If you could change one thing about NCL....

[Sissaaaaaa]

I wish they would add some southern Caribbean ports while sailing from Florida. Carnival does it, so it can be done.

[Sissaaaaaa]

Hope we don't have those problems on the Sun in a week. Feel sorry for you, hope it didn't spoil the whole cruise.

 

Mike

 

You won't. I have been on 20+ NCL cruises, and never had that issue.

[spanishguy1970]

Better Customer Service. NCL needs to come up to the 21st Century enough trying to contact them through snail mail. I have tried the 800# but usually have to hold for too long.

[NLH Arizona]

No smoking in the casino or anywhere inside except for the cigar lounge ever.

All-inclusive (at least for the suite guests.)

Have to say, it is really nice in Celebrity's casinos since it went non-smoking and it doesn't seem to hurt their business, as the casino is still crowded in the evenings. I would love to see NCL follow with this policy.

 

I would also like to see a down and dirty cost without any perks/promotions, as an option for purchasing a cruise.

Edited May 21, 2016 by NLH Arizona

[spanishguy1970]

Wondering what they eat at home? I'm always amazed at the people saying how horrible the food is on a cruise.

 

Yes, i always wonder that too. What do they want? caviar? lobster? filet mignon? white truffles?, black truffles. I have eaten in 5 star restaurants and yes NCL may not be that, but is definitely a step up from what i usually eat or make at home specially the make part:D..anyways to each his own.:D:D

[Poop_Deck]

I wish they'd add new ports in the Caribbean. I'd love to see a ship out of San Juan for the entire season.

 

 

Exactly this! I love the Southern Caribbean and would prefer to sail NCL to those destinations instead of RCI.

[mexico8]

Yes, i always wonder that too. What do they want? caviar? lobster? filet mignon? white truffles?, black truffles. I have eaten in 5 star restaurants and yes NCL may not be that, but is definitely a step up from what i usually eat or make at home specially the make part:D..anyways to each his own.:D:D

 

We have cruised with Princes, RCI, HAL and NCL. We enjoy the variety on NCL (the Indian and Indonesian meals) and the variety on the buffet as well. While not haute cuisine it is presented very nicely and there is a nice variety to choose from.

 

Wish that all ships had self service laundry. Most of my clothing does not go in the dryer so it's hard to send it out and get it back all shrunken. When we have the washers and dryers on the ship we can choose to hang dry the clothing in the shower. Also nice to have the iron to use in the laundry room.

 

Wendy

[slimkat]

Two Things:

 

1) I wish NCL would copy RCL's adult-only areas. The ones on the Oasis of the Seas and Quantum of the Seas were fabulous. Truly an oasis and no additional charge. On BA you have to be in the haven or pay for the vibe club which doesn't compare at all to what RCL has.

 

2) Embarkation and disembarkation out of the NYC pier. Another area that NCL could improve. I traveled on the Oasis of the Seas on spring break week 3 years ago and I have never had an easier time getting on/off a ship. It was amazing that they had over 6k people on that ship and we were allowed to stay in our rooms until disembarkation time and we walked right off.

[asctony]

NCL perks are minimal compare to the other Cruise Lines. Here are the perks offered on Celebrity, Princess and RCI as examples. I have added links to check these out. Hope this helps.

 

Celebrity Elite Member Benefits* (300-749 earned Club Points**)

https://secure.celebritycruises.com/...-club-overview

 

Many of the benefits of Select membership plus:

• Access to the Captain's Club Lounge for daily coffee house style breakfast

• Evening Cocktail hour (excludes embarkation and evening of Senior Officers' Party)

• Complimentary 90-minute Internet package

• 20% discount on any digital or print photo package at the Photo Gallery

• Complimentary access to Persian Garden (on one port day of your choice while ship is in port)

• Complimentary dry cleaning of one garment item

• One complimentary bag of laundry (wash, dry, fold) on every sailing***

• A private shipboard departure lounge, serving continental breakfast

• Priority Tender Service in Tender Ports of Call

• Priority wait list in Main Dining Room

• Elegant tea invitation*

• Diamond Level enrollment in Royal Caribbean's Crown & Anchor Society‡

• Earn Double Club Points if you travel solo in a stateroom (as of July 1, 2014)

• Receive Hertz Gold Plus Rewards membership (earn free rentals) with weekly rental discounts, free upgrades, and other special offers. Learn more.

 

Celebrity Elite Plus Member Benefits* (750-2,999 earned Club Points**)

Many of the benefits of Elite membership plus:

• Complimentary 200-minute Internet package

• Complimentary tea, cappuccino, latte and espresso

• 10% discount on any Beverage or Wine Package‡

• 15% discount on any Specialty Restaurant‡

• 20% discount on any digital or print photo package at the Photo Gallery

• Private shipboard departure lounge with continental breakfast

Access to a coffeehouse style breakfast and Evening Cocktail hour

• Invitation to the Elegant Tea event*

• Complimentary access to Persian Garden (on one port day of your choice, while the ship is in port)

• Two complimentary bags of laundry (wash, dry, fold) on all Celebrity cruises ***

• Complimentary dry cleaning of one item

• Ability to enroll in Royal Caribbean's Crown & Anchor Society Diamond Level

 

Princess Platinum 6-15 Cruises or 51 - 150 cruise days

Link: https://book.princess.com/captaincir...fits.page#Gold

 

Complimentary Internet Credit#

Each Platinum & Elite Princess Cruises Captain’s Circle member will receive a complimentary Internet credit to be used either on the computers in our Internet Cafés or wireless Internet on the passenger’s personal wireless device. The amount of complimentary Internet is determined by the length of the sailing.

VOYAGE DURATION MINUTES

7 days or less 150

8-20 days 250

21+ days 500

 

Elite - 16 Cruises or 151 or more cruise days

 

Complimentary Laundry and Professional Cleaning Services***Excludes same-day service. Upon request, your stateroom steward will organize your laundry to be cleaned - compliments of Princess Cruises Captain’s Circle!

 

Complimentary Mini Bar Set Up** Your stateroom will receive one mini bar set up consisting of a selection of liquors, soft drinks, beer, still and sparkling water. Once onboard you may contact Room Service to change your mini-bar selection. Certain restrictions apply. Drinks will be refilled upon request and you will only be charged for the additionally requested drinks consumed.

 

Deluxe Canapes Selection- Upon request you will receive a complimentary selection of deluxe canapés specially created by the Chef, delivered to your stateroom on formal nights (one order per Elite stateroom, each formal night). This benefit can be ordered by completing the card provided in your stateroom and hanging it outside your stateroom door by 10:00pm the night prior to the formal nights.

 

Afternoon Tea - Complimentary afternoon tea may be served in your stateroom, should you wish. You may request this via room service at least six hours prior to the desired delivery time.

 

Upgraded Bathroom Amenities - Regardless of your stateroom type, your stateroom bathroom will be stocked with the upgraded amenities normally reserved only for Suite guests.

 

10% Boutique Discount - Our Boutiques are second to none for choice and gift selection. Now, as an Elite Member, take advantage of a 10% discount storewide to buy those extra gifts for all your family back home! Your Cruise Card is your key to this wonderful benefit - simply show it when you make any purchase, and our Boutique Staff will automatically deduct 10% from your purchase price.

 

Complimentary Grapevine Wine Tasting - Our Grapevine Wine Tasting Event is popular and many of our Members attend, so we have made arrangements to pick up the cover charge for you!

 

RCI Diamond 80 points Diamond Plus 175 points

http://www.royalcaribbean.com/cas/be...=NAVBAR&pnav=6

 

SeaPass Card recognition

Priority check-in1

Private departure lounge with continental breakfast

Exclusive Trivia

Exclusive Top Tier Event

Robes for use onboard3

Signature lapel pin

Welcome Gift/Amenity including choice of beverage5

Milestone recognition4

Chef's Choice Gift/Amenity

Priority wait list for Shore Excursions/VitalitySM Day Spa services

Diamond Lounge

Priority departure

Exclusive Nightly Diamond Event (Free Drinks from 5 -830PM nightly)

Daily breakfast with specialty coffee

Entertainment Tour

Behind the Scenes Tours

Personalized Gift/Amenity

Concierge Lounge Access

Priority seating at theater, ice show and AquaTheater events

Meal with an Officer for members with 340 or more cruise points

[newmexicoNita]

I wish they'd add new ports in the Caribbean. I'd love to see a ship out of San Juan for the entire season.

 

My one thing would be new ports as well and more embarkation ports. The only other change I would make and this probably sounds silly: specialty coffee drinks being offered with the booze package.

[titangas]

I would make the DSC mandatory and non adjustable, so I wouldn't have to see another idiotic tipping thread on cruise critic.

[res2cue]

Teach bartender to rotate beer so they serve the cold ones instead of cool ones that haven't had a chance to get cold yet.

 

Add more servers walking around so you can get a drink in timely fashion without having to go to the crowded bar.

 

Sent from my SM-G935W8 using Tapatalk

Edited May 22, 2016 by res2cue

[Lovemygreekgeek]

I wish NCL had diet coke (even better would be those machines where you can mix sodas...I think RCI has them). And of course if always like lower base prices, but I can't complain because I always think our cruises were worth the cost!

[zubee23]

Would love to resume one or two night Cruises to Nowhere! I know it's not possible.

[richstowe]

I wish NCL had diet coke (even better would be those machines where you can mix sodas...I think RCI has them). And of course if always like lower base prices, but I can't complain because I always think our cruises were worth the cost!

The adult beverage part of the Norwegian drink package is great but the rest is the opposite of Ultimate . I wish the UBP included premium coffees , bottled water and soda's in cans .

 

Celebrity offers all this and more in their drink package which like Norwegian is often an included perk . Plus when included in as a perk , there is no 18% gratuity charge . You can however pay an extra $10 per day to bring it up to be roughly equivalent to the alcohol portion of the NCL plan .

 

So here's my proposal - NCL should offer, for an extra $10 per day include water , fresh juices , soda in cans and premium coffees and so on . Many willingly pay the extra $10 to upgrade the Celebrity drink package . Norwegian should also offer this upgrade option . Then it could legitimately be called an Ultimate Beverage Package .

Edited May 23, 2016 by richstowe

[chapchap]

I wish stellar customer service was more consistent.

 

I can't agree with this more!! Particularly in their Groups Department....

[SteveGP]

I would eliminate all the Diamonds International hype on board the ships in the Caribbean along with stops in Nassau (Atlantis). Clearly, there is a ve$$$ted partnership between the cruise lines and the casino and jewelry stores. The "free" seminars offering gifts and special insider information steering you to specific stores and excursions are a real scam to the novice cruiser.

 

 

Sent from my iPhone using Forums mobile app

[luckyinpa]

i agree with the above proposal to charge 10 more a day for water. you know they pay pennies per bottle in volume so this would be an additional revenue stream.

[Sotermarler]

I wish NCL had diet coke (even better would be those machines where you can mix sodas...!

 

 

Another vote for this!!

 

 

Sent from my iPhone using Forums mobile app

[mianmike]

New CEO who pursues profits through creating demand by offering a superior product as opposed to Del Rio's gimmick promotions that offer only perceived value to the ignorant cruiser.

[lakelivin2]

In general, we like the product NCL delivers. Food is good to us, service is almost always very good and prices are a little better than other lines such as Celebrity and RCCL, and Carnival.

A beverage package that includes water and specialty coffee would be great!

Oh, as well, sometimes (though rarely) I wish they would get some better passengers.:D

[Laurba99]

Lowoaoworï

[Minoushka]

Laundromats

Free room service

free T pools

Everything elseisgreat

[wdsted]

I guess that in asking for one thing to change about NCL, the CC downer squad interpret that to be an opportunity to engage in their favorite activity: whining about everything endlessly. I wish NCL would establish a blacklist of complainers and refer their reservation requests to another cruise line. Oh, to dream...

 

 

Sent from my iPad using Forums mobile app

[Barb Nahoumi]

Have to say, it is really nice in Celebrity's casinos since it went non-smoking and it doesn't seem to hurt their business, as the casino is still crowded in the evenings. I would love to see NCL follow with this policy.

 

I would also like to see a down and dirty cost without any perks/promotions, as an option for purchasing a cruise.

 

It might help them to gain business. People like me who cannot be near smoke due to asthma or other lung problems.