soremekun Posted April 15, 2019 #426 Share Posted April 15, 2019 Spectrum is now available in the app. Link to comment Share on other sites More sharing options...
Rare h20skibum Posted April 15, 2019 #427 Share Posted April 15, 2019 Can’t believe they haven’t made chat available on more ships. Celebrity is on the same app update cycle, and 5 of the 6 ships with the app now have chat. App still needs work. Only 1 of the 7 excursions we booked show up on the app for our sailingPast Reviews post 184 Link to comment Share on other sites More sharing options...
Biker19 Posted April 15, 2019 #428 Share Posted April 15, 2019 3 hours ago, soremekun said: Spectrum is now available in the app. Interesting that they have a 4/16-18 sailing listed - along with some info on the venues. Link to comment Share on other sites More sharing options...
Sparkmeister Posted April 17, 2019 #429 Share Posted April 17, 2019 does anyone know how to scan your passport using the App? I cannot seem to get it to work. Link to comment Share on other sites More sharing options...
rockmom Posted April 17, 2019 #430 Share Posted April 17, 2019 29 minutes ago, Sparkmeister said: does anyone know how to scan your passport using the App? I cannot seem to get it to work. I did mine a while ago, but I think it asked me to turn on the camera (you need to give the app permissions for your camera) and then it 'sees' it and enters it. Because I didn't have my daughter's passport in hand, I entered hers manually, that's also an option in the app, just takes a little longer. Link to comment Share on other sites More sharing options...
Sparkmeister Posted April 17, 2019 #431 Share Posted April 17, 2019 Just now, rockmom said: I did mine a while ago, but I think it asked me to turn on the camera (you need to give the app permissions for your camera) and then it 'sees' it and enters it. Because I didn't have my daughter's passport in hand, I entered hers manually, that's also an option in the app, just takes a little longer. When I hit the scan passport button, the camera came on and I focused it on my passport page with all my info and photo but it did not do anything and there was no button for me to click to start a scan or take a photo and tapping the screen did not do anything either. Link to comment Share on other sites More sharing options...
rockmom Posted April 17, 2019 #432 Share Posted April 17, 2019 Just now, Sparkmeister said: When I hit the scan passport button, the camera came on and I focused it on my passport page with all my info and photo but it did not do anything and there was no button for me to click to start a scan or take a photo and tapping the screen did not do anything either. Seems like it's not able to read the bar code then. You might have to type it in manually. Worth using the app though if it gives you expedited boarding on your particular cruise. 🙂 Link to comment Share on other sites More sharing options...
Sparkmeister Posted April 17, 2019 #433 Share Posted April 17, 2019 Thanks for the info, I finally got it to work. Just kept moving the camera around and in and out and finally a white box appeared I could center on the bar code info. Link to comment Share on other sites More sharing options...
rockmom Posted April 17, 2019 #434 Share Posted April 17, 2019 4 minutes ago, Sparkmeister said: Thanks for the info, I finally got it to work. Just kept moving the camera around and in and out and finally a white box appeared I could center on the bar code info. Yay! 🙂 Persistence pays off. Link to comment Share on other sites More sharing options...
klfrodo Posted April 17, 2019 #435 Share Posted April 17, 2019 It reads the bar code at the bottom of your passport page Link to comment Share on other sites More sharing options...
RW_MI Posted April 17, 2019 #436 Share Posted April 17, 2019 8 hours ago, Sparkmeister said: does anyone know how to scan your passport using the App? I cannot seem to get it to work. Where did you find the option to scan your passport? I looked under "Complete your account info" and don't see it there, or anywhere else that I checked. Link to comment Share on other sites More sharing options...
Biker19 Posted April 17, 2019 #437 Share Posted April 17, 2019 2 hours ago, RW_MI said: Where did you find the option to scan your passport? I looked under "Complete your account info" and don't see it there, or anywhere else that I checked. Not all ships support this feature. 1 Link to comment Share on other sites More sharing options...
BaikG Posted April 18, 2019 #438 Share Posted April 18, 2019 With Spectrum being added, they introduced a new feature called Digital Key which is mobile unlock for your stateroom door. Link to comment Share on other sites More sharing options...
HodgeNNicole Posted April 27, 2019 #439 Share Posted April 27, 2019 We are two weeks out for our Allure cruise....... I have the Royal App set up on my phone and things appear to be loaded like our reservation to Momma Mia etc. My question is when my wife loads the app onto her phone does she create her own sign on and password or does she sign on using my username and password to make sure we are linked together??? Link to comment Share on other sites More sharing options...
Biker19 Posted April 28, 2019 #440 Share Posted April 28, 2019 (edited) She should have her own RCI account - use that to sign in to the app. You can then also use the app to text/chat free while on board. Edited April 28, 2019 by Biker19 Link to comment Share on other sites More sharing options...
HodgeNNicole Posted April 28, 2019 #441 Share Posted April 28, 2019 Thanks Biker19 she is signed in and linked! Does the scan my passport work on the Allure?? I can't seem to find it on the app Link to comment Share on other sites More sharing options...
Biker19 Posted April 28, 2019 #442 Share Posted April 28, 2019 7 minutes ago, HodgeNNicole said: Does the scan my passport work on the Allure?? Not all features are enabled on all ships - not sure about Allure and that feature. Link to comment Share on other sites More sharing options...
rockmom Posted April 28, 2019 #443 Share Posted April 28, 2019 53 minutes ago, HodgeNNicole said: Thanks Biker19 she is signed in and linked! Does the scan my passport work on the Allure?? I can't seem to find it on the app I'm sailing on Allure in 3 weeks---the app let me scan my passport. Link to comment Share on other sites More sharing options...
ULCajunCruiser Posted April 28, 2019 #444 Share Posted April 28, 2019 I'm on Harmony and have this app, but I don't see this feature anywhere??? Also, can someone explain what "Spectrum" is or what it does??? TIA Link to comment Share on other sites More sharing options...
Clarea Posted April 28, 2019 #445 Share Posted April 28, 2019 1 minute ago, ULCajunCruiser said: ... Also, can someone explain what "Spectrum" is or what it does??? TIA Spectrum is a new ship on the way from Royal. Link to comment Share on other sites More sharing options...
ULCajunCruiser Posted April 28, 2019 #446 Share Posted April 28, 2019 Ahhh!! Color me embarrassed!! :) Thanks Bob Link to comment Share on other sites More sharing options...
klfrodo Posted April 28, 2019 #447 Share Posted April 28, 2019 Question about the chat feature. Does the App give notifications if the app is not open. Like texting on my phone, if my wife wants to reach me, she can send a text and my phone will let me know with a notification that I have a text message. So,,, does the Royal App notify you that you have a message? Or,,, do you need to have the app open to see a message? Link to comment Share on other sites More sharing options...
Clarea Posted April 28, 2019 #448 Share Posted April 28, 2019 3 hours ago, klfrodo said: Question about the chat feature. Does the App give notifications if the app is not open. Like texting on my phone, if my wife wants to reach me, she can send a text and my phone will let me know with a notification that I have a text message. So,,, does the Royal App notify you that you have a message? Or,,, do you need to have the app open to see a message? From what I have read, the biggest complaint about the chat has been the lack of notification. Link to comment Share on other sites More sharing options...
soremekun Posted May 3, 2019 #449 Share Posted May 3, 2019 App updated to 1.16.2. Maybe another new ship will be added soon. Link to comment Share on other sites More sharing options...
soremekun Posted May 16, 2019 #450 Share Posted May 16, 2019 Quantum of the Seas is now available via the new app. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now