soremekun Posted August 4, 2021 #876 Share Posted August 4, 2021 Here's some free QA for the Royal IT team: In the app, go to: Get more details on ships we support > Choose an Oasis class ship > Click on Safety (at the bottom) > Under the "Medical facility" section, you will see HTML code <b>xx</b>. xx is in place of the extension. For Allure it is 1200, for Harmony it is 51, etc. I'm guessing the extension is supposed to be bolded. Easy fix. Link to comment Share on other sites More sharing options...
Rare Sea Dog Posted August 4, 2021 #877 Share Posted August 4, 2021 Just updated hoping that support for Explorer would be added. Nope still not supported and I sail this November on her. Frustrating. Link to comment Share on other sites More sharing options...
Subman738 Posted August 5, 2021 #878 Share Posted August 5, 2021 On 9/1/2017 at 11:49 AM, HallOfPromise said: Only time will tell if this becomes an interactive app. If this is Excalibur, it should be interactive at some point. The app description mentions this as a test app. This could be just a backbone to something more, or just a fancy brochure. It also mentions full menus... I haven't found those yet, unless they pop up while onboard. From the opening screen of the App click on "dining" at the bottom of the screen and then when you select any of the specialty dining option or the MDR there is a link for menu in the middle LH side of the screen. You can then select what day of your cruise you are interested in. Kind of cool. Link to comment Share on other sites More sharing options...
Biker19 Posted August 6, 2021 #879 Share Posted August 6, 2021 4 minutes ago, Subman738 said: . Kind of cool. Answering a poster 4 years after the question may not be valuable anymore. 1 1 Link to comment Share on other sites More sharing options...
soremekun Posted September 8, 2021 #880 Share Posted September 8, 2021 App updated to 1.29.0 for Android. Link to comment Share on other sites More sharing options...
Biker19 Posted September 8, 2021 #881 Share Posted September 8, 2021 iOS also updated to 1.29.0. Link to comment Share on other sites More sharing options...
icsys Posted September 9, 2021 #882 Share Posted September 9, 2021 Well that's great! App updated from 1.28.2 to 1.29.0 and my upcoming cruise on Jewell has reappeared! Can't rally see any cosmetic changes so its probably just a performance update Link to comment Share on other sites More sharing options...
Ocean Boy Posted September 13, 2021 #883 Share Posted September 13, 2021 I can't figure out how RCI loads info into the app. I have Harmony sailing in April 2022 that has a fair amount if info load but my Allure sailing for Jan 2022 has nothing at all loaded into the app. Link to comment Share on other sites More sharing options...
Biker19 Posted September 13, 2021 #884 Share Posted September 13, 2021 19 minutes ago, Ocean Boy said: I can't figure out how RCI loads info into the app. Don't bother trying. Link to comment Share on other sites More sharing options...
Rare Sea Dog Posted September 13, 2021 #885 Share Posted September 13, 2021 Still no Explorer support on the app. This is really starting to p#$# me off. Link to comment Share on other sites More sharing options...
Biker19 Posted September 13, 2021 #886 Share Posted September 13, 2021 1 hour ago, Sea Dog said: Still no Explorer support on the app. Is check in available via browser? Link to comment Share on other sites More sharing options...
Rare Sea Dog Posted September 13, 2021 #887 Share Posted September 13, 2021 Just now, Biker19 said: Is check in available via browser? No not yet. I have a feeling since this is Royal's first ship to leave from San Juan they will wait till the last minute. I think I will be lucky to see check in available at 30 days out. Not sure what's going on. Link to comment Share on other sites More sharing options...
Biker19 Posted September 13, 2021 #888 Share Posted September 13, 2021 1 minute ago, Sea Dog said: I have a feeling since this is Royal's first ship to leave from San Juan they will wait till the last minute. This and they line up app availability with check in availability. Late check in for a ship starting up seems to be the norm. 1 Link to comment Share on other sites More sharing options...
soremekun Posted October 5, 2021 #889 Share Posted October 5, 2021 App updated to 1.29.1 for Android. Link to comment Share on other sites More sharing options...
Rare Sea Dog Posted October 5, 2021 #890 Share Posted October 5, 2021 Updated in iPhone OS. Still no support for Explorer at 33 days out of my sailing. This is really starting to p#$% me off. 1 Link to comment Share on other sites More sharing options...
Biker19 Posted October 5, 2021 #891 Share Posted October 5, 2021 2 hours ago, Sea Dog said: This is really starting to p#$% me off. Curious, what would use it for pre cruise that you couldn't do in a browser? 1 1 Link to comment Share on other sites More sharing options...
Rare Sea Dog Posted October 5, 2021 #892 Share Posted October 5, 2021 1 minute ago, Biker19 said: Curious, what would use it for pre cruise that you couldn't do in a browser? For me it's not about the check in because I can do it via the browser. And it's no big deal if I cant use the app for the E-muster since I can watch the video in my cabin. What I really want it for is a calendar and list of activities and things that are going on. It's like having your own cruise planner right with you. I used the heck out of it when we were on Harmony. I really liked that feature of it. Everything else like you said can be done on a computer. Link to comment Share on other sites More sharing options...
Biker19 Posted October 5, 2021 #893 Share Posted October 5, 2021 1 minute ago, Sea Dog said: What I really want it for is a calendar and list of activities and things that are going on. It's like having your own cruise planner right with you. You'll get to do that. Biker, who thinks the app will show up within the last week before the first sailing. 1 Link to comment Share on other sites More sharing options...
Rare Sea Dog Posted October 5, 2021 #894 Share Posted October 5, 2021 16 minutes ago, Biker19 said: You'll get to do that. Biker, who thinks the app will show up within the last week before the first sailing. Matt from the blog that shall remain nameless thinks that will be the case too. I’m hopeful. Just not sure why they are waiting. It should not be that big of a deal to get it online and supported in the app. Thanks for your thoughts on the subject. Link to comment Share on other sites More sharing options...
Biker19 Posted October 5, 2021 #895 Share Posted October 5, 2021 (edited) 29 minutes ago, Sea Dog said: Just not sure why they are waiting. It could be a very simple $ issue - they don't have to pay the developer till next month. Also, I believe there's some hardware needed on the ship to support the app - that may not be ready yet. Edited October 5, 2021 by Biker19 1 Link to comment Share on other sites More sharing options...
OACAggie Posted October 12, 2021 #896 Share Posted October 12, 2021 On 10/5/2021 at 10:02 AM, Sea Dog said: Updated in iPhone OS. Still no support for Explorer at 33 days out of my sailing. This is really starting to p#$% me off. Explorer is showing in the app for me now! Version 1.29.1 2 Link to comment Share on other sites More sharing options...
Rare Sea Dog Posted October 12, 2021 #897 Share Posted October 12, 2021 1 minute ago, OACAggie said: Explorer is showing in the app for me now! Version 1.29.1 Yes finally got it to show up yesterday. Check-in has not showed up but did show up briefly today then went away. My wife was able to get us checked in via computer but now says unavailable. Not sure what is going on with check-in but it sure does feel good to see Explorer supported finally on the app. 1 Link to comment Share on other sites More sharing options...
Biker19 Posted October 27, 2021 #898 Share Posted October 27, 2021 App updated to 1.30. Link to comment Share on other sites More sharing options...
soremekun Posted November 2, 2021 #899 Share Posted November 2, 2021 App updated to 1.30.1 for Android. Link to comment Share on other sites More sharing options...
Biker19 Posted November 21, 2021 #900 Share Posted November 21, 2021 Grandeur added to the app. 1 Link to comment Share on other sites More sharing options...
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