NSXCRUISER Posted January 22, 2018 #401 Share Posted January 22, 2018 For the Eclipse, it’s EC_MichaelsClubConcierge@celebrity.com so why don’t you try replacing the EC with MI? It’s worth a shot. Thanks, I bet you're probably right. Link to comment Share on other sites More sharing options...
StanleyVA Posted January 22, 2018 #402 Share Posted January 22, 2018 Thanks, I bet you're probably right. Let me/us know if that works. George Link to comment Share on other sites More sharing options...
NSXCRUISER Posted January 22, 2018 #403 Share Posted January 22, 2018 For the Eclipse, it’s EC_MichaelsClubConcierge@celebrity.com so why don’t you try replacing the EC with MI? It’s worth a shot. I tried MI_ MichaelsClubConcierge@ celebrity.com, however the email kept coming back undeliverable. So I replaced the MI with ML, and so far it has not come back. We'll see. Link to comment Share on other sites More sharing options...
Wansbrough Posted January 22, 2018 #404 Share Posted January 22, 2018 Boarded Infinity yesterday and this is the current line up. Master: Nikolaos Frantzis Staff Captain: Xenakis Damianos Chief Engineer: Ioannis Nionakis Cruise Director: Alejandro Tortorelli Hotel Director: Srgjan Cetkovic Guest Relations Manager: Jann Ramos Food & Beverage Director: Ante Sarlija Exec Chief: Konstantinos Vogiatzoglou CC Host: Paulina Ugalde Michael's Club Host: Suite Manager: CV Lounge: House Band: Blind Vinyl DJ: Allesio Duo G&V: Stone Free Guitar: Piano: String Duo: Elan Production: Production: Sent from my SM-G920F using Forums mobile app Link to comment Share on other sites More sharing options...
SteveinPhilly Posted January 22, 2018 #405 Share Posted January 22, 2018 We were on the Summit on 1/6 cruise. Captain Kate was amazing as was Cruise Director Alejandro, Nearly all the crew were fabulous. Unfortunately there serious (and I mean "serious") food quality issues in Blu. The main meats on two nights were "inedible" and the wait staff tried to get us to order something different. I took the time to write a letter to F&B Manager Cernal Ozcelik and Executive Chef Singh Deoraj (with copy to Hotel Director Danuta Nosidlak) and the last night someone named Renaldo arrived at our table to "apologize" and then just left. I did not receive a guest survey by email and - calling the "Captain's Club" was told it must have been an error but they couldn't send me one! We are elite on X and I have to say that their lack of concern (at management level) has REALLY disappointed me and given me less incentive to book another cruise soon. Is there an email address I can use to reach the top management team on the ship (The Summit) to find out WHY I did not receive the followup I was promised? Help GRATEFULLY appreciated!. Link to comment Share on other sites More sharing options...
aquidneck1 Posted January 22, 2018 #406 Share Posted January 22, 2018 Nenad is on vacation Link to comment Share on other sites More sharing options...
Im A Happy Cruiser Posted January 23, 2018 #407 Share Posted January 23, 2018 Thanks for letting me know about Nenad. If his replacement is half as good as he was, I'll still be well cared for in Lumina e! Link to comment Share on other sites More sharing options...
sparkopotamus Posted January 23, 2018 #408 Share Posted January 23, 2018 Thanks for letting me know about Nenad. If his replacement is half as good as he was, I'll still be well cared for in Lumina e! Nenad was the Maître d’ in Luminae on one of our sailings and he was a gem!![emoji184] Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
sun-shinegirl Posted January 23, 2018 #409 Share Posted January 23, 2018 Looking for officer, captains club, Michaels Club staff on Reflection?? Link to comment Share on other sites More sharing options...
sun-shinegirl Posted January 23, 2018 #410 Share Posted January 23, 2018 Does anyone have information on current officers, Michaels Clu b and Captains club staff on Reflection Link to comment Share on other sites More sharing options...
Want2Cruise 701 Posted January 24, 2018 #411 Share Posted January 24, 2018 I have to agree that Nenad was a gem. He was on our December Eclipse sailing in Luminae. He did mention where he was going after, and of course, I forgot. We just booked an Equinox cruise for June. Captain Kate will be onboard (from what I hear), and I'm excited as I've heard she is excellent. Anyone else know who will be on the Equinox in June? Link to comment Share on other sites More sharing options...
vtcruising Posted January 25, 2018 #412 Share Posted January 25, 2018 Has the new Summit captain been announced, or if not, are there any rumors out there? We will be onboard Feb 24th. I apologize if this has been covered, but couldn't find this info when searching this morning. Link to comment Share on other sites More sharing options...
Happy Cruiser 6143 Posted January 25, 2018 #413 Share Posted January 25, 2018 Has the new Summit captain been announced, or if not, are there any rumors out there? We will be onboard Feb 24th. I apologize if this has been covered, but couldn't find this info when searching this morning. Yes, it will be Captain Harris, who has been promoted from within. He has a much longer Greek name, but they seem to call him Captain Harris. Link to comment Share on other sites More sharing options...
vtcruising Posted January 25, 2018 #414 Share Posted January 25, 2018 Yes, it will be Captain Harris, who has been promoted from within. He has a much longer Greek name, but they seem to call him Captain Harris. Thanks, Linda! I will see what I can find out about him. :) Link to comment Share on other sites More sharing options...
The Mommy Posted January 25, 2018 #415 Share Posted January 25, 2018 Is Ian Cresswell still on Connie? Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
gg88 Posted January 25, 2018 #416 Share Posted January 25, 2018 We were on the Summit on 1/6 cruise. Captain Kate was amazing as was Cruise Director Alejandro, Nearly all the crew were fabulous. Unfortunately there serious (and I mean "serious") food quality issues in Blu. The main meats on two nights were "inedible" and the wait staff tried to get us to order something different. I took the time to write a letter to F&B Manager Cernal Ozcelik and Executive Chef Singh Deoraj (with copy to Hotel Director Danuta Nosidlak) and the last night someone named Renaldo arrived at our table to "apologize" and then just left. I did not receive a guest survey by email and - calling the "Captain's Club" was told it must have been an error but they couldn't send me one! We are elite on X and I have to say that their lack of concern (at management level) has REALLY disappointed me and given me less incentive to book another cruise soon. Is there an email address I can use to reach the top management team on the ship (The Summit) to find out WHY I did not receive the followup I was promised? Help GRATEFULLY appreciated!. I'm sorry to hear that; however, I can relate. We were on the Summit in December (all the same officers as you mentioned), and the food in the MDR and the buffet was the worst I've encountered on Celebrity (I've been on 19 Celebrity cruises). The cleanliness of the room was also nowhere near Celebrity standards. It's too bad because the Summit has been (in our experiences) fairly reliable in quality, however, I feel as though the combination in officers has let it slide over recent years. Link to comment Share on other sites More sharing options...
CruiseImage Posted January 25, 2018 #417 Share Posted January 25, 2018 I have to agree that Nenad was a gem. He was on our December Eclipse sailing in Luminae. He did mention where he was going after, and of course, I forgot. We just booked an Equinox cruise for June. Captain Kate will be onboard (from what I hear), and I'm excited as I've heard she is excellent. Anyone else know who will be on the Equinox in June? Kate is only on Equinox until around 28th May Link to comment Share on other sites More sharing options...
chachabell Posted January 25, 2018 #418 Share Posted January 25, 2018 Does anyone have information on current officers, Michaels Clu b and Captains club staff on Reflection Reflection –1/19/18 Sailing Master – Capt Panagiotis Skylogiannis Chief Engineer - Konstantinos Bakas Staff Capt – Christos Galanis Guest Relations Mgr – Ana Hura Hotel Director – Niyazi Korkmaz Cruise Director – Maarten Bruels Food & Beverage Dir – Clint Kelu Executive Chef – Michael Fernandes Captains Club Hostess – MelissaMartinez Link to comment Share on other sites More sharing options...
Silkroad Posted January 25, 2018 #419 Share Posted January 25, 2018 I wonder if Julie Sherrington is on vacation or has left Reflection for another ship. We thought Melissa Martinez was a great captains club hostess. Hope they’ll both be on Reflection when we board her in December. Link to comment Share on other sites More sharing options...
SteveinPhilly Posted January 25, 2018 #420 Share Posted January 25, 2018 I'm sorry to hear that; however, I can relate. We were on the Summit in December (all the same officers as you mentioned), and the food in the MDR and the buffet was the worst I've encountered on Celebrity (I've been on 19 Celebrity cruises). The cleanliness of the room was also nowhere near Celebrity standards.It's too bad because the Summit has been (in our experiences) fairly reliable in quality, however, I feel as though the combination in officers has let it slide over recent years. Well I finally heard from someone at X and they HEARD me. We have a B2B on RCI Brilliance for June and she kindly gave me a $300 OBC to use there as compensation. Still they NOW know at Corporate that there is a FOOD issue there. Link to comment Share on other sites More sharing options...
Orator Posted January 26, 2018 #421 Share Posted January 26, 2018 I wonder if Julie Sherrington is on vacation or has left Reflection for another ship. We thought Melissa Martinez was a great captains club hostess. Hope they’ll both be on Reflection when we board her in December. Julie is on vacation. Link to comment Share on other sites More sharing options...
Luvcrusn Posted January 26, 2018 #422 Share Posted January 26, 2018 I wonder if Julie Sherrington is on vacation or has left Reflection for another ship. We thought Melissa Martinez was a great captains club hostess. Hope they’ll both be on Reflection when we board her in December. We sailed on Reflection early last month and Julie Sherrington was still there. The Captains Club hostess was Hester de Bruin and she was wonderful. Link to comment Share on other sites More sharing options...
Rare C-Dragons Posted January 26, 2018 #423 Share Posted January 26, 2018 I wonder if Julie Sherrington is on vacation or has left Reflection for another ship. We thought Melissa Martinez was a great captains club hostess. Hope they’ll both be on Reflection when we board her in December. We're hoping Julie will be on the Edge in December along with Bogdan, the Suites manager.😊 Link to comment Share on other sites More sharing options...
Silkroad Posted January 26, 2018 #424 Share Posted January 26, 2018 We're hoping Julie will be on the Edge in December along with Bogdan, the Suites manager.😊 Regarding Julie, your wish may be granted:) I read somewhere on these boards that she was moving to Edge. Oh well, I’ll see her on the first Edge TA:D Link to comment Share on other sites More sharing options...
Silkroad Posted January 26, 2018 #425 Share Posted January 26, 2018 Regarding Julie, your wish may be granted:) I read somewhere on these boards that she was moving to Edge. Oh well, I’ll see her on the first Edge TA:D Please disregard my previous post, because I can’t any longer find my source saying Julie’s moving to Edge. Consider it pure speculation. Link to comment Share on other sites More sharing options...
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