nurseshortie Posted July 30, 2016 #1 Share Posted July 30, 2016 Hi all we are on our first cruise next September on Indy round trip from Southampton to western med, we paid half of the deposit over the phone and due to pay more now. When I booked over the phone direct with RC they said all we had to do was send a call back request then they would accept payment over the phone, however my husband tried that and also emailed yesterday but has heard nothing back.. Any ideas what to do about this? Or is there any other way to pay without it being over the phone with booking direct? Thanks in advance for your help lesley x Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Saab4444 Posted July 30, 2016 #2 Share Posted July 30, 2016 Hi all we are on our first cruise next September on Indy round trip from Southampton to western med, we paid half of the deposit over the phone and due to pay more now. When I booked over the phone direct with RC they said all we had to do was send a call back request then they would accept payment over the phone, however my husband tried that and also emailed yesterday but has heard nothing back.. Any ideas what to do about this? Or is there any other way to pay without it being over the phone with booking direct? Thanks in advance for your help lesley x Sent from my iPhone using Forums if you logg-in to your cruise on rccl.com you can also select "make a payment", easiest way if you booked directly and do not want to call. Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
nurseshortie Posted July 30, 2016 Author #3 Share Posted July 30, 2016 Ok thanks for this x Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
swoopy2110 Posted July 30, 2016 #4 Share Posted July 30, 2016 Go to this link: http://www.royalcaribbean.com/mycruises/homeLoggedout.do?cS=MHDR Sign up for an account if you haven't got one In there you can add the reservation and click the "Make a Payment" button to make payments Link to comment Share on other sites More sharing options...
ama-sam Posted July 30, 2016 #5 Share Posted July 30, 2016 Go to this link: http://www.royalcaribbean.com/mycruises/homeLoggedout.do?cS=MHDR Sign up for an account if you haven't got one In there you can add the reservation and click the "Make a Payment" button to make payments Where is that button? I do not see it. I have found it frustrating to need to call to ask any questions about my bill or make payments. This would make things so much simpler! Link to comment Share on other sites More sharing options...
Ms Jo UK Posted July 30, 2016 #6 Share Posted July 30, 2016 On my 2016 booking I had to pay over the phone there was no button to make payment. My 2017 booking is however showing a button to make payment. Weired Link to comment Share on other sites More sharing options...
cb at sea Posted July 30, 2016 #7 Share Posted July 30, 2016 You can call, and make a payment with ANYONE who answers the phone. Tell them your booking number, make the payment, and tell them to e-mail you a receipt immediately.... Link to comment Share on other sites More sharing options...
swoopy2110 Posted July 30, 2016 #8 Share Posted July 30, 2016 Where is that button? I do not see it. I have found it frustrating to need to call to ask any questions about my bill or make payments. This would make things so much simpler! You don't need to call. You need to create an account and add the reservation to that account. Once you've added it you can go into the reservation and should have a 'payments' tab where you can pay Link to comment Share on other sites More sharing options...
Ms Jo UK Posted July 30, 2016 #9 Share Posted July 30, 2016 Please can you clarify how you add an account. I acess my current bookings and go the cruise planner for each booking. Is adding an account different. Link to comment Share on other sites More sharing options...
Biker19 Posted July 30, 2016 #10 Share Posted July 30, 2016 It's baffling to me that anyone would go to so much hassle to make payments to someone else instead of simply making the same payment to themselves. Link to comment Share on other sites More sharing options...
urbancruiser Posted July 30, 2016 #11 Share Posted July 30, 2016 If your reservation is part of a "group" (I think it's 8 cabins or more booked as a group), you must call RCI directly to make a payment. They don't give you the online payment option. Link to comment Share on other sites More sharing options...
Ms Jo UK Posted July 30, 2016 #12 Share Posted July 30, 2016 I booked directly on the UK site and do not have a payment button on my 2016 cruise (I didnt on my Oasis cruise in 3015 either). I do have a payment button my 2017 cruise planner. Link to comment Share on other sites More sharing options...
Coralc Posted July 30, 2016 #13 Share Posted July 30, 2016 Will Lesley be able to set up a Crown & Anchor account if they have never sailed before? Link to comment Share on other sites More sharing options...
kdnurs Posted July 30, 2016 #14 Share Posted July 30, 2016 I am curious as well...I have a payment option in my account but 2 of children do not...We ALL made accounts at the same time and do direct bookings. Why do some have to call and others dont if everyone has an account??? Link to comment Share on other sites More sharing options...
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