loraine Posted June 28, 2015 #1 Share Posted June 28, 2015 Just wondering if anyone has had to transfer trip to another person? There is a possibility my husband might get his holidays rescinded and not be able to make the cruise which is paid for. Can't find a policy on this. I realize there would be a fee but don't want to waste a spot. Link to comment Share on other sites More sharing options...
serendipity1499 Posted June 28, 2015 #2 Share Posted June 28, 2015 No Tickets can't be given away.. However my friend was going on a HAL cruise several years ago with her DH.. But her DH passed away before the cruise.. She was able to take her Friend in his place but had to pay an extra fee which was quite high.. Forgot how much she had to pay as she did not purchase insurance.. Do you have insurance? If so check to see if insurance will cover your Husbands ticket.. This was HAL's posted cancellation policy several years ago: http://boards.cruisecritic.com/showthread.php?t=1241254&highlight=cancellation+penality&page=9 Cancellation Policies For most cruises and cruisetours, a refund (except for amounts paid for cancellation Protection Plan) will be made for written cancellations received by Holland America, 300 Elliott Ave. West, Seattle, WA 98119 at least 76 days before the date on which you are to commence travel (by air, rail, sea or otherwise). Passengers who cancel after that date for any reason, including medical or family reasons, are subject to the following per-person cancellation fees: 75-57 days before commencing travel: an amount equal to deposit requirement 56-29 days before commencing travel: 50% of gross fare 28-16 days before commencing travel: 75% of gross fare 15 days or less before commencing travel: 100% of gross fare For certain cruises and cruisetours, different cancellation policies apply. Please consult the brochure for your cruise or cruisetour to confirm the applicable cancellation policy. Cancellation fees apply to the entire cruise booking, including cruise fare, non-commissionable fare, air add-ons, ground transfers, pre-cruise and post-cruise hotel and tour packages. Link to comment Share on other sites More sharing options...
catl331 Posted June 29, 2015 #3 Share Posted June 29, 2015 From Know Before You Go: Name changes require the prior approval of Holland America Line and may not always be possible. Cruise contracts are nontransferable. Name changes and departure date changes are considered reservation cancellations and are subject to cancellation fees. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted June 29, 2015 #4 Share Posted June 29, 2015 If you booked through a TA, have him/her contact HAL and find out what it would cost to have the reservation changed to another person. If you booked with HAL, call your PCC and see what they say. Link to comment Share on other sites More sharing options...
Rare Essiesmom Posted June 29, 2015 #5 Share Posted June 29, 2015 Are you trying to replace your husband in the cabin with another person but you remain in the cabin? Or are you trying to transfer the entire cabin to someone else? the first is allowed with a fee. The second would be considered a cancellation and new booking. EM Link to comment Share on other sites More sharing options...
jtl513 Posted June 29, 2015 #6 Share Posted June 29, 2015 Are you trying to replace your husband in the cabin with another person but you remain in the cabin? Or are you trying to transfer the entire cabin to someone else? the first is allowed with a fee. The second would be considered a cancellation and new booking. EMThey are both considered a cancellation.From Know Before You Go:Name changes and departure date changes are considered reservation cancellations and are subject to cancellation fees. Link to comment Share on other sites More sharing options...
stacyh270 Posted June 29, 2015 #7 Share Posted June 29, 2015 Honestly, just call them and ask. There's no harm in doing so and you'll get more accurate info than anyone here can give. For instance, once DH and I were on a trip with my MIL and we wanted to fly home a day earlier. She called and asked about changing our flights and the airline was going to charge an enormous fee (change fee plus increase in rate). I called a little while later and spoke with a different rep and VERY sweetly explained our situation and we flew home early with a very minimal change fee with no rate change increase. MIL was floored.......:rolleyes: Just ask. Link to comment Share on other sites More sharing options...
loraine Posted June 29, 2015 Author #8 Share Posted June 29, 2015 Thanks everyone. Stacy if it is confirmed he can't go I will call. I am going regardless . if I can pay a few to change the passenger them at least it's not a complete waste! Link to comment Share on other sites More sharing options...
agabbymama Posted June 29, 2015 #9 Share Posted June 29, 2015 Thanks everyone. Stacy if it is confirmed he can't go I will call. I am going regardless . if I can pay a few to change the passenger them at least it's not a complete waste! Be very careful. They could very well charge you a single supplement if you go alone. Link to comment Share on other sites More sharing options...
Rare donswife Posted June 30, 2015 #10 Share Posted June 30, 2015 We change the second person in my aft balcony cabin last year on the Westerdam (1 week Alaska trip), and it was about $350 charge. Link to comment Share on other sites More sharing options...
donaldsc Posted June 30, 2015 #11 Share Posted June 30, 2015 Just wondering if anyone has had to transfer trip to another person? There is a possibility my husband might get his holidays rescinded and not be able to make the cruise which is paid for. Can't find a policy on this. I realize there would be a fee but don't want to waste a spot. Call HAL or your TA. They should know. DON Link to comment Share on other sites More sharing options...
stacyh270 Posted June 30, 2015 #12 Share Posted June 30, 2015 Be very careful. They could very well charge you a single supplement if you go alone. Surely they wouldn't charge for a single supplement if they don't allow her to transfer the ticket to someone else and she still takes the cruise alone (paying full fare for her cabin), would they? This is where travel insurance with the work clause would come in handy, I suppose. Link to comment Share on other sites More sharing options...
stacyh270 Posted June 30, 2015 #13 Share Posted June 30, 2015 Thanks everyone. Stacy if it is confirmed he can't go I will call. I am going regardless . if I can pay a few to change the passenger them at least it's not a complete waste! Hoping it works out for you! Link to comment Share on other sites More sharing options...
Watson's aunt Posted June 30, 2015 #14 Share Posted June 30, 2015 Hi I had a friend get ery sick 2 weeks before my cruise. I had insurance. I had to paaaaay the single suppplenment. Mary Link to comment Share on other sites More sharing options...
Fouremco Posted June 30, 2015 #15 Share Posted June 30, 2015 If I'm reading these posts correctly, if I advise HAL that my travelling companion is sick and can't make the cruise, not only do they not refund the fare, which seems quite reasonable, but they also ding me with a single supplement! :eek: I could understand if they chose to refund the companion's fare then turned around and charged the supplement, and maybe a bit more for the (minor) additional administrative burden, but charging both is outright piracy. I do hope that I am missing something here. BTW, what would happen if you checked in without your travelling companion and said nothing to HAL? If asked at checkin, simply saying that he/she was on a different flight and you don't know what happened? Would they have the temerity to charge you the supplement? Link to comment Share on other sites More sharing options...
sail7seas Posted June 30, 2015 #16 Share Posted June 30, 2015 Surely they wouldn't charge for a single supplement if they don't allow her to transfer the ticket to someone else and she still takes the cruise alone (paying full fare for her cabin), would they? This is where travel insurance with the work clause would come in handy, I suppose. Unfortunately, yes they might charge single supplement in this circumstance. Link to comment Share on other sites More sharing options...
agabbymama Posted July 1, 2015 #17 Share Posted July 1, 2015 Yes, they certainly do have the temerity to charge a single supplement, even though the cabin has been paid for two people, and the insurance does the reimbursement. My sister-in-law was going to be charged the single supplement but decided to just cancel the trip when her friend broke her leg and had to cancel. They both had insurance so did get their money back. They cruised to Alaska the following season on HAL, but it did cause a bit of consternation at the time. They weren't sure they wanted to book HAL a second time. It's not always easy to make changes to an existing reservation (paid for or not), HAL is one line that cancels & rebooks rather than just making a change. Link to comment Share on other sites More sharing options...
marym933 Posted July 1, 2015 #18 Share Posted July 1, 2015 If both parties have insurance and one cancels for a reimbursable reason, the remaining party that is charged the single supplement could have that refunded by the insurance company. This has happened to me. I cancelled because of my husband's illness. My traveling companion went in the cabin as a single. I received a refund for my portion. My traveling received reimbursement for the single supplement. Link to comment Share on other sites More sharing options...
frankc98376 Posted July 1, 2015 #19 Share Posted July 1, 2015 I seem to remember back in the mid 1980's in California there was a legal case against Carnival. The Plaintiffs in the case had a medical emergency just before their cruise and wanted to transfer it to their children. Carnival said no transfer or name changes allowed and kept their money (no insurance). As I recall the court ruled for the Plaintiffs and the State of California put Carnival on notice that if they didn't change the policy they would be stopped from selling any cruises in the State of California and their ships would not be allowed to dock in California. I owned an agency at the time and just remember a lot if chatter about it within the industry. Has been a long time so don't remember the exact details. Link to comment Share on other sites More sharing options...
Mihalis the Greek Guy Posted July 25, 2015 #20 Share Posted July 25, 2015 Okay, so I am traveling solo and paid the supplement AND got their premium coverage. If I were to cancel "right up to sail time" I would get 90% refunded according to what I read. Did I understand this correctly? There is no cabin mate... just me...the the solo supplement was ridiculously high. (VYR-HNL). Link to comment Share on other sites More sharing options...
kickboxrca Posted July 25, 2015 #21 Share Posted July 25, 2015 I made a change 3 weeks out 3 years ago. It cost me $50 to change the name - NBD. The bigger deal was the flight - that was definitely non-transferable, and the cost of the flight for my new travel companion was enormous. But, we had a great time, so it was definitely better than sitting out the cruise and losing all of the $$. Link to comment Share on other sites More sharing options...
lazey1 Posted July 25, 2015 #22 Share Posted July 25, 2015 Okay, so I am traveling solo and paid the supplement AND got their premium coverage. If I were to cancel "right up to sail time" I would get 90% refunded according to what I read. Did I understand this correctly? There is no cabin mate... just me...the the solo supplement was ridiculously high. (VYR-HNL). You would get 90% of the cruise fare. You would not get any of the insurance cost. Link to comment Share on other sites More sharing options...
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