since I requested the refund for the Mar 22 right away, on Fri Mar13, with the online form. Link to comment Share on other sites More sharing options...
texasreb Posted May 7, 2020 #3402 Share Posted May 7, 2020 Looks like there might be some changes in "Cruise with Confdence". https://www.royalcaribbean.com/cruise-with-confidence Link to comment Share on other sites More sharing options...
Nath Posted May 7, 2020 #3403 Share Posted May 7, 2020 New booking incentives from RCL: Cruise with Confidence has been extended to allow cancellations up to 48-hours prior to sailing in exchange for a 100% Future Cruise Credit on sailings through April 2022 for bookings made on-or-before August 1, 2020 NEW! Introducing Lift & Shift for guests who simply wishing to move their existing booking to next year, protecting their original price and promotion. Simply select a qualifying sailing in the future, give us a call or contact your TA and we'll handle the rest! NEW! Book on-or-before August 1, 2020 and take advantage of our Best Price Guarantee up to 48-hours prior to sailing, ensuring that our guests are getting the best deal! NextCruise Book Later Offer is now extended for any February or March Book Later reservation that converts to a 2020 sailing — now eligible through May 31, 2020! Link to comment Share on other sites More sharing options...
RFerrington Posted May 7, 2020 #3404 Share Posted May 7, 2020 Are casino comp upgraded cruises eligible for Lift and Shift ? Link to comment Share on other sites More sharing options...
phillygirl2400 Posted May 7, 2020 #3405 Share Posted May 7, 2020 13 minutes ago, RFerrington said: Are casino comp upgraded cruises eligible for Lift and Shift ? Inquiring minds want to know. I was going to cancel a similar November cruise but i'd rather L & S. Link to comment Share on other sites More sharing options...
gaylemh Posted May 7, 2020 #3406 Share Posted May 7, 2020 1 hour ago, phillygirl2400 said: Inquiring minds want to know. I was going to cancel a similar November cruise but i'd rather L & S. I read in my casino group on FB that some have tried, but casino comp/certificate cruises were not eligible. 1 Link to comment Share on other sites More sharing options...
RFerrington Posted May 7, 2020 #3407 Share Posted May 7, 2020 31 minutes ago, gaylemh said: I read in my casino group on FB that some have tried, but casino comp/certificate cruises were not eligible. Thanks. That’s what I expected. Link to comment Share on other sites More sharing options...
phillygirl2400 Posted May 8, 2020 #3408 Share Posted May 8, 2020 On 5/7/2020 at 10:48 AM, gaylemh said: I read in my casino group on FB that some have tried, but casino comp/certificate cruises were not eligible. Too bad. I guess I'll just eventually cancel. Link to comment Share on other sites More sharing options...
texasreb Posted May 8, 2020 #3409 Share Posted May 8, 2020 Say, has anyone received a Club Royale offer since early April ? Still nothing in mine or my wife's accounts' Link to comment Share on other sites More sharing options...
RFerrington Posted May 8, 2020 #3410 Share Posted May 8, 2020 23 minutes ago, texasreb said: Say, has anyone received a Club Royale offer since early April ? Still nothing in mine or my wife's accounts' Nope. Nothing new Link to comment Share on other sites More sharing options...
Bronx12 Posted May 8, 2020 #3411 Share Posted May 8, 2020 Nope, absolutely nothing! I wish they would throw us a bone :) Link to comment Share on other sites More sharing options...
Bronx12 Posted May 8, 2020 #3412 Share Posted May 8, 2020 2 hours ago, RETNAVY1996 said: I think they believe they did. They sent some kind of offer to most people from what I am hearing. Did the masters, signatures, then worked their way down to one type of offer. With the people that booked, the people that rebooked from cancelled cruises and the possibility that they are going to sail with less people I don’t think they want to make to many offers and piss people off cancelling them because of space limits. That makes sense Link to comment Share on other sites More sharing options...
Rare lazydayz Posted May 9, 2020 #3413 Share Posted May 9, 2020 My offers list remains empty. Probably working on getting free Prime, Signature and Master Cruise uploaded. Carnival keeps sending offers, though mine are a free interior with several hundred in free play. Pretty smart of them, since I always upgrade. Link to comment Share on other sites More sharing options...
Love2cruise77 Posted May 9, 2020 #3414 Share Posted May 9, 2020 Nothing from RCCL either. But I did got a free cruise from Celebrity for March 2021. Link to comment Share on other sites More sharing options...
Bronx12 Posted May 11, 2020 #3415 Share Posted May 11, 2020 I am wondering if anyway could post the cruises that are offered with the Complimentary Interior Stateroom. We acquired a certificate on Symphony of The Seas, March 7-14/2020. The cruises listed end 12/19/2020, but, on the Club Royale Offers website, the cruises went until the end of February 2021, but, all of our offers are now totally gone :( I called Casino Royale to get a list, and was told I had to wait 24-48 hours to receive an email of the listings. Thanks for your help. Link to comment Share on other sites More sharing options...
texasreb Posted May 11, 2020 #3416 Share Posted May 11, 2020 A few weeks back I had email offer. Nothing in my club royale. I phoned in to get details. The rep said I had the offer, but they could not email the details. said supervisor would have to do it. That was the Jamaica group. Two days later I never got email so phoned in again. I got Oregon group that time. Said rules had just changed again during past 1/2 hour. Said they could not email the details. Mighty strange. Link to comment Share on other sites More sharing options...
Bronx12 Posted May 11, 2020 #3417 Share Posted May 11, 2020 2 minutes ago, texasreb said: A few weeks back I had email offer. Nothing in my club royale. I phoned in to get details. The rep said I had the offer, but they could not email the details. said supervisor would have to do it. That was the Jamaica group. Two days later I never got email so phoned in again. I got Oregon group that time. Said rules had just changed again during past 1/2 hour. Said they could not email the details. Mighty strange. That is strange! The agent I spoke to said he had to contact a supervisor and request the list be emailed. Link to comment Share on other sites More sharing options...
texasreb Posted May 12, 2020 #3418 Share Posted May 12, 2020 (edited) An offer appears. I am not impressed. Interior cabin, must book this month. Christmas and Thanksgiving. R20MYCH104 R20MYTX104 Edited May 12, 2020 by texasreb Link to comment Share on other sites More sharing options...
Rare JessyCruises Posted May 12, 2020 #3419 Share Posted May 12, 2020 5 minutes ago, texasreb said: An offer appears. I am not impressed. Interior cabin, must book this month. Christmas and Thanksgiving. R20MYCH104 R20MYTX104 We don’t have anything in either of ours. Both of us are prime. Link to comment Share on other sites More sharing options...
texasreb Posted May 12, 2020 #3420 Share Posted May 12, 2020 7 minutes ago, Canadian Disney Mom said: We don’t have anything in either of ours. Both of us are prime. My wife is PRIME. She has no offers as well. Link to comment Share on other sites More sharing options...
RFerrington Posted May 12, 2020 #3421 Share Posted May 12, 2020 Nothing for either of us. Link to comment Share on other sites More sharing options...
RFerrington Posted May 12, 2020 #3422 Share Posted May 12, 2020 2 hours ago, texasreb said: An offer appears. I am not impressed. Interior cabin, must book this month. Christmas and Thanksgiving. R20MYCH104 R20MYTX104 Any ship ? Link to comment Share on other sites More sharing options...
texasreb Posted May 12, 2020 #3423 Share Posted May 12, 2020 1 hour ago, RFerrington said: Any ship ? I guess you have to phone the casino to know. Just for kicks. I might do that. 1 Link to comment Share on other sites More sharing options...
texasreb Posted May 12, 2020 #3424 Share Posted May 12, 2020 (edited) 2 hours ago, RFerrington said: Any ship ? Just got off phone with Jamaica. kind of bad connection. The rep was working from home, she said. The offer was not any ship. She did not have the list of ships. ?? Did say the TX is sail by Nov 22. The CH is sail by Dec 23. I asked about my 2019 Tier offer that I had used for March 29, 2020. Of course that sailing was cancelled. Said I could redeem it any time before March 31, 2021. Also the tier offers for 2020 would be loaded May 15. Do I sense confusion at Casino Royale ? Edited May 12, 2020 by texasreb 1 Link to comment Share on other sites More sharing options...
EZ1 Posted May 12, 2020 #3425 Share Posted May 12, 2020 35 minutes ago, texasreb said: Just got off phone with Jamaica. kind of bad connection. The rep was working from home, she said. The offer was not any ship. She did not have the list of ships. ?? Did say the TX is sail by Nov 22. The CH is sail by Dec 23. I asked about my 2019 Tier offer that I had used for March 29, 2020. Of course that sailing was cancelled. Said I could redeem it any time before March 31, 2021. Also the tier offers for 2020 would be loaded May 15. Do I sense confusion at Casino Royale ? Wow -must have gotten lots of cancellations for the big holidays (most expensive time of year to cruise). And they also know that the casino is quiet then, since many want to be with their families. We've gotten offers from Carnival & Royal during holidays, & have gone then. Many tables & slots were open all the time. Didn't get the offer you got-still have none-since we already rebooked our canceled Tier one from Mar28'20. Link to comment Share on other sites More sharing options...
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