Clarea Posted April 20, 2018 #26 Share Posted April 20, 2018 I cannot find the page on RCCL's modified web site where I can change our welcome aboard and amenity gifts. Can someone give me the link? Thanks so much! You have to use the old links: www.royalcaribbean.com/giftpreferences www.royalcaribbean.com/upgradeprefernces Link to comment Share on other sites More sharing options...
pcur Posted April 20, 2018 #27 Share Posted April 20, 2018 You have to use the old links: www.royalcaribbean.com/giftpreferences www.royalcaribbean.com/upgradeprefernces You're the BEST, Bob! I didn't have the links, and I couldn't find the page(s) anywhere on their site. I'll bookmark them now. Link to comment Share on other sites More sharing options...
Clarea Posted April 20, 2018 #28 Share Posted April 20, 2018 You're the BEST, Bob! I didn't have the links, and I couldn't find the page(s) anywhere on their site. I'll bookmark them now. Those came from someone else's post in the huge thread about the merging of Royal's and Celebrity's loyalty websites. Please let us know if they still work for you. Link to comment Share on other sites More sharing options...
RFerrington Posted April 20, 2018 #29 Share Posted April 20, 2018 You have to use the old links: www.royalcaribbean.com/giftpreferences www.royalcaribbean.com/upgradeprefernces Interesting. You have to use your old sign-in and password, too. Link to comment Share on other sites More sharing options...
pcur Posted April 20, 2018 #30 Share Posted April 20, 2018 Those came from someone else's post in the huge thread about the merging of Royal's and Celebrity's loyalty websites. Please let us know if they still work for you. The gift preferences worked for me, but not my husband. The upgrade preferences link did not work. I'll wait until they have the link available on the new web site. My husband's account required a new password, and I had to enter his email address, since mine is associated with my account. He will NOT be pleased to get any emails from them: that's my job! Plus, his account updated with our recent Rhapsody cruise, but mine didn't. So, they are updating mine. All in all, not a good user experience. Luckily, we aren't going on RCCL until next year. Link to comment Share on other sites More sharing options...
Clarea Posted April 20, 2018 #31 Share Posted April 20, 2018 The gift preferences worked for me, but not my husband. The upgrade preferences link did not work. I'll wait until they have the link available on the new web site. My husband's account required a new password, and I had to enter his email address, since mine is associated with my account. He will NOT be pleased to get any emails from them: that's my job! Plus, his account updated with our recent Rhapsody cruise, but mine didn't. So, they are updating mine. All in all, not a good user experience. Luckily, we aren't going on RCCL until next year. Thanks for the feedback. Link to comment Share on other sites More sharing options...
wolfcathorse Posted April 20, 2018 #32 Share Posted April 20, 2018 Bob, the link to the old upgrade preferences list does not work anymore. RCI says it has been moved and I just tried accessing the gift preferences link and the prefilled info with the old user name and password filled in doesn't work. It wants my new user name and password and when I put that in, it still doesn't allow me access Link to comment Share on other sites More sharing options...
Clarea Posted April 20, 2018 #33 Share Posted April 20, 2018 Bob, the link to the old upgrade preferences list does not work anymore. RCI says it has been moved Thanks, so I guess they could not stand that the old method worked and had to make sure it was totally broke. Link to comment Share on other sites More sharing options...
Biker19 Posted April 20, 2018 #34 Share Posted April 20, 2018 and I just tried accessing the gift preferences link and the prefilled info with the old user name and password filled in doesn't work. It wants my new user name and password and when I put that in, it still doesn't allow me access It just worked for me. You need to login with the old info on that page, close the page and then click on the link again. Link to comment Share on other sites More sharing options...
Biker19 Posted April 20, 2018 #35 Share Posted April 20, 2018 Thanks, so I guess they could not stand that the old method worked and had to make sure it was totally broke. Other than the gift preferences, none of the links on that old page seem to work anymore. Link to comment Share on other sites More sharing options...
CruiseKeeper Posted April 20, 2018 #36 Share Posted April 20, 2018 Other than the gift preferences, none of the links on that old page seem to work anymore. Using the new old link about 3 weeks ago, it appeared I successfully changed both of selections to match. We are on a B2B on the Allure and do not want 6 bottles of wine as we flew to port. It’s possible not enough time passed before the cruise as we still got 3 bottles of wine and I suspect 3 more on our next leg. I’ve gone back and checked and my selection still appearś to have eliminated 1 bottle. Ah well, these are first world problems, am I right? Happy cruising. :cool: Link to comment Share on other sites More sharing options...
mchin Posted April 20, 2018 #37 Share Posted April 20, 2018 Those links redirect to the new site and those preferences are not available (at least not yet) on the new one. Would be nice if they reinstate them but may be one of those benefits that are going, going, gone. :rolleyes: Link to comment Share on other sites More sharing options...
sellwingri Posted April 21, 2018 #38 Share Posted April 21, 2018 If we're in the room when they deliver the cheese, we ask them to take it back. It can really start to stink quickly if you don't eat it. Link to comment Share on other sites More sharing options...
Tagsalong Posted April 21, 2018 #39 Share Posted April 21, 2018 (edited) Those links redirect to the new site and those preferences are not available (at least not yet) on the new one. Would be nice if they reinstate them but may be one of those benefits that are going, going, gone. :rolleyes: After you sign in on the new "blue" page, open new tab and repeat the old urls. It will take you to the old gift preferences page. I changed our selection three weeks ago, making sure DW's and mine were the same, and we have been getting the correct wines, last week and this week, on the Rhapsody. PITA but still possible to get to the gift preference page as I went there just minutes ago. BTW, the bottles of water are the replacement for the bag of cookies that we used to get after the "Welcome Aboard Gift Basket" disappeared. It should be two bottles per passenger but can range from zero to eight. This is separate from the Beer/Soda selection. As mentioned, a trip to the LA can fix any shortages. Edited April 21, 2018 by Tagsalong Link to comment Share on other sites More sharing options...
retiredgram Posted April 21, 2018 #40 Share Posted April 21, 2018 After you sign in on the new "blue" page, open new tab and repeat the old urls. It will take you to the old gift preferences page. I changed our selection three weeks ago, making sure DW's and mine were the same, and we have been getting the correct wines, last week and this week, on the Rhapsody. PITA but still possible to get to the gift preference page as I went there just minutes ago. BTW, the bottles of water are the replacement for the bag of cookies that we used to get after the "Welcome Aboard Gift Basket" disappeared. It should be two bottles per passenger but can range from zero to eight. This is separate from the Beer/Soda selection. As mentioned, a trip to the LA can fix any shortages. I tried my best, but still can't get old page to come up. Would you be kind enough to copy and paste the selections for diamond plus gift preferences. Thank you. At least when I call I will already know what I want. Link to comment Share on other sites More sharing options...
Rare L454S Posted April 21, 2018 #41 Share Posted April 21, 2018 Onboard Grandeur currently. Just stopped by the LA and she took care of the gift changes in about 2 minutes on her computer. Said she knew all too well about the "new site"and what was not working "YET". Very helpful. Link to comment Share on other sites More sharing options...
B&J_Pgh Posted April 21, 2018 #42 Share Posted April 21, 2018 about 10 days ago the C&A representative said it should be "back in a couple of MONTHs" Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted April 22, 2018 #43 Share Posted April 22, 2018 After you sign in on the new "blue" page, open new tab and repeat the old urls. It will take you to the old gift preferences page. I changed our selection three weeks ago, making sure DW's and mine were the same, and we have been getting the correct wines, last week and this week, on the Rhapsody. PITA but still possible to get to the gift preference page as I went there just minutes ago. BTW, the bottles of water are the replacement for the bag of cookies that we used to get after the "Welcome Aboard Gift Basket" disappeared. It should be two bottles per passenger but can range from zero to eight. This is separate from the Beer/Soda selection. As mentioned, a trip to the LA can fix any shortages. I thought th cookies were the replacement for the welcome aboard gift. Waters been around forever. Currently on Mariner in Dubai. Sent from my SM-G965U using Tapatalk Link to comment Share on other sites More sharing options...
cruisenfever Posted April 22, 2018 #44 Share Posted April 22, 2018 BTW, the bottles of water are the replacement for the bag of cookies that we used to get after the "Welcome Aboard Gift Basket" disappeared. It should be two bottles per passenger but can range from zero to eight. This is separate from the Beer/Soda selection. As mentioned, a trip to the LA can fix any shortages. Bottles of water have been given for the last several years. We first received them on Allure in 2015 with the bag of cookies and nuts. Link to comment Share on other sites More sharing options...
Rare mac_tlc Posted April 22, 2018 #45 Share Posted April 22, 2018 I was just able to update our gift preference using the old links. Used old username and pw. We will see in August if it really updated anything. mac_tlc Link to comment Share on other sites More sharing options...
Rehrer Cruisers Posted April 22, 2018 #46 Share Posted April 22, 2018 Hi everyone. We are diamond level right now and will have 166 points on our November cruise. We were waiting for my passport to be renewed before we would schedule any cruises prior to Nov 2018. Can anyone tell me if we become diamond plus during a particular cruise, would we become diamond plus at that point or would we have to wait till the next cruise. Thanks for your input. Sharon Link to comment Share on other sites More sharing options...
Biker19 Posted April 22, 2018 #47 Share Posted April 22, 2018 Points are credited after the cruise. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rehrer Cruisers Posted April 22, 2018 #48 Share Posted April 22, 2018 Thanks. I thought so but my neighbor said she called and was told they will be Diamond Plus on the same cruise when they hit 175. Much appreciate your reply. I can't wait until we hit diamond plus. Link to comment Share on other sites More sharing options...
Biker19 Posted April 22, 2018 #49 Share Posted April 22, 2018 I thought so but my neighbor said she called and was told they will be Diamond Plus on the same cruise when they hit 175. Getting bogus info from RCI CSRs is not unusual. Link to comment Share on other sites More sharing options...
BEENSAILING Posted April 22, 2018 #50 Share Posted April 22, 2018 Hi everyone. We are diamond level right now and will have 166 points on our November cruise. We were waiting for my passport to be renewed before we would schedule any cruises prior to Nov 2018. Can anyone tell me if we become diamond plus during a particular cruise, would we become diamond plus at that point or would we have to wait till the next cruise. Thanks for your input. Sharon After the cruise you will be at the next level. However, I suggest you stop by the Loyalty Ambassador during the cruise if there is something specific you need. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now