RCCL new Diamond Lounge Policy?

[John&LaLa]

However, you can get some specialty coffees in the D lounge usually 24 hrs a day. You can self serve and brew caffe latte, cappuccino, espresso, etc. both regular or decaf. Also, hot water for different types of teas.

I haven't seen decaf in the machines lately

 

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[John&LaLa]

Not true for Delta.

True, but you get downgraded until you lose status completely. Exceptions for millions milers

 

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[davekathy]

True, but you get downgraded until you lose status completely. Exceptions for millions milers

 

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Now that I'll agree with. But for us having to fly everywhere fun we just keep building up and using frequent flier miles.

[SherriZ366]

Hello,

 

Two quickies:

 

I think the VCL will become the DL overflow lounge by default whether RCI like it or not;

I was told that when the C&A levels were revised some years ago, the people responsible were supposed to have put either a new Platinum or Emerald level (whichever one did not already exist) between D+ and Pinnacle but with a 0 (zero) on the end of the current points ie either Platinum at 300 point or Emerald at 550 points. But they got it wrong. I was also told they were shown the exit.

 

Regards,

 

Cublet

I heard this same story when we sailed on FR and attended the D+ (you had to have 340 cruise credits) and P breakfast. It makes sense.

[John&LaLa]

Now that I'll agree with. But for us having to fly everywhere fun we just keep building up and using frequent flier miles.

Correct me if I'm wrong, but I don't think you earn miles or medallion qualifications when you use miles

 

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[Powersboyee2]

Correct me if I'm wrong, but I don't think you earn miles or medallion qualifications when you use miles

 

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Correct

[Retired LEO]

I like it. This is the way to go. Lots of our friends D+ don't cruise with RC often anymore maybe once a year , but they are cruising with everyone else. I think if the don t cruise so many cruises a year should loose the status.

M

 

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That would be the way to go.

[voyager70]

Not true for Delta.

 

Or United. One year seems pretty harsh.

[Hoppy2cruise]

What I've never understood is why the two levels were named Diamond and Diamond Plus. There isn't a "plus" at any other level so why didn't 175 points deserve a unique name instead of "just" a plus? It almost sounds like an afterthought.

 

Having unique level names from the beginning might have alleviated the current overcrowding issues and the feelings of being "kicked out" .... or was the CL available for Diamonds, Diamond Plus, AND Suite guests in the past? We became Diamonds in 2011 and I don't remember the levels from before the 2011 C&A changes so I'm curious.

[voyager70]

What I've never understood is why the two levels were named Diamond and Diamond Plus. There isn't a "plus" at any other level so why didn't 175 points deserve a unique name instead of "just" a plus? It almost sounds like an afterthought.

 

Having unique level names from the beginning might have alleviated the current overcrowding issues and the feelings of being "kicked out" .... or was the CL available for Diamonds, Diamond Plus, AND Suite guests in the past? We became Diamonds in 2011 and I don't remember the levels from before the 2011 C&A changes so I'm curious.

 

CL used to allow Diamonds. I became D a couple years before we got kicked out. This was before DL existed except on Freedom class.

[Hoppy2cruise]

CL used to allow Diamonds. I became D a couple years before we got kicked out. This was before DL existed except on Freedom class.

 

Thanks for that info. Still wondering about the Plus. What were the levels called before 2011?

[Clarea]

Thanks for that info. Still wondering about the Plus. What were the levels called before 2011?

Same names, except there was no Pinnacle or Emerald.

[voyager70]

Thanks for that info. Still wondering about the Plus. What were the levels called before 2011?

 

The only thing different that I can remember was Emerald level didn't exist. Diamond Plus was still there. Not sure if Pinnacle Club existed back then.

[John&LaLa]

The only thing different that I can remember was Emerald level didn't exist. Diamond Plus was still there. Not sure if Pinnacle Club existed back then.

 

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[nannyny]

 

Personally, I believe the ongoing points system should be rated on $ spent for cabin, any dollars spent onboard (Speciality Dining, Casino, Spa, Ships Tours, Park West) and $ spent on Royal Excursions. Set a yearly minimum and if not reached, drop peoples points and Status back each year.

 

[emoji3]

 

 

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This is the dumbest remark I've ever hear. Really? You must be a large stockholder. I'm done reading trash like this.

[Scotty G]

I haven't seen decaf in the machines lately

 

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The machine in the Rhapsody CL had decaf last month.

[LMaxwell]

I see we skipped right past bargaining of oneself down and have figured out how to turn one of the industry best loyalty programs into the worst. Of course a loyalty program is really a marketing program, but generally bad business to tell some of your best customers that if they do something else for a year or two that you don't really want them back, which some of these ideas effectively are.

 

Nice job keyboard warrior CFO's. One day you might get the guts to ask for an improvement for paying guests.

[grapau27]

This is the dumbest remark I've ever hear. Really? You must be a large stockholder. I'm done reading trash like this.

He said he was in reply to one of my posts.

 

 

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[grapau27]

I see we skipped right past bargaining of oneself down and have figured out how to turn one of the industry best loyalty programs into the worst. Of course a loyalty program is really a marketing program, but generally bad business to tell some of your best customers that if they do something else for a year or two that you don't really want them back, which some of these ideas effectively are.

 

Nice job keyboard warrior CFO's. One day you might get the guts to ask for an improvement for paying guests.

RC are by far the best loyalty program among cruise lines.

P&O top tier Baltic and Ligurian are 2501+ points ie 250 cruise nights.

To qualify for their benefits you have to cruise 80-200 nights in last 3 years preceding your cruise to get Baltic benefits and over 200 nights to get Ligurian benefits.

Main benefits are 10% off seapass account spend,officer hosted fine dining events.

 

 

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[cublet]

The machine in the Rhapsody CL had decaf last month.

 

Hello,

 

Every ship I have sailed on out of Southampton has both regular and decaf beans - often in the same hopper! I watch this very carefully as (a) someone I often meet on cruises drinks decaf for health reasons, and (b) I have a similar machine myself at home - and you are only supposed to use semi-skimmed milk. The guy from Giovanni's (the outfit that usually supplies the machine filler-upper) when challenged about putting regular beans in the decaf hopper said pressing the decaf button would make the coffee machine decaffeinate the beans. It's enough to drive you to drink!

 

Regards,

 

Cublet

[Clarea]

I haven't seen decaf in the machines lately

Can't remember when I haven't seen decaf beans in the machine.

[nelblu]

I haven't seen decaf in the machines lately

 

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There was decaf on my recent Brilliance (8/17) and Anthem (1/18) cruises.

[travelberlin]

I know another cruise line (MSC) where you lose your status if you don't book a cruise within 3 years of your last one. ;p

 

How about that?

Yes but that cruiseline also matches the status of other cruiselines. Would you like to see that also at RCCL?

[Starry Eyes]

I dislike it when people compare airline loyalty policies to cruiseline loyalty policies. The businesses are so very different.

 

Some of the most profitable and frequesnt airline passengers are business flyers paid for by the business. The cruise lines most frequent guests are retirees paying their own way; often they spend little past cruise fare and gratuities (been there, done that, have the photo to prove it). On a per firm basis, I suspect some of the cruise lines most profitable guests are less frequent cruisers trying to cram in every bit of fun into their special vacation (shore excursions, photo packages, special drinks, special meals, maybe a high end suite). Even if they cruise only once a year (or once every three years), they are valuable cruise guests and the cruise line wants to keep them loyal.

[Milwaukee Eight]

This is the dumbest remark I've ever hear. Really? You must be a large stockholder. I'm done reading trash like this.

 

 

 

We talk about loyalty to Royal. Who is the most loyal to Royal?

 

A. Someone who spends $10k a year in cruises? Multiple cruises but in lower priced cabins. Drinks only the FREE drinks. Doesn’t do Royal excursions. Spends ZERO $ on the ship except for their cabin.

 

B. Cruises 3-4 times a year spending $10-20k a cruise with Royal. Casino, Speciality Dinning, Royal Excursions, Drink Package, Park West, and so on.

 

Who is the most valuable and therefore loyal to Royal? Who is Royal most likely to court and encourage to sail more.

 

You see how dumb I am?

 

 

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